Bet24 player has account closed

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A Bet24 (SBR rating C) tells SBR that his account has been closed due to being linked with other accounts. The player registered to Bet24 one year ago, depositing for a 50% bonus offer. After submitting his ID documents, the player attempted a withdrawal of €108.50 before his account was disabled. | Bet24 history


Bet24 removes player's winnings
On 12/25, SBR reported that Bet24 removed £355 in winnings from a player's account. Bet24 told the player that his account had been disabled due to being linked with other accounts. The player denied any association with other account holders.

On 10/13, SBR reported that a player claims $860 in winnings were docked and that his account was effectively closed by Bet24, after being accused of being linked to other accounts. The player denied being connected to other account holders.

Bet24 player:

i have an account on bet24.com from february 2010,and everything was normal until yesterday..in christmass period an email came to me offering a 50%bonus,if you want i can send you this email, so i decide to take this bonus,make the deposit,play,and the moment i have all the requisite to begin withdraw,i decide to withdraw part of my earnd money, from the site require identification procedure,no problem,i send all documents they request..and yesterday i recieve this mail, i ask to them,what are you sayng,this is not true,explain me better what does all this thing mean,they answer...


Bet24 Sportsbook:

Your documents has now been approved. However your winnings has been removed due to multi accounts. You are now welcome to withdraw your original deposit and then your account will be permanently closed. The case is closed and we have nothing more to add.


SBR is following up on this sportsbook complaint.

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