A Tip for First Timers on Sportsbook Bonuses

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A first time depositor has written Sportsbook Review asking for assistance with a sportsbook.

The player accepted a large starting bonus - 100% free play, 10% cash, as well as an event bet on NBA and a free bet on the Floyd Mayweather vs. Manny Pacquiao boxing match.

He deposited $1,200 and began betting with the online sportsbook.

One problem: After winning his first pick and increasing his balance to over $4,500, he realized he'd have to bet a whole lot more.

Because of the massive bonus the player accepted, he had to fulfill a 10X deposit+bonus rollover, by his math equaling $30,000 more in wagers.

"I deposited a total of $1200 in the account via {a payment method}.  They were running a special deal including 100% free play, 10% cash, and a bet on the NBA and the Mayweather fight.  I'm new to sports betting and I thought the special was an incentive to gain new clients.  I made a few wagers and ending up winning close to $4500.  I asked for a payout but they told me I need to bet 10X rollover before I could get the money.  That would equal to roughly thirty thousand dollars.  I told them to just give me my money back and keep everything else, but they are refusing.  I've asked nicely to no avail.  Please help.  Thank you."

The player was blindsided by what amounts to a very standard request - Completing sportsbook rollover.

A Tip for First Timers: Learning what Rollover Means
A rollover or play-through is required when accepting any sportsbook bonus. It is a way for sportsbooks to encourage user activity and to attempt to win back some of the funds it has allocated for the bonus expense. Players are generally more likely to deposit with a sportsbook that offers a bonus, or rate sportsbooks by the size of the bonus, so betting sites use bonuses as a way to attract new business.

Like any other promotion, small print always applies. But it is not the type of small print that is hidden on page six somewhere, all sportsbooks have rollover amounts, and it is unreasonable to expect to deposit, win a bet, and take the bonus out. It is also unreasonable to expect that winnings can simply be voided.

Take an example: Joe Q deposits for a bonus, and bets 50% of his deposit including the bonus on a long shot. The other 50% he bets with the intention of breaking even (recovering the 50% from the long shot). If the long shot misses and the safer bet wins, the player might then wish to cancel the account and take his funds and repeat the process somewhere else. Essentially, the player would be giving the house no action.

In more uncommon scenarios, a player might win his initial bet but then decide to accept a better offer somewhere else and decide to cancel the account. Again, the house is left exposed and vulnerable to processing costs for moving money around where it had no chance to earn, from a player not intent on giving action on an accepted bonus.

Sportsbook Review has advised the player of his options - which would include penalty for processing costs and the loss of his account, as well as advised him that rollover requirements are standard operating procedure.

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