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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

SBR office tours:

02.24.2006

View photos of 5Dimes(SBR rating A) here. 5Dimes is located in the Equus building in San Jose, Costa Rica.

SBR Bill Dozer reports:

02.23.2006
BetOnSports(SBR rating C) agrees to credit player for winning soccer wager at intended odds.

SBR Bill Dozer reports:

02.23.2006
BetOnSports(SBR rating C) cancels bettor’s winning soccer wager after match. The sportsbook claims the price of the wager was listed incorrectly due to human error, while the player states the odds offered were comparable with other sportsbooks. SBR is speaking to BetOnSports about paying winnings at what they believe to be the correct price. BetOnSports management is expected to reassess this decision, understanding that voiding winnings after funds are risked is unacceptable.

Player to wagering department: "Receiving no notice by email, phone or messageboard though  hours and even a day passed before the events I betted on took place leads to only one conclusion: The odds offered by you where perfectly alright when I placed my bets. There was no no flipping of lines at that time. Id was only after the results where clear, that the process of denying my bets started. Instead of balancing their  book properly your colleagues accepted and by their odds even teased and aquired bets on the "underdog" result of the two events. This is the explanation why nothing at all happened until the games where finished. Even then no contact with me as the customer, just quietly deleting the bet from the account. I am more than sure, that if the results would have beeen like your colleagues expected and I had lost my bets, nothing at all would have happened and the bets would be on the account as lost."

SBR Bill Dozer reports:

02.22.2006

TheCasinoFiles(SBR rating F) goes offline; blames turnkey provider, Futurebet. This situation illustrates the problems that can occur with turnkey partnerships where neither party claims responsibility for player funds. The webmaster refers to owed players and advises them to pursue their funds with Futurebet directly. TheCasinoFiles.com message goes on to suggest players come back to the site when they make another attempt to operate with a different provider. Players with Futurebet are reporting no-pays on a daily basis.

We regret to inform you that the casino and or sportsbook that you had created an account for with thecasinofiles.com is no longer available for your wagers. The website links to the casino games and sportsbook that you have been using are now offline.
This website has been using the licensee ’Future Bet’ for the casino and sportbook wagering. We have heard too many complaints from players of not getting paid for their withdrawls by Future Bet or slow paying that can take months. We feel that a company that operates like this seems to be having major financial problems. This website has elected to change to a gaming provider that has been operating properly for years and paying the players. The new casino and sportsbook will appear here soon.
We recommend that you withdraw any funds that you have in your account with Future Bet immediately.

BetonSports(SBR rating C) considers paying a player they once stiffed for $400,000.

02.21.2006
Now under new management BetonSports is hoping the long belated payoff will help put an end to the "stiff" label that has haunted them for years. Ken Weitzner, of the EOG.com, has reported the gambler will receive hold-harmless type agreements and hopefully payment relatively soon. BetonSports stiffed the player out of $400,000 claiming he was a "professional". BetonSports’s SBR rating has suffered and a few of the more respected watchdogs and gaming portals have refused to accept their advertising.

SBR Bill Dozer reports:

02.20.2006

BetPlatinum(SBR rating C-) players complain of payout delays. One user reports waiting three weeks. Management tells SBR they incurred large losses due to an unadvised 30% cash bonus offer promoted by the book’s marketing department; and admits their Neteller merchant account has been under-funded for over one week. SBR has confirmed that at least one player has been paid in full today. Platinum states that they can process payouts through methods other than Neteller. Those waiting for a withdrawals should contact SBR.

SBR Bill Dozer reports:

02.20.2006

BetAttack(SBR rating F+) owner tells SBR they will be off-line for up to four months. The Austrian-based exchange-style sportsbook blames their problems on credit card processors and frozen funds, but states that all clients have been paid in full. Players who believe they are owed by BetAttack should contact SBR with their account number.
2/21/2006 (11:37:57 PM) Update: Player comes forward with 3000 Euro no-pay claim. BetAttack tells client they "can not pay at this time".

SBR Bill Dozer Reports:

02.19.2006
10Bet receives an initial rating of C+ after SBR speaks with ownership and verifies banking information with Barclays UK. 10Bet, which primarily targets European bettors, tells SBR they will add a website version highlighting American sports and a 24 hour customer support staff for US bettors within two months. SBR will reevaluate 10Bet when these updates are complete. 

SBR Bill Dozer reports:

02.17.2006
Sportsbook.com (SBR rating D+) and SportsBetting.com (SBR rating D+) agree to refund $15,000 in casino losses to bettor. The correction comes one month after the player complained to SBR that his account was hacked and funds were lost in the casino. The sportsbook maintains that the funds were missing due to a "glitch". The balance adjustments will mark the sixth correction of this kind.

SBR Bill Dozer reports:

02.17.2006
Evertonbet(SBR rating D) addressing multiple withdrawal complaints, all for small amounts, due to credit card processing error. Refunds to card resent within two days complaint is filed.

Nine (SBR rating B)

02.16.2006

office tour: SBR’s latest photo shoot covers one of the nicest offices in the business. The Nine building has been remodeled to promote the brand, which is now owned by A+ rated VIP Sports. View photos here.

SBR Bill Dozer reports:

02.16.2006
SportsbookUSA(SBR rating F) tells SBR they are months away from being able to pay large balance holders. Until the Super Bowl, SBR was able to facilitate payment plans; but we are now told that there is no time frame for when SportsbookUSA users will see their funds.

Offshore Career Professionals – Positions available at the SBR Network Texas offices.

02.16.2006
SBR is seeking to hire a Research Representative and Forum General Manager. Both positions offer a starting salary between $40k - $55k per year and require relocation to the Texas office. Applicants should have excellent knowledge of the online sportsbook industry, possess strong communication, written and analytical skills. Interested parties should contact Bill Dozer at 1-830-255-4677 or write to BillDozer@SportsbookReview.com

Email Response Test Results Released:

02.15.2006

February’s results were the best to date with an average rating of B- and only one sportsbook failing to respond to the player’s inquiries. SBR will be performing email tests on a monthly basis targeting all departments of the bookmaking operation.

Hubie Bickerstaff was in need of a new sportsbook and contacted 12 books via email hoping to make an informed decision. View email test results here.

SBR Bill Dozer reports:

02.15.2006
BookTheBet(SBR rating D-) player waiting three weeks for $2,000 check. The sportsbook’s owner tells SBR that he is ill and can not discuss account issues. He has stated previously that this check was sent January 25th.

SBR speaks with PlatinumSportsBets(SBR rating C-).

02.14.2006

Owner, Ali Eltaib, tells SBR about the early lessons learned as a credit-player’s sportsbook trying to establish a presence in the post-up business. Ali recalls initially sustaining losses due to poor marketing decisions and over-generous deposit bonuses. Although this bookmaker is attempting to succeed offering reduced juice, Platinum is taking steps toward a more sustainable business model. Online wagering limits and bonus maximums have been reduced and professional action has been limited. PSB, having just completed its sophomore football season, has been upgraded to C- and will be further evaluated after latest website upgrades are complete. The book is still attempting to find its niche and players should use caution while PSB is tested further. View PlatinumSportsBets office photos here.

The EOG.com's Ken W warns players that Royal Sports(SBR rating D) is in trouble.

02.13.2006

SBR has been made aware of large players being slow paid. However, slow paying large players is hardly new to BetRoyal and more like standard operating procedure at least for the past two years. SBR does not have first hand knowledge or supporting information to warrant a downgrade from the current SBR D rating at this time although players should take EOG  warnings seriously.

SBR Bill Dozer reports:

02.13.2006

 

A look into Costa Rican start-upNew sportsbook NoJuiceSports (SBR rating D+) allows SBR to photograph its extremely small facility. The offices are located in Building #3 of Oficentro La Sabana in San Jose, Costa Rica. SBR appreciates NoJuice’s open-door policy. View NoJuiceSports pictures here.

 

Merger and Aquistion activety at all time high.

02.12.2006

VIP Sports is the most active buyer. YouWager, BetRoyal and many smaller books are all said to be Sellers actively seeking buyouts. BetCRIS could also be a Buyer under the right circumstances which recently has focused on bailing out small operators. BetWWTS has made several trips and has signed at least one confidentiality agreement although we are unaware of any serious interest. Betting sites who have had made M&A headlines in the recent past that appear to be holding pat; Hollywood, BoDog, SportsInteraction are said to be no longer active Sellers. Smaller operations such as BetMaker, YouWager and Sportbet along with operations that have difficult reputations such as Royal Sports have mostly signed confidentiality agreements giving buyers a chance to possibly make an offer. SBR expects a pick-up in M&A activity despite rising valuations.  

BestLines Sports (SBR rating B-) controlling interest bought by former BoS executive.

02.12.2006
Look for BestLines Sports to move out of the old PanAm building within 60 days. The new partner told SBR in a meeting in Panama City that he intends to invest millions of dollars in a new facility, marketing and personnel. Although preferring to remain anonymous, this operator was one of the few well respected operators that came out of the Greg Champion era of BetOnSports. This book is worth keeping an eye on however players should wait until their move and reorganization has taken better shape before trying.

Warning:

02.11.2006

The following sportsbooks have been identified as part of SCAM company EZ Sports: SurvivorSportsbook, Sportsbettings and BasketballSportsbetting. SBR consistently receives no-pay complaints from sister sportsbooks, like BetonSportsOnline (SBR rating F).

SBR Bill Dozer reports:

02.10.2006
BetTheGame.biz(not rated) unable to pay players. This new Futurebet site is marketing 30% to 100% bonus promotions in an effort to attract bettors who are unaware of the company’s current payout problems.

SBR Bill Dozer reports:

02.09.2006
WorldSportCenter upgraded to C after maintaining stable website through 2005-06 NFL season. The sportsbook has made notable progress since 2004 when it took wagers over chat clients due to chronic website downtime. Management blames early technical issues on the poor infrastructure in its previous location, Belize. WSC now resides in Canada’s Kahnawake Gaming Territory. 

SBR Bill Dozer reports:

02.08.2006

BetonStars(SBR rating D-) phones and livechat down during office move. The migration began two days after the Super Bowl which is the most common time for a failing book to pull the plug. The fast-busy phone signal had players concerned. BetonStars has allowed SBR to visit and take pictures during the setup of their new office.
The sportsbook blames nervous clients for emptying its Neteller merchant account. One player has been waiting for a $1500 Neteller payout since the weekend. Management tells SBR that they expect to have a funded Neteller account, as well as a working phone system tomorrow.
2/9/2006 (3:37:57 PM) Update: Player paid in full.