BetPresto off-line with players owed

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BetPresto (unrated) has been taken off-line. The site was formerly online as Sunderlands sportsbook. On November 30th of 2009 a player requested his €5119.10 balance via bankwire. The funds never arrived. In the beginning of 2010 Sunderlands redirected to BetPresto. The BetPresto homepage now displays the following message:

BetPresto:

Please note that SOL Curacao NV that operated sunderlands.eu/sunderlands.co.uk that subsequently became BetPresto has been taken over, and a decision has been made to close this site down.

If you still hold a balance in the account of BetPresto, kindly contact us via Live Chat or by e-mail at u2us@sunderlands.eu


Sunderlands/BetPresto has declined to engage in discussions with SBR. Players owed funds from Sunderlands/BetPresto are advised to file sportsbook complaint forms in the event that the off-line sportsbook begins to communicate regarding payouts.


Player comments:

This sportsbook have used several websites over the years. Sunderlands.com, sunderlands.co.uk, sunderlands.eu, sunderlandseurope.com and last year they changed name to betpresto.com.
I am a customer with sunderlands since 2006. 30th November 2009 i made a withdrawal from the betpresto site of 5119.1 Euros. 2nd dec they mailed me asking for copies of ID, CC and a recent bill confirming my adress. I sent all this to them, then they sent another mail the next day, asking for bank details, bank address, account number and name, and the IBAN bank code. All this was filled in in the online withdrawal form, but i sent them this again. Then nothing happened until 21 dec when i got this: "The bank transfer was not successful as we did not have the bank name. Could you please confirm your bank's name with us and we will send the funds immediately?" I sent this to them, and after that not a word from them, and no money.  Tried to contact them via e-mail with no success.

Recently i saw the betpresto site was down, and was redirecting to another yet another site, sunderbet.com. At this day there only is a message on the betpresto site:

 


BetPresto

 

Important Notice
Please note that SOL Curacao NV that operated sunderlands.eu/sunderlands.co.uk that subsequently became BetPresto has been taken over, and a decision has been made to close this site down.

If you still hold a balance in the account of BetPresto, kindly contact us via Live Chat or by e-mail at u2us@sunderlands.eu

 


Player comments:

 

No answer for me on this address or the live chat. I can´t even login to the sunderbet site using my sunderlands username, and when i called them, they claim to have nothing to do with sunderlands! But looking at the contact page on sunderbet.com it´s quite obvious that is not true. The company name is "sunderlands online", as it has been all the time, and with the same address like before. Seems they try to screw the old customers and then continue on the new site as nothing happened... I send you some e-mails with correspondance and also the welcome mail from when i registered to "sunderlands online".  I hope you can do anything to help me, I would be very thankful.

 

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