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GTBets.com to pay VIP Sportsbook, BetGameday, Nine.com players

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GTBets.com (SBR rating C) tells SBR that they will honor VIP Sportsbook players funds. GTBets.com is a new sportsbook that surfaced when VIP Sportsbook, BetGameday and Nine.com went off-line on August 1st, 2011. GTBets acquired the VIP Sportsbook software, hardware and retained key management. GTBets first came to light when they began spamming marketing offers to former VIP players, which included those account-holders usernames at VIP.

On July 15th, SBR reported that VIP Sportsbook was preparing to cease operations. VIP, BetGameday and Nine.com advised bettors via their homepages to request balances prior to August 1st, 2011. However, more than thirty players failed to see the warning on time and reported not being paid their final balances - worth more than $45,000. SBR continued to report that seasonal sports bettors missed the messages, reporting not being called or emailed with a heads up as to the closure of the Curacao based sportsbook family. A VIP manager claimed on August 16th that players in the attached SBR list would receive payment, but that there was no support or accounting team able to service future player claims.

SBR first spoke with GTBets.com Thursday September 1st. Originally GTBets.com was prepared to offer VIP players a deal that if they made their final payout requests prior to October 1st, 2011, they would receive credits to their GTBets accounts and would be fully able to make withdrawals without playing requirements. After speaking with SBR further, GTBets took the restrictions off the good faith gesture so that all players able to confirm their final VIP balances would be able to be credited. | Read GTbets.com statement

GTBets.com statement: GTbets.com is a new group that has acquired the software from the VIP.com group which also includes BetGameDay, NINE and VIP. As a result of the closure of the VIP.com group there were a number of customers that had remaining balances in their accounts. In an effort to ensure that all of these customers are accommodated, the GTbets.com group is willing to honor all balances from customers that are able to prove the remaining balance with the VIP.com group. GTbets.com has hired a number of the key employees from the VIP.com group with the intentions of providing the same great customer support, promotions, odds and timely payouts. It is our aim to be a top tier online entertainment destination.


SBR is following up with GTBets.com on whether or not players futures bets from VIP Sportsbook will also be honored. VIP Sportsbook, BetGameday and Nine.com players are urged to contact either SportsbookReview by writing to help@sportsbookreview.com, or contacting GTBets directly to confirm their balances. Player feedback is encouraged.
 

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