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SBR Bill Dozer reports

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The sportsbook relocated to its new office on 2/08/06 and management assured SBR that this would be the company’s turning point. BetonStars has since experienced persistent technical difficulties and players continue to report having to wait for their withdrawals. Customer service manager, John, recently left the company to join Bet4Aces(SBR rating D-).



Player: "I have been having a problem getting paid by BetonStars. I requested a $2500 Neteller payout on Monday (13th) and have yet to receive it. I called them back on Tues and Wed to re-request the payout and they said that I was "first on their list" to receive money but at this time they had no money in their Neteller account. They said they were waiting on funds to clear. Anyway, I waited Thurs and Fri, even placing a $1000 on Fri night (and losing). I just called to check the progress of my withdrawl and they said the customer service department was closed but they could process it for me and I should get it Monday (they didn’t say why it hadn’t been processed on Thurs or Fri). I will let you know what happens but I have a bad feeling about this. This is the first time I have ever used a Sportsbook of questionable reputation and I have learned my lesson. I don’t know if you have had any other complaints recently, but I don’t want anyone else to go through what I have gone through so I thought I should let you know."

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