Rivalo Sportsbook Provides Update on Player Complaint

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Rivalo Sportsbook has provided an update to SBR about the player complaint involving a user who said that 600 Swiss Francs (about $623) had not been paid by the online sportsbook.

Rivalo claimed that the player had in fact operated a total of three accounts to take advantage of their welcome bonus offering.

The online sportsbook is only willing to refund his initial deposit due to the alleged violation. The player has denied wrongdoing.

The player's next step is to launch a complaint with the Curacao eGaming Commission.

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