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Player vs. BetJoint (SBR rating C-)

Player vs. BetJoint (SBR rating C-)
The player used his free-play bonus to make a winning three-team parlay that netted him $4,600. After winning an additional $2,000 and requesting a payout, BetJoint voided the winning bet citing a wagering rule that says players cannot bet both sides of the same game when using free-play funds. After the bettor won the first two legs of this parlay he hedged the third leg using his balance to ensure a profit. The player argues that the controversial rule does not refer to parlays, is hidden, and is meant to trap free-play winners. Players are reminded to read all sportsbook rules and understand their ramifications. Vague and jumbled rules often result in disputes due to different interpretations. SBR to suggest BetJoint compromise, offering to grade the player's wager as a two-team parlay and do a better job outlining its bonus terms.

  BetJoint: You are allowed to bet both sides of the same game, PROVIDING THAT IT IS WITH YOUR OWN CASH AND NEVER INCLUDES THE USE OF ANY ‘FREE PLAY’ CREDIT. Any violations of this rule will result in both/all bets on that event being cancelled and those bets will be considered null and void. In such instances, the cash play money will be refunded to customer's account and the customer will automatically forfeit all remaining Free Play credits in his/her account.

Correction: BetJoint tells SBR that details reported are incorrect. The player hedged his free-play parlay wager with a cash bet which had won. BetJoint states that it is their policy to cancel the hedging cash bet or second opposing wager. Management also stated that "if the free-play had it won would have been paid to the player" and "if the cash bet had lost the risked amount would have been refunded."

Oddsmaker (SBR rating D-) player places $50 losing parlay; book takes $1,018.75

Oddsmaker (SBR rating D-) player places $50 losing parlay; book takes $1,018.75
The player used a $100 promotional offer to build his account to $1,018.75. He then learned he overlooked a rule stating that parlays are not allowed. He also learned that the consequence of breaking this rule, which is not listed, is voiding all bets. Many players who bring the account over $1000 find that Oddsmaker finds a reason to void their winnings. Oddsmaker told SBR last month that they planned to update their terms of service but has yet to do so.

Player: About three months ago OddsMaker direct mailed me with an offer to open an account and get a $100 Free Bonus upon registration. I opened an account and turned the $100 bonus into $1,018.75. I then contacted OddsMaker's "LIVE Chat" to learn when I was able to withdraw money from the account. Service advisor "Pamela" told me that I had to hit $1,500 through straight bets only, e.g. no parlays or teasers, before I could make a withdrawal. I told "Pamela" that I only played straight bets with one exception being a sole $50 parlay that was a losing ticket. Upon learning about the one parlay, "Pamela" chose to reset my account, e.g. nullified all my winnings, citing that I violated the bonus disclaimer. I am totally stunned to say the least about the resetting of the account as I was not aware of the straight bets only rule. Surely, this can't be right. I placed only one parlay and it is just totally unfair and unacceptable to me that this leads to a nullification of all bets placed. Indeed, the parlay was a loser and was played after the $100 Free Bonus had been turned over a number of times on straight wagers. I worked very hard turning the $100 into more than $1,000 just for OddsMaker to undo this by a very harsh, unfair and unreasonable rule interpretation. The terms of conditions related to this particular bonus (copied in below) does indeed NOT state that any rule violation - no matter how petty - leads to total nullification of all wagers placed. I can understand if I lose my $100 Free Bonus, but to have all winnings taken away because of a $50 parlay loser makes absolutely no sense to me and I think that OddsMaker is totally out of line by doing so.

BetWay player submits wager cancellation

SBR receives second wager cancellation complaint from BetWay (SBR rating C) player. The book has yet to respond to SBR inquiries regarding the cancellation of a winning wager the day after the event. However, the book has added a rule stating " reserves the right to refuse the whole or part of any bet and to make ambiguous bets void . No bets will unreasonably be declared void". SBR's betting rules monitor recorded the addition of the ambiguous rule during a scan on February 21st.

BetBeyond enters the SBR Rating Guide with an F rating

BetBeyond is part of the EZ Sports Group. The most recent EZ Sports complaint came from a player with sister book Vegas-Sportsbetting (SBR rating F) last week. The player won almost $5,000 on a Giants Super Bowl futures wager. Shortly after requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past.

Bet29 sportsbook (not rated) slow-pay

Bet29 (not rated) slow-pay
A Bet29 player has waited since November for 5000 euros and has requested another 10000 in December, January and February for a total of 35000 euros. The book initially blamed a surge in user credit card fraud for their inability to pay. The book has since failed to meet new self-set deadlines and answer the player's emails in January and February.


Betway (SBR rating C) cancels player's winning wager 18 hours after the event is completed. Betway claims its traders reviewed the wager, as it reserves the right to do, and chose not to accept the bet, but "because of some technical error" the stake was not refunded until after the event. The player argues that regardless of the book's intentions, failue to notify him that the bet was not pending as shown cost him a winning bet that he would have placed at a different bookmaker. SBR has asked BetWay to review this claim again. | Betway complaint

SBR scam alert saves AtlantisBets (SBR rating F) victim $5,000

SBR scam alert saves AtlantisBets (SBR rating F) victim $5,000
The player had an Atlantis account with $5,000 already deposited but was able to stop a Western Union payment on an additional $5,000. The bettor was instructed by the "pro handicappers" who also work with the scam book, to send the funds. This player is now unable to reach the scam-cappers or book management and fears that the book will zero out his account, as reported by the previous victim.

EZ Sports Group's Vegas-Sportsbetting (SBR rating F) hitting another player with Futures bet scam?

This group attracts victims with a professional looking webpage and enticing odds. Offering extremely generous payoffs on future bets and then voiding the winning wager due to a "bad line" is one of the EZ Sports book’s biggest cons. This allows the book to take a healthy amount of wagers during an entire season, while having no intention of paying out. The book is able to take in large amounts of cash, eventually upsetting only a small percentage of those bettors, most never realizing they were swindled. Past victims include those who took the Detroit Pistons and the Los Angeles Lakers to win the championship.
Player: I didn't realise that Vegas-sportsbetting was a scam book part of the EZ group until just now when I checked your site. I did so because I had backed the NY Giants there and requested a $4575 withdrawal last week. I had no problems loggin in then, I requested the withdrawal (to Neteller) and waited. I didn't see anytihng happen from my Neteller end so I tried to log in now to vegas-sportsbetting and I cannot get in. They have obviously blocked my account. I have tried and tried to log in and it wont work. What kind of recourse do I have now?

Zwinner enters the SBR rating guide at F

Zwinner is the latest fly-by-night gaming site from Interactive Gaming Systems to be rated by SBR and should be avoided. IGS is known for selling their turnkey start-up sites to small investors who hope to get rich overnight. When the sportsbook fails to make money and attract players, the disgruntled owner may refuse to further fund his investment. IGS client support then tells the player they only operate the site for an owner who refuses to pay. The company is better known to players by its customer service name, PlayerCenter. IGS is sometimes confused with Futurebet's new label, IGaming Software.

BetAndGame (not rated) transfers player accounts and balances over to (not rated)

BetAndGame (not rated) transfers player accounts and balances over to (not rated) SBR will update with feedback on the account migration process as well as any newly added account restrictions.

B&G 2/15/08 statement: Following 3-weeks of negotiation with JAXX UK Ltd., part of the FLUXX Group, B&G International PLC are pleased to inform customers that we have agreed to a transfer of the data and customer accounts to JAXX
JAXX will be honouring all the account balances and open bets of existing, non-suspended, customers. Further information will be sent directly to each former customer by email. Any customer who does not receive a series of detailed communications within the next 7-days should email In the meantime, please do not register with JAXX.
BetandGame Team
Friday 15th February 2008

BetAndGame (not rated) sportsbook website off-line.

BetAndGame (not rated) sportsbook website off-line. Users report emailing and calling to find customer service not answering. The website currently appears to be a place holder for a new BetAndGame Sportsbook website. SBR will continue to pursue contact with the sportsbook.

Europlay players complain of year old slow-pays

Europlay (SBR rating D-) players complain of no-pays dating back to summer 2007

SBRForum Poster: ...I joined and deposited €400. I placed a series of bets for the "sure bet" and Europlay refused my bet, as a result I lost a lot of my money. I then did some research and found this site and the sportsbook review section which showed Europlay to be a D-. I have tried repeatedly to withdraw my money, they haven't responded to my e-mails and I cannot contact them by phone. Player Discussion

Scam Alert: No-pay book AtlantisBets (SBR rating F) involved in scam to defraud players.

Scam Alert: No-pay book AtlantisBets (SBR rating F) involved in scam to defraud players. Pay-service “Handicappers” offers player selections in exchange for a percentage of winnings. Players are promised that if the plays lose, the lost money will be reimbursed. After the player loses money with his bookie, the player is asked to deposit money at AtlantisBets where it will be matched with the handicappers’ “promotional money." AtlantisBets and the touts threatened the player after SBR began the investigation. His balance at AtlantisBets was zeroed out, and withdrawals refused. The sportsbook initially told SBR the funds were removed from the account for a payout. It is common for scam books and touts to work together to bring money in, especially via the anonymous transfer method, Western Union.

Six new Internet1x2 (SBR rating D+) payout complaints reach SBR in February

Six new Internet1x2 (SBR rating D+) payout complaints reach SBR in February. The new leaf sportsbook has had few lingering complaints in the past year and a half. SBR will monitor the surge in payout complaints which total over $6,000.
Player: I,ve had an account with this bookmaker for a couple of years,they have always paid me and answered my emails.I ve had a withdrawal for $800 to my neteller account pending since mid december,after noticing on your site someone else having problems with his withdrawal I decided to withdraw the balance of my account by bankwire transfer,both withdrawals are still pending.They did reply after a time to my first email,but no reply to the subsequent emails.Can you please help me in getting my funds.

SCAM Alert: 8888Sports enters SBR Rating Guide with F rating under 4sportspicks Group

SCAM Alert: 8888Sports enters SBR Rating Guide with F rating under 4sportspicks Group
This warning comes two months after sister sportsbook site SportsPlayingWorld (SBR rating F) informed users it would be keeping all account balances. 8888Sports players who question the book's management will be told that the operation is "only a call center that provides service to sportsbooks."

BetemBig enters SBR rating guide

BetEmBig (SBR rating D-) is the latest sportsbook to enter the SBR rating guide as part of the Futurebet scam operation. 


Bet-1 is a new book from owners of BetCasinoSport (SBR rating F) which closed with player account balances early last month. The scambook began offering huge 40% sign-up bonuses in December while slow-paying current players. Bet-1 is trying to attract victims with -105 reduced juice. Now that the scam has been identified it is likely Bet-1 will fold and create a new fly-by-night site to pursue player deposits.

AmericanFootballBetting & LasVegasBetsonline enter rating guide

AmericanFootballBetting & LasVegasBetsonline enter the SBR Rating Guide with an F rating. The books are  new listings for no-pay scam group, EZ Sports. The group includes stiff sportsbooks, BetonSportsOnline (SBR rating F) and EZSportsbetting (SBR rating F).

BetChance player receives €2480 payout

BetChance (SBR rating F) player confirms 2480 EUR paid.  This marks the largest payout reported of a total amount just above $4000USD since the book first stopped processing payouts in September. Delinquent withdrawal requests remain over $100,000.

Scam book owner opens racebook website

Scam book owner of Apex Sportsbook (SBR rating F-) opens new racebook website, Bet33Racebook. Bet33Racebook markets the racing arm of Bet33 (SBR rating F). The company also launched a new casino called FruitInLoot Casino. All sites in the Apex/Bet33 family that are financed with stolen Apex player funds, are on SBR's blacklist.