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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Enterbet downgraded from D+ to D

08.12.2007
Enterbet downgraded from D+ to D after refusing to pay players based in Asia. The sportsbook continues to hold funds of these winning bettors citing a "bonus abuse" investigation. Enterbet is part of the GoTo Entertainment Group which includes GoToCasino and AZcasino. It is not uncommon for sportsbooks to stall payment to winning players using the excuse of an "account audit" or "investigation."

LionsLounge enters SBR rating guide at F

08.10.2007
New sportsbook from the Futurebet Group LionsLounge enters the SBR rating guide at F. The majority of the Futurebet brands are currently unable to pay players, including the group's flagship book, SportsbookUSA (SBR rating D-) yet the company is creating more sportsbooks hoping to bring in new players for football season.

Sportsbook Email response test Results Released:

08.09.2007
Email Response Test Results Posted:
Football bettor Jeff Slater had six sign-up questions for 13 sportsbooks. Response time ranged from 41 minutes from Jazz Sports (SBR rating B+) to almost six days from Sportsbook.com (SBR rating D+). Justbet (SBR rating B+) was in second place with a near perfect reply and a large improvement from SBR's April email test. See complete e-mail test results here.
 
Note: Sportsbooks are welcome to contact SBR for more email details and are given the opportunity to add their own comments to the results page.

Enterbet locks three players' accounts

08.08.2007
Enterbet (SBR rating D+) locks accounts of at least three Asian players for over three months. Enterbet says it suspects the players of "bonus abuse" but has failed to provide any evidence of wrongdoing. Customer support tells SBR that the only manager who can make a decision on this matter is traveling and has been out of office for weeks.

Player: I request 5000usd payout before on 4/9 and they process on 4/9. Accounting managers are telling me that all international payouts for people from Taiwan, China, Taipei, Australia have been put on hold for an outgoing internacional investigation.

Sportsbook.com corrects grading error six weeks after

08.07.2007
The Sportsbook.com (SBR rating D+) Group corrects wager grading errors six weeks after being notified of the mistake by SBR and players. Affected players should see a balance credit adjustment for the win amount. The book voided winning baseball bets when they received incorrect information regarding a change in starting pitchers. Players who had a listed baseball bet cancelled without a change in pitching are asked to contact SBR.

Sportsbook.com Neteller payouts are scheduled

08.06.2007
Sportsbook.com Family of sportsbooks (SBR rating D+) begins scheduling payouts via Neteller. Non-US players who have been waiting as long as five months are relieved to hear that the group finally has a plan to send their funds. SBR will be speaking to management this week about the potential for new payout options and will verify when the first non-US user is paid.

SBR’s Sports Betting rules Monitor:

08.05.2007
SBR’s Sports Betting Rules Monitor: YouWager (SBR rating B) and PayOffsPlus (SBR rating B-) add Rule 17 which prohibits users residing in Costa Rica. Wager7 (SBR rating B-) adds stipulation for referral bonuses. Both accounts must be active at the same time for referrer to receive bonus. InstantActionSports (SBR rating C-) adds exceptions to the rule which states that sporting events which are canceled and rescheduled will be "no-actioned." BetPlatinum (SBR rating C) reiterates that "Any 1ST half 5 INNING WAGERS MUST GO FULL 5 INNING and listed pitchers must start".

Kingpin players moved to BetOnUSA

08.04.2007
KingpinSportsbook (SBR rating D+) website registration expires; players moved to BetOnUSA (SBR rating D+). KingPin was originally moved under the Sportsbook.com Group after the acquisition of BetOnUSA's parent company, Empire Entertainment Ltd. Players who have a question about their account should call 1-800-632-6088.

Internet1x2 withdrawal issues

08.03.2007
Internet1x2 (SBR rating D+) players still experience some withdrawal issues. Once considered to be a deposit-only sportsbook, Internet1x2 has been raised to D+ after clearing outstanding debts to players and resolving subsequent payout complaints in 2007. The book's users still report issues with withdrawals requested through e-wallet services. SBR readers have reported partial or no payment and a lack of communication. Once SBR has contacted management Internet1x2 is known to promptly send owed funds via bankwire.  

8/03/07 complaint: I requested a withdraw of 5375$ with internet1x2 12 days ago. I only received 1000$ by moneybooker. Internet1x2 have my bank details (I sent it 3 times). Internet1x2 doesn't respond to my email. I know that internet1x2 is rated D+. When my withdrawal will be complete, I will leave this bookmaker. Can you help please.
8/08/07 update: Payment processed by bank wire

Premierbet enters the SBR rating guide at D

08.02.2007
Premierbet enters the SBR rating guide at D. The sportsbook, which is the source of four SBR reader withdrawal complaints, is considered to be in slow-pay mode. Posters on multiple betting forums have also shared their frustraions with the book's lack of withdrawals and communication.

Sportsbook.com (SBR rating D+) pushes back payment date for non-US players.

08.01.2007
Sportsbook.com (SBR rating D+) pushes payment date back for non-US players
The Sportsbook.com family previously told non-US players in June that they would begin processing their withdrawals in the middle of July. Sportsbook.com tells SBR they are now targeting the middle of August and are considering using an e-wallet such as Neteller or Moneybookers. Some players have waited for payment for over five months and are rightfully upset that the sportsbook will not take the necessary steps to give them their money. Sportsbook.com claims that the new payment processors they have acquired will only deliver payment to users in the United States.

Bets4All no-pay complaints are received

08.01.2007
Yesterday's Bets4All (SBR rating F) report prompts two players to submit new no-pay complaints.

Player: I have been trying to get my money from Bets4all since late April. I have 1325 EUR on my account. They do not answer any of my emails. I have talked to several persons at their office. Last time I got an email saying they should pay – however that was three weeks ago. I have a friend that also has tried to get his money, he had 1640 EUR on the account.

Bets4All stalls payment due to syndicate suspicions

07.31.2007
Bets4All (SBR rating F) withholding payment due to suspicion of syndicate wagering
The player's original withdrawal was requested in May. The sportsbook revoked his bonus and is withholding funds, demanding that the player reveal how he made his picks. Bets4All users consistantly complain of the book's failure to fill payout requests and respond to email.
Bets4All to player: Dear Mrs. ******, To further continue with your payout, we need the written information from you where you have your betting tipps from. Please write us a list with all betting sources you are using to get to bet on a certain game. You may well discribe it with an example for one of your bets. Best wishes,  The bets4all.com - Team!

Initial Neteller EFT withdrawals completed

07.31.2007
SBR readers and SBRforum posters located in the U.S. report receiving EFT payment from Neteller today. These transfers were completed in less than 24 hours. Players who requested their funds yesterday are expected to see transfers reach their checking accounts throughout the week.

WagerWagon note

07.30.2007
Capilleira sportsbook WagerWagon (SBR rating D-) website registration expires. Customer service has advised players to log in using sister sportsbook WagerDaily (SBR rating D-).

07.30.2007
Scam sportsbook WorldWager (SBR rating F-) off-line for good? 
The sportsbook's website wordwager.com was parked last week. SBR has received many complaints of fraudulent activity from World Wager players over the past four years including deleted winning bets, creating new rules to void winnings, and simply refusing to pay part or all of player withdrawals. WorldWager solidified its scam status in 2004 when SBR questioned the book about deleting months of betting history and lowering account balances. WorldWager's owner responded:
 

 

"If the lines posted by worldwager.com are off by more than 1.5 points on any point spread sport or posted incorrectly (reversed), management is entitled to delete any wagers placed on the wrong lines. In any money line sport, if the lines are off by more than 20 cents, management is entitled to delete any wagers placed on the wrong lines." 

 

 

 

WorldWager spawned the creation of stiff sportsbook BetEmpire which was originally financed by BetUS (SBR rating D). BetEmpire (SBR rating F), management said it left WorldWager due to dishonest business practices.

 

US Neteller clients now have ability to submit withdrawal requests.

07.30.2007
US Neteller clients now have ability to submit withdrawal requests
Neteller warns that due to processing "$94 million to hundreds of thousands of US customers, it will take some time for all payments to be processed."  For more information and updates on the "Distribution Plan": Neteller updates

07.28.2007
BetChance users complain of slow-pays, including Moneybookers withdrawals, taking well beyond the stated five days and delayed ACH payments; voided winning wagers, including bets that were placed two days before the event on lines not considered to be erroneous; and taking two to three days to grade some wagers. Most players tell SBR they were attracted to the Malta-based bookmaker by their opinionated betting odds. Players should consider heavily opinionated lines from low-volume or new bookmakers a reason to be cautious and a sign that the sportsbook may be gambling.  | Read full report

07.27.2007
PlanetRockCasino (SBR rating F) unable to fulfill payout requests.
The sportsbook has paid only $500 to two players who requested $1,000 in the first half of June. Player: "To date they have only given me $500 and alot of excuses. I have $2,000 in account and I want to gradually take it all out, but I know if I reqested it all at once I would never see it."  PlanetRockCasino is part of the Interactive Gaming Systems family of turnkey books. IGS has hosted bankrupt fly-by-night bookmakers in the past, telling players their hands are tied and they only service the site owner whom they can not contact. IGS' PlayerCenter told SBR they were unable to comment when asked if PlanetRock was having financial issues. All IGS sportsbooks should be avoided.

07.28.2007 Update:  PlanetRock sends player additional $250 towards $1,000 initial request. PlanetRock users are advised to request withdrawals immediately.
08.01.2007 Update: PlanetRock sends last installment of $250. Player #1 paid in full.

Neteller states they will execute transfers on Monday, July 30th

07.27.2007
Neteller's Executive VP of Marketing and Sales, {C} Dan Star tells APCW that withdrawals to US clients will be processed Monday. Mr. Star states that funds "are actually sitting in our accounts in the US and will be ready for distribution on Monday the 30th." Dan Star also told APCW's Jay Todd that he expects those who are requesting payment by electronic funds transfer (ACH) on Monday to have the funds in their bank account by the end of next week. Non-certified Neteller account holders are will be prompted to request funds via check.

Winning Copa America quarterfinals wager voided

07.26.2007
BetUs (SBR rating D) cancels winning wager day after event
The player wagered on the Copa America quarterfinals match between Brazil and Uruguay and was initially credited with a win. The next day the bet was canceled due to being a "bad line." SBR will request that BetUS honor the wager at what it deems to be fair odds. Voiding winning wagers placed on bad lines puts the player in a situation where his funds are risked without the possibility of a return.

777Betz merger

07.26.2007
777Betz (SBR rating C) merges under 724Sports (SBR rating C+).

07.25.2007
The Interactive Gaming Holdings plc sportsbook has not offered an explanation to three SBR readers who have waited as long as two weeks for payment by both check and bank transfer. Customer service has been poor or unresponsive to both players and the SBR staff.

NETELLER Plc (NLR) stock resumes trading

07.25.2007

Neteller resumes trading on London Stock Exchange
Neteller Plc also published its 2006 annual report and audited accounts on the company’s website today. Neteller reported that available cash as of June 30th was $210.5 million. $60 million of that amount had been seized by US authorities. The company agreed to give an additional sum of approximately $76 million as part of its settlement with the USAO. Neteller will satisfy the obligation with a payment of $40 million to be paid on or before October 15th 2007, and the remaining balance to be paid on or before the 17th of January, 2008. Trading has been suspended since January 16th, 2006 after the arrest of the company's founding shareholders.