BetSonic Sportsbook Technical Problems?
Update: BetSonic addressed the player's complaint. The player set a weekly limit loss of €50 which prevents him from placing bets until a week passes. The second claim regarding a yet to be settled market in fact would be settled on October 15.
A BetSonic Sportsbook (SBR rating D) player has filed a sportsbook complaint.
The player has a current balance of €370.
He accepted a sportsbook bonus of €50. He has shared that whenever he attempts to confirm a wager with the online sportsbook to satisfy the play-through requirement associated with his bonus incentive, the website produces an internal error message.
The player also reported that there is an ungraded wager from one week ago that should be a winner that would add an additional €300 to his balance. The sportsbook has reportedly acknowledged that there have been technical problems with their system but provided no other information.
Sportsbook Review has asked BetSonic for comment. BetSonic is a D rated online sportsbook that was added to the betting sites rating guide in May of this year.
BetSonic players in need of assistance are asked to submit a sportsbook complaint form.