ComeOn Player has Difficult Time Getting Paid

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A ComeOn Sportsbook (SBR rating C) player has filed a complaint.

The player claims that his account is fully verified with the online sportsbook, and that he opened his acocunt with a Skrill deposit.

He presently has a balance of €5,217 with the online sportsbook, but is unable to request payment through Skrill; the player objects to this, given that he deposited the same way, and indeed the industry standard calls for players to be able to order Skrill if depositing the same way, or be given a reasonable alternative at the same cost or cheaper.

The player was told that he can only be paid through bank transfer, but that his bank in Croatia would flag such a transaction and the player is not willing to be paid this way. He has suggested that ComeOn provide payment to his Neteller account instead, but has claimed that ComeOn has been unwilling to make this compromise.

Sportsbook Review has asked ComeOn for comment.

ComeOn players in need of assistance are encouraged to submit a sportsbook complaint form.

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