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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

SBR Bill Dozer reports:

05.13.2006

Globet (SBR rating D+) choosing to confirm or cancel wagers on morning games that have already begun or concluded. The sportsbook requires that all wagers be manually confirmed by its staff before becoming official. Players who have wagered on morning events during the previous evening found that wagers may be validated only after the result is known. This process is responsible for a steady flow of negative feedback from Globet clients. Globet advises players who feel this process is unfair not to wager after business hours when wagering is out of the office. Globet has been downgraded from C- to D+ due to variety of wagering complaints.

BookTheBet (SBR rating D-)

05.12.2006

player waiting two weeks for $1200 Neteller withdrawal. The sportsbook has refused to send funds by alternate banking methods and would not provide a reason for lack of payment. This marks the third slow-paid BookTheBet player to file a complaint.

SBR mailbag:

05.11.2006

Player experiences improved service from MVPSportsbook (SBR rating C+) after move to the BetonSports facility completed last month.

"Hello. I do not need any assistance  but want to relate my experience with mvpsportsbook.com
2 days after the Superbowl this year I decided to withdraw a good portion of my winnings- it was very frustrating as it had to be processed by phone and Accounting  was always away or too busy to take the call- it took a good portion of a week to get a withdraw processed
 By contrast yesterday I decided to withdraw funds, and they now process the withdraw request on-line and  it was in my account exactly when they said it would be there- within a day- very pleased with the turn- around"

SBR office Tours:

05.10.2006

View photos of ActionBets(SBR rating C) here. The sportsbook is located in building 4 of Oficentro La Sabana in San Jose, Costa Rica. ActionBet’s offices are on the 2nd floor.

PlayWePay (SBR rating D+)

05.10.2006
player reports the book is unable to fill his $2,500 Neteller withdrawal request receiving $880 after waiting one week. PWP confirmed that the request would be fulfilled in three installments.
5/10/2006 (10:16:55 PM) UPDATE: Player receives final payment and corrects initial report saying he has waited one week and not two for the first installment as per PWP’s log.

WagerWeb upgraded to B.

05.09.2006

The sportsbook previously imposed a $20 Neteller fee for each withdrawal limited to $1,000 per day. SBR has received positive player feedback since the sportsbook began processing all Neteller transactions at no charge. Players can receive $5,000 per week via Neteller, although the $1,000 daily limit is still in place. Ownership told SBR of plans to increase the the daily limit prior to the start of the football season. WagerWeb has reduced the cost of bank wires from $70 to $50 and launched a new website since SBR’s previous upgrade to B- in January. Players are encouraged to send feedback to Mail@SportsbookReview.com

Sportingbet Plc Takes Over Hollywood Sportsbook

05.08.2006


The Hollywood website and player accounts will be activated on Sportingbet’s World Gaming system today. Players will still be able to reach the book’s customer service manager Victor and his staff, which has also migrated to the World Gaming office, by calling 1-800-220-0002. Marty, one of the industry’s top General Managers who is credited for much of the book’s success, will no longer be involved with Hollywood. HollywoodSportsbook.com will feature World Gaming’s lines and will no longer offer players a -107 lineset. Hollywood has been downgraded to B as SBR monitors the book’s transition, anticipating the potential for changes in operational procedures. Sportingbet company press release can be found here.
5/9/2006 (3:16:55 PM) UPDATE: System migration is rescheduled to be completed tomorrow morning. Banking will resume at this time.

SBR Bill Dozer reports:

05.07.2006
Two more players report receiving sums in the amount of stolen BetGateway (SBR rating F-) balanaces from Bet4Aces (SBR rating D-). Those with a claim against Gateway should contact SBR.

LasVegasDice

05.06.2006

and WinAllYourBets inherit D- rating as part of the troubled Futurebet family of sportsbooks.

SBR Bill Dozer reports:

05.05.2006
BetOnStars (SBR rating F) unable to process withdrawal requests; still accepting deposits. The sportsbook tells SBR they expect to have a resolution to their financial problems by Tuesday when they will either be purchased, or allow another sportsbook to take over player accounts. BOS has been unable to fulfill substantial withdrawal requests over the last three weeks but some players have been receiving partial payment. Accounting states that they are prioritizing payouts by the amount the client has deposited. 

AllBetsPlacedHere

05.05.2006

enters rating guide at D-. The sportsbook is managed by BetOnUSA’s (SBR rating D-) parent company IEE Ltd, and should be avoided.

SBR Bill Dozer reports:

05.04.2006
Reno.net (SBR rating D-) is the latest Futurebet serviced sportsbook to receive a payout complaint. Reno enters the rating guide at D-. Futurebet’s flagship sportsbook, SportsbookUSA (SBR rating F+) continues to struggle. The sportsbook’s own customer service is warning potential players "SportsbookUSA is having payout problems. You may want to play elsewhere".

SBR Bill Dozer reports:

05.04.2006
Bet4Aces (SBR rating D-) customer service manager agrees to credit player $50 for unlisted withdrawal fee and states that the website will be updated to show the withdrawal fee structure.

SBRforum

05.04.2006
may experience intermittent downtime until 1:00 pm CST.

SBR mailbag:

05.03.2006

 


10Bet (SBR rating C+): Player writes that 10Bet has cancelled his wager due to a bad-line, off by 10 cents, after the game was already in progress. Today’s phone calls to 10bet went unanswered.
Update May 9: 10bet provides documentation proving the wager was canceled prior to the start of match. 10Bet tells SBR of plans to add 24/7 phone support for US players.

Bet4Aces (SBR rating D-): Multiple players report timely payouts. One Bet4Aces client complains of being charged a $50 withdrawal fee, despite the book’s banking page listing "Free" withdrawals for all transfer methods. Upon inquiring about applicable fees, SBR was told to call back in the morning because "customer service was at dinner".

SBG Global (SBR rating D+): Two players complain of confiscation of winnings due to having an account at a sister sportsbook within the SBG family.

 

Notice: SBR to undergo system upgrades

05.03.2006
The SBR network, including SportsbookReview.com, live odds site, SBROdds.com and SBRforum.com, will be off-line between the hours of 12:00 am and 2:00 am central time for scheduled server maintenance.

SBR Bill Dozer reports:

05.02.2006
WorldBet (SBR rating D-) account holder reports that he is waiting over four months for $1000 withdrawal. The player claims the book has ignored multiple requests for the payout of his balance.

SBR Bill Dozer reports:

05.02.2006

5Dimes(SBR rating A) experiencing technical difficulty; tells SBR issues will be resolved before 6AM tomorrow. The sportsbook blames server issues for bringing the book off-line sporadically and slowing the site over the past few days. Players noticing a lag in website performance can try alternate web portals such as www.propbet.com/ and www.propbet.com/.

SBR Bill Dozer reports:

05.01.2006
Costa Rica sources report BetRoyal (SBR rating D) in early negotiation stages to sell to larger competitor, BetonSports (SBR rating C+).

SBR Bill Dozer reports:

04.30.2006
Sport55 (not rated) claims it donated client’s account balance to charity. The player requested a payout four months prior but states the transaction was never processed. The withdrawal showed as pending until the money was removed. The account history lists the debit as: "Customer Not Claimed (within 4month) expire. Fund transferred to Gambling Act Charity\232263". Web-based messages, the sportsbook’s only offered contact method, to Sport55 have not been returned. SBR is attempting to learn more about this sportsbook which claims to be licensed in the UK.

SBR Bill Dozer reports:

04.29.2006
BetUSA(SBR rating B) agrees to pay player for winning wagers totaling $1759.09.

SBR Bill Dozer reports:

04.29.2006
BetUSA(SBR rating B) cancels client’s pending wagers after closing his account due to ’non-recreational’ play. BetUSA had sent the player an email on 4/27 at 6AM, stating that any wagers placed after that point would be cancelled. The player continued to have full access to his account and made wagers minutes before the start of the mid-day baseball games, claiming he did not check his email. The wagers were cancelled after the games were already in progress. SBR expects BetUSA to honor wagers confirmed by its system.

SBR Sportsbook Tours:

04.28.2006

View photos of InstantActionSports (SBR rating C) here. The sportsbook is located in San Jose, Costa Rica in front of the Mercedes building but will be relocating when its newly purchased office in San Jose is renovated. SBR has met with ownership, who talked of plans to leave IQL software, in favor of Digital Gaming Solutions in May. IAS is targeting American players looking to bet into small markets such as motor racing, cycling and some soccer leagues.

SBR Bill Dozer reports:

04.27.2006
EvertonBet (SBR rating D) taken off-line; client reports missing funds. SBR to contact Evertonbet’s service provider, BetRoyal (SBR rating D).

Player: "Hi Bill, I emailed you last month about a problem ive had with evertonbet.  I placed a bet at the start of january.  The bet won.  Which was £180. 2 days later evertonbet had their whole system taken over by betroyal.  The winnings from the bet went missing from my account and they claim their was no such bet placed. I put in a withdrawal request before the system changed and after alot of emails from them telling me the problem had been sorted nothing has happened.  Now evertonbet have folded i dont know what to do.  What would you suggest?"
4/28/2006 (11:37:57 AM) UPDATE: Royal Sports agrees to credit player £180