Six Casineto slow-pay complaints filed

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Six Casineto (SBR rating D-) slow-pay complaints have been filed. In total the players are owed $947 with payments requested from August 2009 through April of 2010. This increases Casineto's number of slow-pay complaints to 12. Casineto's debt to players is now $5411. Casineto management has declined to discuss the payment delays with SBR.


We are sorry for the delay in your payment! The transactions are in progress and our players are paid continuously so your winnings will arrive within a short time. Thank you for your understanding in the meantime! If you have any further questions, please do not hesitate to contact us!

Player comments:

Requested $355 moneybookers payout on 24th August 2009. Numerous emails sent - replies similar to all of the other complainants (initially 'technical problems', more recently 'sorry about the delay, please be patient'). I was just going to right these funds off (feel a bit stupid depositing there if I'm honest, even though it was over 12mths ago & before the problems became apparent) but I wouldn't like to think anyone would make a new deposit feeling that the payout problems are a thing of the past.

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