BetAtHome Player Accuses Sportsbook of Bait and Switch Tactics

A BetAtHome Sportsbook (SBR rating C) player has filed a complaint.

The player has accused the online sportsbook of bait and switch tactics whereby he deposited €100 specifically to receive a welcome bonus of €45, however, after fulfilling the deposit requirement the offer was pulled back by the online sportsbook.

The player then asked for a withdrawal of his deposit but was denied on the grounds of the 1X minimum turnover. The player then wagered and lost his deposit and feels that he should have been entitled to the promoted welcome bonus.

His next step is to launch a complaint with the Malta Gaming Authority (MGA), as BetAtHome does not discuss player complaints with Sportsbook Review.




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