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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

PitBossPlayer, second F rated Futurebet book to enter the rating guide this week.

04.19.2008
PitBossPlayer, second F rated Futurebet sportsbook to enter the rating guide this week. The new rating guide entry is the result of a player reading the warning for BetBig247 (SBR rating F), matching the customer service phone number, and inquiring with SBR. Players are urged to steer clear of any book they believe may be affiliated with Futurebet. One of the group's phone  numbers often used is 800-809-9460. Email may use the domain @PlayerSupport.com.

SCAM Alert: BetBig247 enters the SBR Rating Guide at

04.17.2008
SCAM Alert: BetBig247 enters the SBR Rating Guide at F. BetBig247 is a new sportsbook from Futurebet, now calling itself IGaming Software. Futurebet is servicing multiple no-pay sportsbooks like SportsbookUSA (SBR rating F) and MonkeyBet (SBR rating F). MonkeyBet, which remains online as a deposit-only sportsbook website, is marketing 100% bonuses. The Futurebet Group is currently the largest sportsbook scam online. 

No-Pay book, LazerWager (SBR rating F) continues to advertise while stalling owed players

04.16.2008
No-Pay book, LazerWager (SBR rating F) continues to advertise while stalling owed players
LazerWager management told SBR during our office visit in February that the book was waiting for a refund from its credit card processor and if it was not apparent that the funds would be returned, ownership would provide money needed to pay users. LazerWager then told SBR that payment should be expected in early April. Over the last month the book has maintained that the funds are being transferred. During this time LW continued to advertise to players it cannot pay. It has become clear the book hopes to market its way out of this debt and stay out of its own pockets. LazerWager should be considered a scam company currently funded by player deposits. LazerWager staff has told SBR that the book is owned by GPS Global SA, also known as Evolution Sports Data Processing (evodp.com). | SBRforum Discussion

Online scam Atlantisbets (SBR rating F-) disappears

04.15.2008
Online scam book Atlantisbets (SBR rating F-) disappears. The sports tout and sportsbook scam combination conned players into depositing at least $40,000 before closing with account balances. It is likely the thieves will close affiliated website DunHillCasino and has already started building new "sportsbooks" to target new victims.

Player vs. GamblersPalace (SBR rating C)

04.14.2008
Player vs. GamblersPalace (SBR rating C)
A GamblersPalace user is told that because he has requested a withdrawal he was ineligible for, due to rollover restrictions, he must redo his seven-time rollover (play-through of deposit + bonus) from the beginning. GamblersPalace does not list any rules about restarting the wagering requirement in its bonus terms. SBR does not have any other complaints filed against Gamblers Palace which was upgraded twice in 2007.
Update 4/20/08 GamblersPalace agrees to payout player without further restrictions

04.13.2008

 

SCAM ALERT: New DunHillCasino (SBR rating F-) victim owed $15,000The player reports depositing through Western Union to Nicaragua and Costa Rica, and again through credit card before going on a five-figure winning streak. The player states that his calls are routed to a Costa Rican cell phone and management is not available. DunHill is a is a spin-off of scam operation AtlantisBets (SBR rating F-).

Player: The other fact that i found intresting is that you have a lot of noise on the background like cars, and buses looks like it is that we are calling to a cellphone. and a lot of spanish environment and the guy who answers the phone have very very very BAD English and he think that we belive that "Mike, Charlie, etc.." are in meetings all the time.

 

SBR to report on status of slow-pay complaints

04.12.2008
DimeLine Sports (SBR rating D) player tells SBR he is waiting for checks requested in November and January of this year and states that the book has failed to return his emails. A second player complains that he has waited for five weeks for a withdrawal. SBR to report on status of slow-pay complaints.
 

Player
: First they tell me to roll over one more time which I did - then they say that I haven't re-submitted the withdrawal request so I did that - then they tell me that the check is in the post... 5 weeks later it hasn't arrived yet and they just ignore all my emails.

Bet1128 (SBR rating C-) Chilean League dispute update

04.10.2008
Bet1128 (SBR rating C-) Chilean League wager dispute update: Bet1128 credited players for winning wagers that were initially canceled. SBR has asked Bet1128 to review previous complaints of unjustly canceled wagers.

Bet1128 (SBR rating C-) voiding wagers after lines change in player's favor

04.08.2008
Bet1128 (SBR rating C-) voids wagers after lines change in players' favor
SBR received five complaints from Bet1128 players who had valid bets canceled in 2007. Bet1128 has claimed that linesmakers made "an obvious error" when they fail to move the line with the betting market.

Player on 3/13/08: Yesterday I was treated unfairly by bet1128 (bet1128.com - former Paradisebet). They voided my bets on Chilean League match Palestino vs Huachipato claiming there was a mistake in the odds. This however clearly was not the case. True that at the time I placed these bets their odd for away team was above market average. Their were among the last to keep it that high. But this was caused by general line movement on this game yesterday morning and surely not by oddsmaker's mistake. I placed two bets around 06:30 GMT and they voided them almost three hours later when these bets were indeed in quite a contrast with market average odd. I intervened by sending an e-mail and on live chat service but to no avail. I am not expecting you to waste your time to take up this case with them as I am fully aware they have a history of such practices and the chance to reverse the decision (one bet would be won) is minimal. My main point is that a wider public read this and know what they can expect from this sportsbook.

Player 2:

BetChance pays two players €6,000

04.07.2008
BetChance (SBR rating D-) pays two more players a total of €6000. The Malta-based sportsbook has been upgraded to D- due to possibility of payment. Users also report faster line movement keeping the book in line with the market's betting odds. A player from closed sportsbook, Playbanks (SBR rating F) which is also located in Malta, reports receiving funds. Lotteries and Gaming Authority of Malta made the payment on behalf of PB International.

Internet1x2 (SBR rating D+) resolves February slow-pay issues; new complaints filed in March

04.07.2008
Internet1x2 (SBR rating D+) resolves reported slow-pay issues but new complaints received in March
Players complain that the bookmaker seldom replies to emails and when it does, it serves canned check-is-in-the-mail responses. Slow-paid players are urged to contact SBR so we may continue to monitor Internet1x2 withdrawal delays.

Player: I have requested a withdrawal Neteller is 5000 USD, 2007/12/16 and a second withdrawal is 3500 USD at 2008/3/11, The total I requested is 8500 USD. Both withdrawals are still pending. Write to them not long reply, later said:
"We are sorry for the delay. Your details were forward to our account department and your payout will proccess soon."(at 2/11/2008)
another..
"Your details were allready forward to our account department. Your payout will proccess soon, we will update you."(at 3/11/2008) Can you please help me in getting my funds?

BookYourBet (SBR rating F) player requesting payouts for one month

04.06.2008
BookYourBet (SBR rating F) player requesting payment for one month
BookYourBet is the last Atlantic West Gaming sportsbook online. Players who had a balance with sister books that have disappeared will likely find their balance by logging in. All AWG books were connected to the same database. This player found his $5,000 previously held with AWG's DublinDownSports. BookYourBet, today downgraded to F, has not answered phones or emails.

New brand from Futurebet operation, BetEmBig (SBR rating F) traps new victim

04.05.2008

New brand from Futurebet operation, BetEmBig (SBR rating F) traps victim
Player: I've recently found out that betembig is associated with futurebet and i noticed that the customer service is almost identical with some of the other futurebet sites that have had major payout problems. I requested a thousand dollar payout (by the way the customer service is suspiciously nice)and one customer service guy told me they are having problems with their accounts department while another told me that it could take a few months to process my withdrawl. I have a strange feeling that I have been scammed here, because these guys have a bad reputation to say the least.
 
All new Futurebet brands will enter the rating guide with an F rating. Turnkey sportsbook owners who are working outside of the Futurebet scam to make payment arrangements with players should contact SBR.

New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000

04.05.2008
New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the Sportsbook.com Group (Jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the Sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that Sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.

Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.

Enterbet (SBR rating D) slow-pays player $2,000.

04.03.2008
Enterbet (SBR rating D) slow-pays player $2,000. The bettor has been waiting since March 4th for his funds. Despite repeatedly being told he would be paid for each of the last four weeks, the funds have not been debited from his account balance. This is Enterbet's first withdrawal complaint since August of last year.

Update: Player receives full payment

Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager

04.02.2008
Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager
A Hollywood player accidently placed a wager on the wrong team. He asked customer service if he could cancel the wager, was told that it was not possible, and was advised to wager on the other side of the match to eliminate the risk and "only lose the juice." The player waited until minutes before the game's start time and made a would-be losing wager on the other team. Hollywood canceled the winning wager during the game. Despite wagering logs showing the book did unjustly cancel the bet after start time it denied the player's request to review the phone logs confirming the bet would stand. Hollywood initially told the player it would investigate the matter in February but is no longer responding. SBR has added the claim to the list of pending issues filed by the Sportsbook.com Group's players. Hollywood was acquired by Sportsbook.com in May of 2006.

Sportsbook.com's SportFanatik (SBR rating D-) player accepts $10 free-bet bonuses; book confiscates $820

04.01.2008
SportFanatik (SBR rating D-) player accepts $10 free-bets; book confiscates $820
Sportfanatik shares the same ownership and management as Sportsbook.com (SBR rating D-). The Sportsbook.com Group regularly refers to these $10 free-bet offers as a reason the bettor is not entitled to his/her balance, claiming the user violated the bonus rules or "the spirit of the promotion." The scam is always used on winning players who are often debited for more than they have received in bonuses over the life of the account. Even long-time Sportsbook.com account holders should use caution. The book has proven it will attempt to increase profit margins by stealing funds from players with positive balances who are no longer perceived to be profitbale. Other recent scams include voiding winnings on parlays and stealing five and six figure balances from winners who used different sportsbooks within the Sportsbook.com family.

Player: I have a problem with sportfanatik in that my account has been disabled ,there was a small balance of $20 and a pending bet of 800/1000 San Antonio for NBA champs ,reason being they are accusing me of playing both sides in the weekly free $10 bet . I have an acc with Hollywood as well but I didn’t realise they were connected , I thought it strange that they would offer the same proposition but I did take the free bets most weeks ,as I had no opinion of the propositions I mainly ticked the boxes at random and obviously at times they would differ . For at least a year I have only been taking the free bet with sportfanatik  and one is only allowed 1 free bet per week so it is strange that this complaint should surface now . I fail to understand how they can adopt such stringent measures and if they are legally entitled to cancel my bet and confiscate my funds. Hoping that you can assist in this matter

Willie Bee previews the 2008 mlb Baseball Season

03.30.2008
SBRforum's baseball analyst, Willie Bee previews the 2008 MLB Baseball Season
Read about team offenses, pitching and key players as well as Willie's opinion on how teams stack up against the bookmaker’s season win total line. Willie Bee took a look at each club's chances going into the mlb season. Today's preview: Seattle Mariners, Anxious in Seatle

BetOnline battling website attack

03.29.2008
BetOnline (SBR rating A-) also battling website attack. Management tells SBR they are working diligently to resolve the matter and expect to have a solution in place shortly. Players may call 1-800-841-9751 for customer service, or 1-888-238-5808 for wagering or use the BetOnline LiveChat.
 
Player will likely find other sportsbooks are fighting attacks from extortionists this weekend. The Denial of Service attacks are caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. Bettors can find a list of all LiveChat links here as well as all sportsbook phone numbers here.

Scam alert on DunHillCasino

03.29.2008
SCAM ALERT: SBR investigating new sportsbook, DunHillCasino. Sources suggest the book is owned by scam operation AtlantisBets (SBR rating F).

Bookmaker BetWay (SBR rating C) cancels winning wager 90 minutes after match

03.26.2008
BetWay (SBR rating C) cancels winning wager 90 minutes after match
Player
: The match ended 2-1, so my bet was won. A few minutes after the match had ended, I had a look at may account history and the bet was still declared as "pending".
Tonight I had another look at my account and now the bet was declared "void". At 19.15 h (about 90 minutes after the finale whistle!!) betway had decided to void my bet and refund my stake without any winnings. This was without any obvious reason, there were definitely no problems with this match (no fixed game etc.) and betway´s odd was similiar to the odds of other bookmakers. I wrote an email to betway and asked them about this and they told me (unfortunately in German) that there was an "unexpected problem" with this bet and so they had to cancel it: | The complaint mirrors one reported in February discussed here: Player vs. BetWay