An Oddsmaker Sportsbook (SBR rating F) player has filed a complaint with SBR.
The player requested a $1,000 payout one month ago. He has told SBR that after three weeks of no movement, his balance containing $2,200 was confiscated. The player has received only his original deposit back.
Oddsmaker has not provided a reason, but has followed a similar script in the past when confiscating winnings from players considered to be professionals.
Oddsmaker's rule on professional action is listed as follows in their terms and conditions page: "Player's participation in the Gaming System is personal and not professional. OddsMaker.ag reserves the right to limit steam plays and wise guy action."
Oddsmaker does not define what it considers professional action and the second sentence is very broad. Rules that are subject to interpretation are always dangerous as they can be applied at the discretion of a sportsbook. For instance, a player who accumulates a balance of $10,000 after winning five picks can be labeled a "wise guy"; perhaps he's just picking names out of a hat, and even so, if the player was a miniature version of Billy Walters, any bet accepted should be paid.
You book the bet, you pay the bet.
This industry standard or unwritten code of conduct (some call it "trust", "honor", or any number of old-school superlatives of the bookmaking mentality) must be protected. Sportsbooks that do not adhere to fair practice or operate with integrity should be avoided at all costs.
Oddsmaker scammed a winning player out of $45,000 in one of the most high-profile cases of theft the industry has seen. Oddsmaker made no excuses for themselves; they labeled the player as a professional and erased his balance. Finally, the sportsbook agreed to an undisclosed settlement, which the player accepted as he felt he had no choice to recover the entirety of his funds.
Oddsmaker Sportsbook has invested heavily into marketing programs, sleek website design, an attractive bonus model and occasionally offers opinionated betting odds against the rest of the market. Because of these factors, the everyman to the sophisticated gambler is naturally intrigued to try out the betting site, and this is where things get messy.
As the sportsbook has proven throughout its history, it does not like to pay winners. Oddsmaker has confiscated more than $250,000 from winning sports bettors to date, and that is just the amount that's publicly known.
There are far better and more reputable sportsbooks to choose from, so do your homework, use the SBR resources and don't become their next victim.