BetOnline, Pinnacle, BetAtHome news

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SBR newswoman Natalie and SBR dispute analyst Justin7 provide a sportsbook industry news update. In today's video, the recent BetOnline acquisition of is discussed, as well as an update on Pinnacle Sports, Bet770, BetAtHome, as well as Justin's current caseload of sportsbook disputes. (SBR rating B+) has acquired (SBR rating D). The Panama-based sportsbook gave SBR an exclusive statement on the deal, as was reported in SBR's breaking newsbite. Management asks players for their patience while account records and balances are restored following the data migration. SBR asks players with questions to write to during this time.

Pinnacle Sports, SBR rating A+, has launched a Czech language version of their website. The enhancement is one of many Pinnacle has made to the ASI software platform. SBR recently completed a video review of Pinnacle, which breaks down the navigation, usability, and Pinnacle market offerings. operates on the lowest bookmaking margins in the industry.

More trouble for Bet770 Sportsbook: A player tells SBR that he requested a £240 withdrawal on June 14th. He states that although Bet770 promises eWallet payments within 72 hours, he’s been given no update on the status of his payout. The player notes that Bet770’s customer service telephone number is unavailable. SBR has recently covered unfair bonus tactics by Bet770, where players are given wagering ultimatums: give up their bonus, or agree to wager for as little as $1 per bet. The cases remain outstanding.

Finally — a BetAtHome (SBR rating C-) player dispute is discussed. A player told SBR that he deposited £300 for Euro 2012, completed his wagering requirements and won approximately €2,500. The player provided ID to, before his account was locked. The player was told the following:

"The betting account has been locked, because we have detected, that there have been multiple registrations from your computer, that redeemed bonuses. Please note, that this is a violation of our voucher terms and conditions."

The player acknowledged to SBR that his wife and son also share internet access with him. The player feels he’s being discriminated against due to being from a family of gamblers. SBR is investigating the claim.

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