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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

SBR Bill Dozer reports:

11.06.2006

SportsbookPayers (SBR rating F-) scam claims new victim. Player deposits $30,000, won over $150,000 and is then asked to Western Union funds to "cover transfer and currency conversion costs". This deposit-only sportsbook has never paid a player and serves only as a tool to con sports bettors.

TradeSports (SBR rating C+) sellers complain of retroactive fee increases.

11.05.2006
Some sellers of political contracts on TradeSports.com will see their profits erased. The exchange-style sportsbook has applied its new fee structure on future markets that are already in play. Traders contend that this is the equivalent of a sportsbook altering the payout of a wager after it was accepted. TradeSports has received two straight downgrades from B- to C+ due to costly errors in setting predicition markets and complaints regarding the new fee structure. SBR expects additional complaints once political contracts are settled.

BetOnUsa confiscates funds won from bonuses

11.04.2006

BetOnUSA (SBR rating D-) confiscates funds won from bonuses applied "in error." BetOnUSA is known for mailing a free $50 offer early in the football season, verifying eligibility, and later denying winnings. 
"I started with $60.00 dollars ( I am not a big gambler) I made a few small plays - won some - lost some. Then I received a coupon in the mail for this $50.00. It instructed me to go to there web page and enter the code number to get the free $50.00. I did this and they put the money in my account along with my other cash. They claim these funds cannot be combined. I didn’t combine them they did."
SBR has also received multiple reports of payout delays and players receiving bad checks.

BetBet & WWTS slow-pays

11.02.2006

BetBet & WWTS (SBR C-) slow-paying international players.
The operation is serving only non-US users while the books parent company prepares to finalize the sale to Bodog (SBR rating A+) later this month. Three players were told that "technical issues" are responsible for the inability to process payouts requested October 30th.

Pointbet customer service feedback

11.01.2006

Pointbet (SBR rating D+) customer service continues to disappoint.
Players report emails going unreturned and unmanned live chat service. Phone service is not offered. A lack of English-speaking clerks has long been a problem for many SBR readers. SBR has received an increase in negative feedback from Asian players as of late.

SBR Bill Dozer reports:

11.01.2006

Futurebet slow-pay sportsbook Topbet (SBR rating D-) back online. Players are once again submitting payout complaints.

Bet365 players complain of inadequate rule change notifications

10.31.2006

Bet365 (SBR rating A+) players complain of inadequate rule change notification. SBR has received three complaints from users who say they were unaware of recent rule changes that were the difference between winning and losing wagers. Bet365 changed their wagering rules, making overtime in all basketball leagues count for over-under wagers. Most Bet365 users are likely finding out about rule change when their bet on a game that went into overtime is graded.
 
Beginning January 1st, 2007, all sportsbooks on SBR’s Top Sportsbook List will be required to offer a ’policy updates’ log or another method of alerting players of policy changes.
 
Player: "European basketball has never counted overtime! How am i supposed to know?? Should I refresh the rules page along with the odds?? At least Pinnacle announces the new rule at top of main page and other book will email you. If Bet 365 would highlight all rule changes for that month it would at least be reasonable to scan over a book of rules. This is crap".

SBR Bill Dozer reports:

10.30.2006

Internet1x2 (SBR rating D-) finishes majority of payment plans on delinquent bettor accounts. Management has agreed to notify players via the site’s terms and conditions that the weekly maximum withdrawal may be limited to $2,500. Players with a 1x2 issue or feedback are asked to write to SBR.

Expekt upgraded from C- to C

10.26.2006
Expekt raised from C- to C. Improved customer service in 2006 and a willingness to take responsibility for sportsbook errors, earn Expekt its first upgrade.

Former World Gaming licensees downgraded to D-

10.25.2006


One-time B- rated sportsbook, Gambling.net has been lowered to D- along with Sportsbetting.com. Both sportsbooks were hosted and serviced by the Sportingbet offices in Costa Rica while holding a licensing agreement and domain name leasing contract with World Gaming Plc. BetOnUSA (SBR rating D-) parent company, Empire Entertainment Ltd. has purchased the World Gambling service contracts. These sites are expected to be managed by BetOnUSA and its staff in the near future. Players are advised to redeem balances at this time.

SportsInteraction, Swiftpay update

10.25.2006

SportsInteraction (SBR rating C-) responds to reports on Swiftpay processing issue
Management: Sports interaction would like to advise you and your readers that the issues with Swiftpay have been cleared up and all affected customers have had their payouts processed through normal ACH processing and not as wire transfers as erroneously stated in the article. As well, the Swiftpay issues affected only a handful of transactions and had no impact on the tens of thousands of other customers who use the other withdrawal methods that Sports Interaction offers to its customers.

SIA users who have not had their Swiftpay payment sent through other means should write to SBR with withdrawal and account information.

BetButler players - write to SBR

10.24.2006

BetButler (SBR rating F) users who have not had their full balances transferred to Danbook (not rated) should write to SBR or Danbook with account information. Due to BetButler accounting errors, Danbook has not automatically credited all players. BetButler bettors who were successfully moved to Danbook have submitted positive feedback.

BetPlatinum player reports slow-pay

10.23.2006

BetPlatinum (SBR rating D+) player reports slow-pay. The bettor tells SBR that after waiting three days for his Neteller payment, he was sent only $1500 of the $2500 requested.  Platinum has a history of falling behind on withdrawals, but recently told SBR that theses issues have been addressed by its new management. Platinum is expected to update SBR on the status of the remaining funds tomorrow.

SuperiorBook (SBR rating D+) attempts to scare players away from current sportsbook

10.22.2006

SBR has received many complaints from readers about Superiorbook, a turnkey site from BetEmpire (SBR rating C-), regarding an unprecedented amount of spam. The latest batch of email sent to customer lists claim that VIP (SBR rating A+) has closed and players should now join the safer Superiorbook. This prompted the recently privatized VIP to send an email to it’s users stating:
"It has come to our attention that emails containing false information about our company are being circulated. VIP.com is now under private ownership and the company is secure and successful as always. We will continue offering the same great products and services that you have come to expect from VIP.com – now and in the future. VIP.com will always communicate with you from a VIP.com email address, we will never ask for your username or password by email, and you can always call us at 1-800-300-BETS if you ever have any questions about our company."
This is not the first time the group has resorted to underhanded marketing tactics. Earlier this year Empire blamed third party marketing for sending emails containing fake links for well-known sportsbooks that lead to BetEmpire.com.

SBR Bill Dozer reports:

10.21.2006

Three Betway (SBR rating C) players report that the sportsbook has altered odds of pending wagers. As per Betway’s rule #2, the book "reserves the right to cancel any bet made on an obviously "bad" line or a wager made after an event has started." The sportsbook’s rules do not reference adjusting lines without the consent of the player. SBR has contacted the sportsbook about crediting these clients and defining its policy on the altering of accepted bets.

Betcorp sale pending shareholder approval

10.20.2006

Betcorp sale of Tasman Gaming Inc. and WWTS (SBR rating C-) to Bodog (SBR rating A+) now pending shareholder approval.
Shareholders are scheduled to approve the sale of Betcorp subsidiary, Tasman Gaming, which encompasses all of the group’s US-serving gaming brands, on November 15th. Betcorp CEO tells SBR that they were required to give shareholders three weeks notice before the meeting. This means player funds will remain frozen until the transfer is complete. Bodog will acquire Tasman for $9 million, with $3 million cash due at the time of transfer and four subsequent payments of $1.5 million each.

SportsInteraction blames slow-pay issues on Swiftpay

10.20.2006

SportsInteraction (SBR rating C-) blaming slow-pay issues on problems with its Swiftpay transfer service. Clients have been informed that withdrawals sent through Swiftpay have been reprocessed as standard bank wires. Affected players can expect to wait an additional week for their funds. Players are advised to avoid SIA while the book attempts to become current with all players.

WWTS may reopen this weekend

10.19.2006

WWTS (SBR rating C-) may reopen this weekend
SBR has confirmed that Betcorp aims to complete a deal to sell its sportsbook properties to an A+ rated gaming company. Despite reports that the deal has been completed, sources tell SBR that an agreement has not yet been finalized, but both parties are optimistic. Betcorp froze accounts belonging to US citizens on October 13th.

BetEd to pay player $1674

10.19.2006

BetEd (SBR rating C) agrees to pay player $1674 after initially confiscating half of winnings. The sportsbook claims that the player "took a shot" at them by continuing to play soccer line moves despite repeatedly being warned not to do so. BetEd management agrees that the correct course of action should have been to remove the player without retroactively debiting his account. BetEd states that the player will be paid the remainder of his winnings today.