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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

InstantActionSports (SBR rating C) sportsbook confiscates earned bonus, winnings

05.29.2008
InstantActionSports (SBR rating C) confiscates winnings, earned bonuses
The sportsbook sent an email to two account holders stating that they will not honor a "50% moneybookers bonus and winnings from the bonus due to sharp play" after the bettors won wagers and already completed their rollover wagering requirements. SBR has contacted sportsbook management stating that retroactively voiding wagers and deducting bonuses after the requirements have been met is considered theft. SBR has asked IAS to reconsider this decision and employ better risk management and more appropriate bonus terms. SBR advises sportsbooks to identify undesireable play as soon as possible and prorate the bonus before parting ways with the customer. The players have pointed out that they would have placed the wagers at a different sportsbook with deposited funds had IAS declined to service them. A final decision from InstantAction is expected tomorrow.

Hosting service EagleDP shuts down new sportsbook, NoJuice99

05.28.2008
Hosting service EagleDP shuts down new sportsbook, NoJuice99
Eagle tells SBR they "were not comfortable with what  NoJuice99's owner was trying to do" and will not be working with him further. The sportsbook had a gimmick model, offering a bonus on vig-free wagers to forum players, with no chance of success. The sportsbook website was launched in May. No deposits were known to be accepted before the site was taken down.

Enterbet (SBR rating D) slow-pays player already on payment plan

05.27.2008
Enterbet (SBR rating D) slow-paying player already on payment plan
Two Enterbet winning players are currently being forced to accept installment plans. Management originally told SBR this account would be paid in full. Payment plans for GoTo Entertainment Group account holders who are considered to be "sharp" have taken over a year in previous cases.

Player: Here is the scoop- I have now received 3 Western Unions for $250 each.They still owe me around $1900 or so.When last you talked to Barry he apparently told you he would take care of the remained and that was a month and a half ago.  My original request date was in late February or early March.  I emailed Barry last week and have not yet heard the latest

New sportsbook NoJuice99 enters the rating guide at D-.

05.26.2008
New sportsbook NoJuice99 enters the SBR rating guide at D-. NoJuice99.com is a turnkey sportsbook site hosted by Eagle Data Processing in Costa Rica. The site was opened earlier this month and is promoting vig-free betting and a 20% bonus. SBR expects EagleDP to either close the sportsbook or prohibit it from taking deposit business. Players should steer clear of these too-good-to-be-true offers. Often these incentives come with requests for Western Union deposits or other off-site deposit options that allow anyone with a sportsbook the ability to collect nonrefundable cash deposits. Once the cash is collected the site owner can abandon the scam with a profit.

DimeLineSports (SBR rating D) currently off-line; informs players it is changing platforms

05.25.2008
DimeLineSports (SBR rating D) currently off-line; informs players it is changing platforms
Some licensees of scam operation, Futurebet, have been planning to leave the hosting and service center for over six months. Futurebet had confiscated all sportsbook profits it collected through processing player deposits and refused to pay winners. This left their turnkey sportsbooks holding the debt to players while receiving almost no revenue for recent months. Some books have paid players with other funds, some have closed without paying, and some have relocated to new service providers. The labels were also out the investment money they had spent on marketing to new players. Dimeline Sports is one of the brands that planned to migrate to this new label. SBR expects to speak to the new operation's management tomorrow for updates on when player accounts will be accessible and what other labels may be involved.

Bookmaker AscotSports Closing?

05.24.2008
Isle of Man sportsbook, AscotSports (not rated), appears to be closing its doors. Earlier this month the sportsbook posted a message that the site was closed due to "system maintenance and enhancements" but has since added a message asking players to withdraw their funds by May 31st. The Malaysian Insider has reported that the book's owner, Vincent Tan Chee Yioun, has decided to close Ascot. Some Ascot players found the bookmaker after a bonus offer to Pointbet (SBR rating F) victims was publicized. Players are hopeful that Ascot will close in good standing unlike Pointbet but are nervous because recent withdrawal requests have not been addressed. Some players report delays of two weeks. One casino winner with a balance of 18625 euro says he has been locked out of his account since May 5th. Ascot management had contacted SBR in April about a beginning the rating evaluation process but has not yet responded to player inquiries from earlier this week. Users should request their funds immediately.

Email Response Test Results Posted

05.23.2008
Email Response Test Results Posted
NBA playoff bettor Dennis Quinn had five sign-up questions for 16 sportsbooks. Response time ranged from 15 minutes to over 12 days from Racebook.com (SBR rating D+). Intertops (SBR rating B+) came in first place with a test score of 'A', a significant improvement from its last email test seven months earlier. Six sportsbooks failed to respond to Mr. Quinn. | See complete e-mail test results here.
 
Note: Sportsbooks are welcome to contact SBR for more email details and the opportunity to add their own comments to the results page.

SBR Charity Bash in Las Vegas August 22nd

05.22.2008
SBR Charity Bash in Las Vegas August 22nd!
SBRforum posters are invited to The SBR Bash to be held August 22 - 24 at the Golden Nugget in Las Vegas. The two day affair will offer a golf and poker tournament, contest, raffles and banquet. Hotel rooms will be free to SBRforum posters with at least 100 posts. The event will benefit the St. Judes Children's Hospital. | View details and register here!

Bet911 (SBR rating D) player waiting for $1,750 since January

05.21.2008
Bet911 (SBR rating D) player waiting for $1,750 since January
In January of 2008 Bet911 agreed to pay a player $1,750 that was confiscated in June of 2007. Both the player and SBR have contacted Bet911 management about the promised payout since. 911 initially blamed the delay on miscommunication regarding which payout method would be used. Recent inquiries have not been returned.

SBR report January 12, 2008: Bet911 management has agreed to pay a player $1,750 originally withheld because the account was one of two that wagered from the same location. The player argued that Bet911 was alerted ahead of time through email that his friend worked with him and was given a referral bonus. The $1,750 is the amount the player won and does not include the bonus which was cancelled. bet911 states they are under new management and is willing to address all complaints previously submitted to SBR.

BetCascade Scam continues over one year later

05.20.2008
BetCascade (SBR rating F) Scam continues over one year later
The most recent scam report comes from a player who deposited in April and says he was promised a payout of over $4,000. Like other players who have been waiting since April of 2007, he was told his payout "would arrive soon." Cascade's excuse for taking deposits while unable to pay owed players from the previous year was "new investors" were responsible for new marketing and deposits and the old Cascade would save money from bookmaking services to pay on delinquent account balances. Cascade has paid just over $22,000 to SBR readers since it initially stopped processnig payout requests. The total the book has since taken in deposits is unknown.

05.19.2008
BetRuss (SBR rating C-) accounts acquired by DPT Sports Group
BetRuss.com now redirects to LooseLines (SBR rating B-). Looselines is a part of the group of sites that include better known B rated books ABCislands and Jazz Sports. BetRuss management tells SBR that the decision  to move under Looselines was made because the BetRuss brand and its marketing team was "fighting an uphill battle" due to the stigma of the Absolute Poker controversy. BetRuss was founded by a former Absolute Poker manager. Looselines will be financially backed by DPT Sports but operate independently with its own lines and management. Looselines will move from the -108 lineset that was offered until today to BetRuss standard -110 vig. Bettors who were using Looselines prior to today will be able to use the -108 lineset by accessing their accounts through ABCislands. LooseLines, which will fo

05.18.2008

BetJoint (SBR rating C-) applies bonus rule to parlay winnings; costs player $3,051
The player made two winning 3-team parlays wagering $250 and $150 in free-play bonus money to win a total of $5,359. The last leg of both parlays were on the San Diego Padres +1.5 run line. The player also made a regular moneyline bet on the Padres as well as a wager on the opposing team using his deposited funds. The next day the user account was debited $3,051 and his parlays were recalculated as 2-teamers with the third leg removed. BetJoint cited the rule below:

JustForBettors, ClicknGamble & BetCasinoAndSports downgraded from D- to F.

05.16.2008
JustForBettors, ClicknGamble & BetCasinoAndSports downgraded from D- to F. The sportsbooks, along with Ultimate-Odds (SBR rating F), make up the last four Capilleira sportsbooks that remain online. Ultimate-Odds and BetCasinoAndSports are expected to close to the public in the near future. Recent history suggests that if these books do close it is likely large balance holders will not receive their money.

Capilleira Group sportsbooks reach SCAM status

05.15.2008
Capilleira Group sportsbooks reach SCAM status
Operation management initially told SBR that they were not responsible for its anonymous licensees. After the closure of the first no-pay book, DragonWager, Capilleira management told SBR it would require its licensees to keep deposits on hand so not to facilitate theft. Capilleira management also told SBR that it would stand for all player balances at two of its brands, WagerDaily and Ultimate-Odds. In March a WagerDaily player reported that he was owed $23,364 and the sportsbook was off-line. The player was able to log in to his account through Ultimate-Odds where his balance was still showing as available. Capilleira management initially told the player that it would pay him in installments and take responsibility for the "book owner's" debt.

Capilleira: I will pay you 10% of the balance starting April 1st and it will be sent by bank wire and this will be adhered to strictly.

Capilleira's owner failed to pay as promised and has avoided the client. WagerDaily reached a peak rating of C- before the first complaint from BetCSL was received. Capilleira-hosted books such as BetCSL, DragonWager and BigJuicyOdds have stiffed players thousands.

Logans enters the SBR rating guide at D-.

05.14.2008
Logans enters the SBR rating guide at D-. Logans is the second Sportsbook.com-hosted sportsbook to enter the SBR rating guide this week. Logans is advertising the same $10 free bet promotion that other Sportsbook.com serviced books are offering. As is the case with other brands, it does not mention that the use of the promotion is prohibited when it has been accepted at other seemingly independent sportsbook.com licensees. The group has labeled the used of multiple bonuses at their different books as abuse and confiscated player funds from winning accounts.

Ebets enters the SBR rating guide at D-.

05.13.2008
Ebets enters the SBR rating guide at D-. Ebets is a Costa Rica-based sportsbook that uses the Sportsbook.com (SBR rating D-) hosting and service center. Ebets is currently calling players from customer lists to offer 25% bonuses. Bettors are advised to steer clear of the Sportsbook.com group which has scammed many players over the past year.

05.12.2008

Sportsbooks to survive lethal Futurebet partnership? DimeLine Sportsbook offers updates on customer service and payout complaints while lifeless sportsbook, USDbet, claims it is under new management and players will see it pay again.

USDbet (SBR rating F) has failed to respond to players and SportsBook Review since informing SBR it was victimized by Futurebet in October of last year and did not have player funds. The sportsbook's management suggests there is reason for players to be optimistic.

Slow-paid Enterbet (SBR rating D) player receives $250; put on payment plan

05.11.2008
Slow-paid Enterbet (SBR rating D) player receives $250; put on payment plan
The player tells SBR he was asked not to disclose the terms of the payment plan but states he is finally receiving favorable results and expects to paid in full by the beginning of the NFL season. Enterbet management has not responded directly to SBR's inquiry regarding this player. The account holder told SBR he was originally told that payouts were stalled because he was a "sharp player" and Enterbet was a book that aimed to service recreational bettors. The user is owed over $5,000.
Player: The gentleman Palbo, is telling me that I had been label a wise guy player. And because of that, I will be slow paid. He tells me that I will not see another payout before the start of next NFL season. Along with that, he has reduce my online wagers from as much as $2k, to $50.

10Bet (SBR C) unwilling to compensate player for canceled wagers

05.09.2008
10Bet (SBR C) unwilling to compensate player for canceled wagers
10Bet management states that because the player's wagers were canceled before the game, and he had time to rebet them, the decision is within the rights of the book's terms of service. 10Bet believes the player was working with other books to manipulate the market for the low volume soccer league. 10Bet concedes that the matter was not due to a "typing mistake." 10Bet has been lowered from B- to C after the second complaint of canceling pending wagers on odds that were not "obvious or gross errors." SBR suggested 10Bet pay the player for equity lost on the canceled wagers compared with less advantageous odds available when his wagers were canceled. 10Bet will remain under review. | Forum discussion

Sportsbook.com (SBR rating D-) yet to correct April 13th misgraded wagers

05.08.2008
Sportsbook.com (SBR rating D-) yet to correct April 13th misgraded wagers
Players with losing wagers on Herzeliya vs. Beitar Jerusalem may contact SBR for help requesting a manual sportsbook account credit. The match was called before completion due to crowd violence. Sportsbook.com's rules state the match must be completed for the player to have action. SBR has already assisted one player correct his account however, the sportsbook has not applied credits to all deserving account holders. It is common for the Sportsbook.com Group to credit only the players who complain. Two players from Sportsbetting.com (SBR rating C-), which outsources its wagering and odds management to Sportsbook.com, are awaiting credits.

BetUS (SBR rating D+) informs player of $18,300 confiscation

05.07.2008
BetUS (SBR rating D+) informs player of $18,300 confiscation
The bettor made his first deposit of $1,000 in April which he lost. BetUs contacted him to give him a $100 bonus which he also lost. The player made a second deposit of $1,000 on April 18th. He then made winning parlay wagers that brought his account to $18,300. He was told by management that the BetUs credit card processor has informed them of a chargeback dispute with poker site, Ultimatebet, that it also services. The player claims BetUs told him in order to get a payout he would have to settle the dispute with Ultimatebet. The player sent Ultimatebet $2,000 which cleared the credit card dispute and reopened the account in good standing. After resolving the issue with Ultimatebet, BetUS told the player they are keeping his winnings.
 
Player: On 4/10 i made a deposit of 1000, on 4/18 i made a deposit of 1000. I made a 5 team parlay on 4/18 - mets,nationals,brewers, cardinals -1 1/2, and indians that paid off around 13k...on the same day i made a 2 team parlay, indians -1 1/2 and whitesox -1 1/2 that paid off around 3k...(a few smaller bets also but not significant) the next day i went to withdraw and they froze my account...when they unfroze it for an hour a week later when i cleared up everything i made a few bets and won another 1600 mostly on the laker-nuggets game 3...On April 29th I spoke to Dan and he told me he is "confiscating my account", "we dont want your business" and he will reverse the 2 charges that i made BETUS

LazerWager (SBR rating F) tells SBR that withdrawals have been processed

05.07.2008
LazerWager (SBR rating F) tells SBR that withdrawals have been processed
LazerWager: Hi Bill, As of today (Wednesday, May 7), every depositing player that had pending payouts has had their check processed and sent out up to $3,000 per customer. In fact, most of the customers have already received their payouts. Also, every player that is owed more than $3,000 will continue to be paid without delay.
To answer your question, I haven’t heard of any customers that haven’t been taken care of yet. If there are specific players that you know of that did not receive a payout or tracking number, then I would be more than happy to help them personally.

Players that have not already officially requested a payout are advised to do so immediately. Players who already have a pending payout are asked to contact SBR a week from today to report withdrawal status. SBR will continue to update and monitor payment status.

05.06.2008
The player has followed the line closely and believes the book cancels wagers when the line has moved in the player's favor. Competing bookmakers have stated that the price was in range of the betting market and that their line was similar at the time of the wager. 10Bet has not responded to the player's request to discuss the matter.

Enterbet (SBR rating D) player reports payout stalled by accounting department

05.05.2008
Enterbet (SBR rating D) player reports payouts stalled by accounting department
This is the second player to report being strung along in just over a month. The account holder who filed a complaint in April was paid in full shortly after SBR's report.
 
Player: I am asking your help with a very slow paying sportsbook, enterbet.com. I have a current balance of $5610, of which I have been trying to cash out since last year NBA season. I have received only two payments this year, amounting to only $500. The problem is, I have been trying to cash out all my funds.
The gentleman Palbo, is telling me that I had been label a wise guy player. And because of that, I will be slow paid. He tells me that I will not see another payout before the start of next NFL season. Along with that, he has reduce my online wagers from as much as $2k, to $50.
I've been very patient with Enterbet. But after reading your article dated 04-03-2008, about how you help a member get paid $2000, after waiting since March 2008, I'm asking if you will please help me get paid.