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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

New SBR Contest Software Coming Soon: Testers Needed

08.02.2009


August's MLB Pick 3 Contest will be on the new  SBR Contest platform, which is currently being tested by SBRforum posters. Players interested in taking part in the MLB Pick 3 will be asked to offer feedback and report on performance. The contest will have a $250 prize pool and begin at 11:00am ET and run through the month of August.

BetGoTo enters the SBR Rating guide at D-

08.01.2009


BetGoTo.com is part of the slow-paying Costa Rica-based sportsbook group GoToEntertainment. Slow-paid GoTo players report that progress has not been made. Some are hopeful that new NFL bettor deposits will be used to fund their delinquent payout requests. Players are advised to avoid all GoTo brands.

BetOnBet update; sister sportsbook Eurolinx enters SBR rating guide at D-

07.30.2009


On July 21st SBR reported the relationship between OddsMatrix and BetOnBet (SBR rating D-). The COO of OddsMatrix, Jesper Ramskov Jensen, contacted SBR stating that OddsMatrix stands by player balances for sportsbooks listed on OddsMatrix's references page. On July 29th the CEO of OddsMatrix and founder of BetOnBet Stian Hornsletten stated Jesper’s comments were incorrect, stating that BetOnBet is provided only sportsbook software and not a full turnkey solution. OddsMatrix CEO Stian Hornsletten states that they sold BetOnBet in January of 2009 to the Linx Media Group, which currently operates Eurolinx, BetOnBet, and LinxCasino. Players are advised to use extreme caution at any Linx-based sportsbooks or casinos until payment complaints are addressed.

SBR has began discussing the issues with the current General Manager of BetOnBet, and will update this report when we have more information regarding the backlog of payments.

Bet33 Group upgraded from F to D-; debt remains

07.29.2009


Bet33 (SBR rating D-) and sister sportsbooks were upgraded to D- to reflect a lesser risk than the typical F rated sportsbook. SBR has not received any Bet33 nonpayment reports since late 2005 when they were added to the SBR Rating Guide. Bet33 was built with stolen player funds from stiff sportsbook Apex Sportsbook (SBR rating F). SBR has had annual conversations with ownership about paying the five year old debt. The conversations had not resulted in payment. Bet33 players are unlikely to be paid if they win a high five figure sum after a large winning run.

BetOnBet (SBR rating D-) host provider, OddsMatrix reached at 44-797-628-7560

07.28.2009


OddsMatrix has seemingly tried to hide their relationship with BetOnBet following SBR's request for assistance with payout complaints. Players are advised to contact OddsMatrix directly at 44 797 628 7560 for information on their withdrawal. OddsMatrix's Jesper Ramskov Jensen told SBR that they hold player funds:

 

We do not have any stakes in any of the sites where the sports book is offered, nor do we operate our own brand. However, in case of the operators using our license, we hold the players sportsbooks funds in case of any break downs.

 

07.28.2009

LasPalmas (SBR rating D+) players report being owed over $124,000. The slow-pays began in January of 2009. LasPalmas stated they had processor problems in February after multiple payout complaints surfaced. Players were assured things were fine and told they could expect to receive funds at the beginning of March. At the start of March a few players were sent small payments, but large balance holders were left to wait and continued to be fed generic email responses. The Las Palmas Group, which includes eHorse and eHorse-X, is no longer willing to discuss player complaints with SBR. The largest payment LasPalmas has made this year was via book-to-book transfer of $40,000 on 4/15/09 to a player's Bookmaker.com (SBR rating A+) account. Interbook transfers have since been discontinued as LasPalmas payout delays increase. The largest pending payout is more than $34,000 which SBR reported on 6/17/09.

Congratulations to SBR Bash VIP winner, Mr Konck

07.27.2009


SBRforum poster Mr Konck won first place in the SBR Bash '09 Baseball Capping Contest. Mr Konck has won first class airfare, a Limo to the Golden Nugget, and an upgraded suite. Posters Jpowderly and Mr Leisure, 2nd and 3rd place finishers, will also receive upgraded suites at the SBR Bash. Forum posters can still sign up for the SBR Vegas Bash 2009!

Twitter saves player $700 on peer-to-peer wager at Matchbook

07.27.2009


On July 11, 2009, a Matchbook (SBR rating A) player made an offer of $700 at -140 on CB Dolloway who was fighting Tom Lawlor in an undercard non-televised UFC 100 fight. The market price was approximately -240. The player's wager offer was accepted and and he lost his bet to the accepting player. Tom Lawlor won the match. However, the listed start time was 8pm EST nd bloggers were giving the result of the fight as early as 7:41 p.m. There was a Twitter post by popular MMA writer Mike Chiappetta published at 7:51 p.m. giving the outcome of the fight. SBR and the losing player were able to use the official Twitter timestamp as conclusive proof that the fight was over when the bet order was filled. The player's wager was accepted at 7:52 p.m, after the result of the fight was known. Matchbook aided SBR in the investigation, voided the $700 losing trade, and gave the player commission credits for his inconvenience.

RebateWager upgraded from C+ to B-

07.26.2009


RebateWager earned its second upgrade in 2009. The sportsbook continues to seek feedback from players and SBR and has no pending or unresolved complaints. RebateWager first opened its post-up operation under the Blackdog name in 2007. After a rocky introduction by its sales department, management has provided industry references and has been transparent with SBR inquiries. SBRforum poster feedback has also been positive. Players should be aware that SBR still considers RebateWager a relatively new sportsbook and advises online sport bettors use books rated B+ or higher.

More BetOnBet Warning Signs

07.25.2009


Following unanswered inquiries sent to OddsMatrix about their slow-pay turnkey licensee BetOnBet (SBR rating D-), OddsMatrix removed all mention of the sportsbook from its references and deleted all press releases regarding BetOnBet launches and product releases. OddsMatrix first wrote to SBR offering to discuss any matter regarding books "powered by OddsMatrix." Players should aggressively pursue withdrawals from the sportsbook. BetOnBet customer service is currently blaming additional security checks for delays.

OddsMatrix.com:

OddsMatrix Ltd of Vincenti Buildings, Suite 713, 14/19 Strait Street, Valletta is a limited liability company registered in Malta (Registration Number: C44411), a member of the EU since May 2004, that operates under regulation and license from the Lotteries & Gaming Authority of Malta, license no: LGA/CL2/497/2008 issued on 3 February, 2009.

Betonbet enters the SBR rating guide at D

07.21.2009

 SBR first reported on Betonbet payout complaints July 14th. The sportsbook states that their operation is licensed under the Lotteries and Gaming Authorities (LGA) of Malta, however it is actually licensed under OddsMatrix, a turnkey whitelabel platform that  provides software and processing for those without their own resources. OddsMatrix states that is will assist if a licensee user has a problem. SBR has written to OM asking if they guarentee all player funds including winnings.

If you have any complaints on sites operated under our class 2 license in Malta, I am happy to assist you.
We do not have any stakes in any of the sites where the spors book is offered, nor do we operate our own brand. However, in case of the operators using our license, we hold the players sportsbooks funds in case of any break downs.

Betonbet users have submitted over 20 slow-pay complaints this summer. Betonbet management has not communicated with SBR. Betonbet players are advised to take note of the slow-pay problems, and avoid making any further wagers until the processing issues are resolved. Malta has hosted many failed operations as of late. Players who where unaware of the recentl failed LGA-licensed books believe the Matla stamp of approval creates an undeserved sense of

Poker Tourney:

07.20.2009

 SBRforum's $500 Poker Freeroll is scheduled to take place Thursday July 23rd at 9PM EST. Posters must have a minimum of 30 forum posts to be eligible to participate. sign-up!

Shilbet off-line day 11.

07.19.2009

 The sportsbook's players write to SBR daily reporting that their funds were lost when the sportsbook disappeared. Shilbet spent its last two active months cheating players in various ways including altering wagers. SBR is researching the possibility that Shilbet is attempting to open a new sportsbook under a different name.

HighRollerOnlineCasino enters the SBR Rating Guide at F.

07.17.2009

 HighRollerOnlineCasino is the newest site from sportsbook website mass-producer EZ Sports Group. SBR will attempt to identify many new sportsbooks from scam operation EZ Sports prior to football season. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new bookmakers. The EZ Sports network of sportsbooks will heavily advertise bonuses from 25% to 100%.

GotoCasino relying on deposits from football bettors to pay current balance holders?

07.16.2009


GotoCasino (SBR rating D-) continues to stall players who request significant withdrawals. Over the last five years it was common for the sportsbook to put winning players on payment plans. GoToCasino's actions suggest owed bettors may receive funds from deposits from unsuspecting new football bettors.
Player:

I have stopped betting as you asked I have $4070.00  please help Pablo who says he is a manager but I know who owns GotoEntertainment told me I wont get paid till football season. First he told me I wont get paid till March Madness, then Hockey playoffs the Basketball playoffs. Its been over 20 weeks since I requested a payout.  Pablo is a con artist.

07.14.2009


SBR has received multiple reports of slow-payment from unrated Malta-based sportsbook, BetOnBet. The sportsbook states it is licensed under the laws of Curacao, and claims the poker and casino license is supplied by the LGA of Malta. SBR is currently waiting for a manager to discuss the ongoing slow-pay complaints.  If you are a player that is being slow-paid by BetOnBet, please contact SBR by filling out the sportsbook complaint form.

Warning

07.12.2009

 SBR continues to reguarly receive Worldbet (SBR rating F) no-pay complaints.  Since we last reported on Worldbet in October, SBR has received, on average, four complaints per month.  In the past month, the number of complaints has increased.  There has been one confirmed payout out of the last 33 to file compaints. Worldbet no longer replies to SBR and most player withdrawal inquiries.

Player:  Hi I have been trying to get my money from world bet but with no success. I wish i would have checked this site before ive made my deposit there. Im trying to withdraw 300 euros. Is there anything i can do about this??? looks like my money is lost...thank you for advise.
Player: I did a withdrawal in WorldBet, however it was refused and after a months asked me the documents. I sent them and for more than a month I do not receive respond to numerous emails that I have sent.
Player: I have a pending withdrawal of £135, not receiving any emails back from them, the £135 just sat waiting to be confirmed.
Player: I finally went on a winning run for 800 euros and have not receive reply to my request 4 mos before!