BetUS Sportsbook, payout complaint

Share with:


A BetUS (SBR rating D+) payout complaint has been reported. On February 7th, 2011, a BetUS player requested a $500 withdrawal. The player was told to expect his funds to hit his bank account in 7-10 business days. After the quoted time-frame passed, the player says BetUS asked him provide a bank statement to prove that the withdrawal was not paid. The player says he obliged this request and has still not received his funds. SBR is investigating this payout complaint. | BetUS recent history


BetUS Sportsbook complaint update
On January 18th, SBR updated a BetUS complaint initially reported on January 2nd. In this complaint, a player reported difficulty withdrawing $3,000 from BetUS. The player stated that in November of 2010, BetUS canceled his payout request stating that he was only allowed to withdraw $1,000 per transaction. BetUS addressed the complaint stating that the client was reissued payment free of charge and awarded a $150 freeplay for the misunderstanding.

BetUS player teaser dispute
On December 27th, 2010, SBR reported that a BetUS player risked $5,000 to win $3,333 on a 4-team, 13 point NFL teaser. The teaser included the canceled Minnesota Vikings vs Philadelphia Eagles NFL game. BetUS has no payout for this teaser if it reduces to a 3-teamer due to a canceled or postponed game. The applicable industry standard in the case of an unreduceable special teaser would have been to no-action the wager. BetUS instead graded the player's teaser a loss, as one of the player's legs lost. Due to the cancelation of the NFL game, the player could not win the teaser, but could lose. BetUS refused to reverse its decision.

Poster's Poll
A+
950 Pts
A+
825 Pts
A+
390 Pts
A+
355 Pts
A+
350 Pts

Contact Us