BetCruise Sportsbook Payment Complaint

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A BetCruise (SBR rating C) player has shared payment feedback.

The player requested a payout of €220 on September 28 and has claimed that the withdrawal has not been processed in accordance with the sportsbooks' advertised payment fulfillment time-frame.

He has been advised that his inquiry was forwarded to the relevant department.

Online sportsbooks in the C range are known for average to below average payment procedures. Even when a sportsbook might have good reason for delaying a withdrawal — to perform enhanced Know Your Customer (KYC) for example — this is often not communicated to a player, removing the possibility that the player can help expedite the review.

Sportsbook Review has requested comment from BetCruise on the player's status.

BetCruise players that would like to ask for assistance can do so using the sportsbook complaint form.

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