Betsafe Sportsbook addresses complaint

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Online sportsbook Betsafe (SBR rating C-) has addressed the payout complaint reported by a player last week.

A player claimed that after attempting to initiate the withdrawal of his balance his account access was restricted, despite passing the Know Your Customer (KYC) process by having a telephone call.

Betsafe has stated that no details can be given due to privacy policy, which means that the player's next step is to launch a complaint with the Malta Gaming Authority.

 

Betsafe users in need of assistance are encouraged to submit a sportsbook complaint or write to help@sportsbookreview.com.

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