Betsafe cancels winning wager due to wrong team listed as home

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Betsafe (SBR rating C) has canceled a winning wager on the over 148.5 points in womens Euroleague basketball match. The player bet €50 to win €42.50. Betsafe's reason for the cancelation was the the wrong team was listed as being the home team. The winning bet was canceled after the games completion. BetSafe provided the player the following rule:


"3.17 reserves the right to deem bets void if there are changes in the venue/arena of whereas an event will take place."

SBR asks that bettors that had the losing side of the bet write in for assistance if their bets were settled normally. | Sportsbook complaint form


Player comments:

I have placed a bet with Betsafe on the 23.02 on Basketball Euroleague women Spartak Moscow Region-Fenerbahce (total points over 148,5). the final score was 90-79. they decided to cancel my bet even if the result was correct due to the fact that they had the wrong home team.


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