BetPortugal stalling payout citing ownership change

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On 10/26, a BetPortugal (unrated) player requested a $950 withdrawal. The player writes to SBR that BetPortugal first told him that they needed to replenish their Moneybookers account before sending his payout. On November 11th BetPortugal informed the player that the sportsbook was undergoing an ownership change, and that a new account would be created for him. BetPortugal claimed that his winnings would be available for withdrawal . SBR is investigating this complaint. | BetPortugal addresses complaint


BetPortugal:

We will be generating new usernames and accesses for your account. This will not change your balance  or rollover requirement. However, you will have to make a new payout request. Your account with us, ******, will continue as property of Bet Portugal and will be transferred to our current merger.

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