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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

SBR COSTA RICA OFFICE: MyBookie (SBR rating D+)

05.15.2005

Sources here in Costa Rica tell SBR that MyBookie management is elated that there has been minimal backlash from the revelation that they shortchanged a player for $85,000. MyBookie pays in advance an advertising fee to all the major watchdogs and so far that has proven to be money well spent. None of the major watchdogs have even mentioned the incident much less demanded that MyBookie pay the player. Players should be warned that a lucky streak at MyBookie could well produce an offer to settle for .30 cents on every dollar won.

SBR comments on recent Upgrades and Downgrades:

05.14.2005
Problem plagued FutureBet books such as SportsbookUSA earn an upgrade off the Black List to D-. This is an improving situation but still a high risk.

 

Mansion raised from C to B-. This upgrade highlights our confidence in Mansion management.

MajorBetting raised from D+ to C-. The unusual and increasing rating spread between MajorBetting at C- and their management company, BetRoyal rating of D, highlights SBR’s opinion that players are actually safer playing at the managed book.

Internet1x2 lowered to F-. We continue to work with players to get them paid. Unfortunately it appears that we no longer can be an effective intermediary as the book shows no concern for the continuing No-Pays.

Canbet upgraded from B+ to A-. It was January 26, 2004 when Canbet was last an ’A’ rated book. IAS, the parent comapnay, has worked hard to improve their product and player feedback clearly indicates they are making strong progress. 

SBR Bill Dozer reports:

05.13.2005
Player receives $11,000 bank wire from BetUSA (SBR rating C-). The payout arrives 37 days after initially requested.

The Grand Central Sports(GCS) family of books including BetCom, GCSvip, Grand Central Sports, MyBookie, ParlayBook and Sportsbook911

05.13.2005

draw an automatic downgrade for improper player account confiscation.  GCS admits to settling a player’s balance for far less than its true value; a clear violation of the SBR guidelines for account confiscation. Account confiscation is only permitted in cases of fraud with convincing evidence. No such fraud occurred in this case nor does the player stand accused of such.

SBR Bill Dozer reports:

05.12.2005
Players report not receiving BoDog (SBR rating A-) payout as scheduled. Bodog discovered a technical error occurred with some eCheck withdrawals and had to reprocess these payouts. BoDog has assured SBR that this is an isolated incident and that players will not have to wait longer than an additional three days for their funds.

Players finding extreme value betting the NBA Playoffs.

05.12.2005

The NBA is down to its final eight teams which means sportsbooks are getting more action focused on these mainstream matchups. High profile events allow bookmakers more room to move their lines according to their own opinions and customer base. Players can capitalize on this value by monitoring the betting market at SBROdds.com. SBROdds now features 10 Sportsbooks offering live odds in real time.

SBR Terry Terasco reports:

05.10.2005
BetandWin (SBR rating B-) has no explanation for lack of email responses. Drop off in customer service results in rating drop from B+ to B-. Previous BAW news wire leads to more BetandWin CS complaints.

SBR Bill Dozer reports:

05.09.2005
BetUSA (SBR rating C-) tells player they lost his $11,000 bank wire transfer. The player has been waiting over one month for this withdrawal and continues to wait as the book attempts to "trace" these funds. SBR to seek update on progress from management.

SBR Bill Dozer reports:

05.09.2005
New betting exchange BetAttack (SBR rating D-) slow-paying players claiming they need time to fund their Moneybookers account. Moneybookers is the only available option for players to collect winnings.

SBR Bill Dozer reports:

05.08.2005

SportsbookUSA (SBR rating D-) and multiple sister Futurebet sportsbooks exit SBR’s Blacklist. Although the company’s withdrawals are severely delayed, an F rating is no longer justified. Management tells SBR that SportsbookUSA will pick up the tab for other Futurebet sites that can not meet their obligation as was the case with Oceansbet (SBR rating F-). It should be noted that all Futurebet books are requiring at least two weeks to process Neteller payouts.

SBR Bill Dozer reports:

05.07.2005

Player files no-pay complaint against Interactive Gaming System’s (IGS) WorldCasinoSportsBets (SBR rating F+). WCSB has owed the player $1200 since October of 2004. No managing company takes less responsibility for player funds and services more scam operations than IGS. It takes as little as $15,000 for an individual to erect his or her own scam-sportsbook. Players should avoid this group which is also known as PlayerCenter.

SBR Bill Dozer reports:

05.06.2005
More Customer Service complaints from players with large Sportsbooks. The BetAndWin Group is the subject of three customer service complaints this past week. Each player also reports that his email inquiries did not garner a response. SBR’s Terry Terasco is currently looking into the various player issues, including this one from BAW’s PlayIt (SBR rating B).

"I recently opened an account with an online bookmaker called PlayIt (playit.com) - B rated on your site. The offer was if you deposited £20 they would credit you with a £17 bonus. I signed up (User Name xxxxxxxx) and deposited and bet £20 which lost. Despite numerous e-mails in the last 10 days or so I have not had the courtesy of a reply, far less the bonus credited."

SBR Bill Dozer reports:

05.04.2005
SportsbookReview receives a new batch of complaints against the Sportingbet Group. SportingbetUSA (SBR rating C) continues to delay withdrawal requests by performing account audits. More than a few players have also complained that SportingbetUSA payouts have been delivered by check, despite the fact that they had requested their funds via Neteller. In some countries players are forced to pay large processing fees when cashing these checks. The book has declined player requests to reimburse these costs. These lapses in customer service have resulted in a downgrade of SBTusa from C+ to C.

WagerStreet (SBR rating B)

05.03.2005

and BetAllSports (SBR rating B-) now officially part of the Olympic Sports Group. SBR readers can now see the parent company and/or mangement of most sportsbooks in our rating guide by using the Display by feature.

Bill Dozer reports:

05.03.2005

Garet Bradford still managing to run internet sportsbook scam WagerFree (SBR rating F-) out of Nevada. Today a new victim reports his balance of $3000 has been confiscated. Many players are exploring legal action against Garet and advertising radio station, KPLY 1230.

Cheated players who would like to be on an email exchange list with other victims should contact SBR.

SBR Bill Dozer reports:

05.02.2005
MoneyPlays (SBR rating F+) website down for the past week. Players can attempt to access balance information by calling 1-877-238-4686.

SBR Bill Dozer reports:

05.01.2005
BetPlatinum (SBR rating D-) settles multiple payout disputes. One player has received over $4,000 he has been owed since September of 2004. SBR to address the remaining complaints with Platinum followed by a reevaluation of the sportsbook.

SBR Bill Dozer reports:

04.29.2005
BestLineWager (SBR rating D) slow-paying player, not answering phones or email.

SBR Bill Dozer reports:

04.29.2005
Carib Sports (SBR rating B-) reviews phone wager complaint (posted 4/25/05) and agrees to suggested compromise. Player considers issue resolved.

SBR Bill Dozer reports:

04.28.2005
WWTS management verifies that PlayersOffshore is now part of the BetCorp Group. PlayersOffshore has been upgraded from F+ to B-.

SBR initiates coverage of Matchbook at B-.

04.27.2005
Matchbook is a new betting exchange that is funded by the ownership of WSEX (SBR rating A). The exchange aims to offer the American sports bettor the ability to wager via peer-to-peer with the same ease of making a wager at a regular sportsbook. Matchbook has developed its own software and says they have focused on simplicity and functionality. Like all betting exchanges, the quality of the playing experience will be dependant on Matchbook’s ability to attract players and an active trading market. This operation is still in its infant stages.
Player funds are backed by the same investment group behind WSEX and players are able to make transfers between Matchbook and WSEX at no charge. However, Matchbook holds its own gaming license and has separate operational, customer service and management teams.

SBR Bill Dozer reports:

04.26.2005
SBR receives an influx of complaints from players whose wagers were cancelled after their sportsbook accidentally offered incorrect odds. These ’bad line’ mistakes will happen on rare occasions at even the best sportsbooks, but this is never easy to accept for the unsuspecting player when he logs into his account the next morning. Repeat offenders in the month of April include William Hill (SBR rating A-) BetandWin (SBR rating B+) and BetDirect (SBR rating C+). Each complaint must be looked at individually in order to assure the sportsbook handled the cancellation fairly and according to their listed rules. These errors can be very costly for players and frequent occurrences are sure to cost a book its customers.

SBR Bill Dozer reports:

04.25.2005
Player has phone wager dispute with Carib Sports (SBR rating B-). Carib has refused to allow the player to listen to the wager recording since he complained two days ago. The player believes the clerk may have mistakenly recorded a NBA playoff wager on the Sonics instead of the Celtics. Management tells SBR that they plan to have a meeting about this issue tomorrow. SBR expects the player to have the ability to hear his recorded phone wager as stated in Carib’s rules. SBR rarely receives negative feedback from Carib players.

04.24.2005

Which sportsbooks offer in-game live wagering? Few bookmakers offer this betting option because of the challenges of balancing action on the quickly moving odds. Sportsbooks that offer in-game wagering include: