Cloudbet Player Reports Waiting Over 18 Hours for BTC Payout
A Cloudbet Sportsbook player has claimed that a payout for just over one bitcoin (currently worth $1,006) has been pending for going on 17 hours.
The player was given only generic information suggesting that payouts can take up to 24 hours for security reasons. He points out that Cloudbet advertises "instant" deposits and payouts. Instant generally means a payment within minutes when promoted by bitcoin sports betting sites.
Cloudbet players with payment feedback are encouraged to write to firstname.lastname@example.org. The bitcoin exclusive betting site holds a current SBR rating of C+. Sportsbooks in the C range may have longer payment processing times than companies that hold higher SBR ratings. Companies can be compared by feature and their standing with players using the sportsbook rating guide.
Cloudbet players have written in several times to complain about the live betting software in use at the sportsbook and bets that were allegedly left pending and then rejected after the outcome was known. Cloudbet has acknowledged technical issues in some of the cases and even rewarded a player for pointing out bugs but has stuck with their ruling in a majority of others.