iGaming Industry News Report - April 3rd, 2012

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SBR analyst Natalie recaps the previous week in the iGaming industry.

 

 

 

 

 

Hi, this is Natalie Rydström with a summary of recent top stories from the SportsBookReview newswire!

We started off last week with news that Sportsbetting.com confiscated $16,000 from a winning player. SBR analyst Justin7, who handled the case, reported that on September 11th, 2011, a player listed "Texas" as his state of residence, as his actual state Louisiana was not included the registration dropdown. Figuring it was a mistake, the player chose a neighboring state, however he DID use his correct ZIP code, address, and other sign-up details. He claimed that a verification call was received the next day from a Sportsbetting representative, where he explained the signup issue. The rep allegedly said that was fine.

The player went on a winning streak for the next month, turning his $100 deposit into $16,000. After requesting payment, his account was locked and he was told all winnings would be forfeited due to the signup discrepancy.

SBR has spoken at length with Sportsbetting on this case. Their position is that the player committed fraud, citing a rule that reads as follows:

Sportsbetting.com"We reserve the right to request updated or new documentation whenever it is deemed necessary. Payment will under no circumstances be processed and/or approved if such documentation is inaccurate, misleading, incomplete, or not filed in a timely manner."

 
Sportsbetting is attempting to use this rule to justify the confiscation. SBR argues that there was nothing wrong with the player's provided documentation --- simply, his sign-up detail listed the wrong state; which the player claims Sportsbetting was notified of.

SBR also argues that the player's IP addresses, phone number, city, zip code were all clearly from Louisiana. The player's intent was not to defraud Sportsbetting. The sportsbook is refusing to pay the player, and has ignored SBR's recommendation. Sportsbetting has been downgraded to a rating of D+ in the sportsbook ratings guide. For a full recap of this story please go to our website.

In other news, a BetPhoenix (SBR rating C) player reported he has been waiting for a £3,000 payout for approximately three months. The player claims management has not provided an update on his payment status. A second BetPhoenix player, who holds a $38,000 balance, reports that his payment plan has been reduced from $5,000 to $3,000 a month. SBR is following up on both claims.

And finally, AmericasBookie, rated D+ by SBR, addressed a payment complaint reported by SBR on March 27th. Management provided SBR with a tracking number to confirm a $5,000 payment was sent to the player who asked SBR for assistance.

Thank you for tuning in and enjoy the rest of your week! This is Natalie Rydstrom for Sportsbook Review.com

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