BetFirstClass feedback wanted

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BetFirstClass (SBR rating D) is now under new management. SBR is interested in hearing from current players about their experiences. A payment complaint was reported earlier today. The last big outstanding slow-pay complaint levied against BetFirstClass was paid following the transitional period to new ownership and management. Players with feedback on their account and payout statuses should write to assistance@sportsbookreview.com, or fill out a sportsbook complaint form. | View full press release.


PRESS RELEASE

SAN JOSE, COSTA RICA, April 2, 2010: BetFirstClass, an online sports gambling portal, is pleased to announce that the company has been acquired by LBJ Consulting, signaling a new era and a whole new synergy for the company. LBJ brings a high level of industry expertise and financial security to BFC, as well as a commitment to excellence that positions the company to move to the next level in the sports gambling world.

The new energy will be immediately visible to BetFirstClass customers as the new ownership commits to a renewed focus on customer service along with plans to move the company offices into a new facility with state of the art internet and phone systems while implementing new wagering software and a wider variety of wagering options in the coming days.

“Our immediate goals upon assuming control of the business are to enhance our customers’ wagering experience by providing a revamped Customer Service Department and a cleaner, more user friendly online interface,” said Gregg “Judge” Layton, Managing Partner of BetFirstClass.com. “Additionally, we will concentrate on getting to better know and understand our existing customer base while implementing a marketing strategy to attract new customers moving forward.”

Judge, as Layton is known by on numerous popular internet discussion forums, assumes the position of General Manager and will be responsible for overseeing all aspects of the business outside of the Wagering Department. He is joined in managing the company by legendary linesmaker Larry Mac who will function in the capacity of Director of Wagering. Mac’s resume includes a 12 year stint as the Head Lines Manager at BetCRIS where he played an instrumental role in the opening of their Costa Rican office in 1985. Mac came out of retirement to assist the previous BFC ownership in the transition and brings a level of expertise to the business that is unparalleled.

"It's a new and exciting era at BetFirstClass" said Layton. "With the great partnership that we have assembled and our existing staff of dedicated employees, we are prepared to move the company forward as a legitimate option for the sports gambling community. We are absolutely thrilled about the possibilities with this new team."

“BetFirstClass has earned a solid reputation among forum gamblers for providing some of the fastest payouts in the industry”, says Layton. “Our team intends to build on that reputation by exceeding our customers’ expectations in every facet of our business. I hold our entire staff to very high standards and am confident that our performance in the coming weeks will clearly demonstrate to our customers that they can expect superior service from BFC as we enter this new era.”

The entire management team at BetFirstClass wishes to express their heartfelt gratitude to the numerous individuals in the San Jose sportsbook community who have so graciously provided their advice and guidance to the company during the trying times of the past few weeks. As BFC moves forward with a new direction and purpose, these unselfish acts will certainly be remembered.

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