Player complains that Cashpoint (SBR rating C-) is not grading wagers

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A player has filed a complaint against Cashpoint (SBR rating C-). The player states that four bets placed on Thursday January 7th have not been graded. Cashpoint has not replied to his email inquiries. SBR will contact Cashpoint.

Player comments:

I placed 4 bets on Thursday (07.01.2010). Event took place on Thursday (07.01.2010).
Cashpint still hasn't graded this bet - it has status 'open'. When I click 'details' in my bets history it shows final score of the game.  Cashpoint hasn't answer any of 4 e-mails I sent them. Please help me to contact them.


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