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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

GamblersPalance agrees to pay player for confiscated winnings of $117.

02.17.2009

 

GamblersPalace agrees to pay player for confiscated winnings of $117The sportsbook agrees to pay $117, in addition to the $120 in winnings already collected by the player. The book kept a portion of the players winnings, which were not won with the bonus, when he cashed out. GamblersPalace acknowledges that its stated rules need to be changed in order to prohibit the withdrawing of winnings when the player chooses to take a payout before meeting the betting requirements. SBR has suggested different policies for this situation such as not allowing players to withdraw early, and prohibiting the withdrawal of funds actually won by the bonus.

 

Las Palmas Sportsbook Group unable to pay large sports betting winners until March

02.17.2009

Las Palmas Sportsbook Group (Horizon 20) states they are unable to pay large balance holders until the first week of March. LasPalmas (SBR rating C-) blames the delay on frozen funds that are scheduled to be released from the bank on March 2nd. Some players have requested their funds as much as seven weeks ago. Sister sportsbook BetToucan entered the SBR Rating Guide today at C-.

Player vs. GameBookers (SBR rating B-)

02.16.2009
Player vs. GameBookers (SBR rating B-)
Gamebookers lowered a players wagering limits. The player sends a profanity laced email in protest and requests a withdrawal of 851 Euros on 2/9/09. On 2/10/09 the player sends a new obscenity-filled email to the Gamebooker's cashier, calling them thieves and demanding his funds. Later that day the player is informed that his account is closed and funds have been seized per "management's decision." SBR is currently attempting to contact parent company Party Gaming management and will update this report.

Bet911 (SBR rating D-) states it will pay players owed since early 2007 and 2008

02.15.2009

Bet911 (SBR rating D-) states it will pay players, two who were owed since early 2007 and 2008. The sportsbook blames its payout issues on poor investments by its company and states it has recently been able to liquify assets. Bet911 also states it has already paid one player who was attempting to collect his funds through installments. SBR will monitor payouts and adjust Bet911's rating accordingly. Players who are owed are asked to contact SportsbookReview immediately.

GamblersPalace (SBR rating C) confiscates $137 player winnings

02.14.2009
GamblersPalace (SBR rating C) confiscates $117 player winnings
The player requested a withdrawal prior to meeting his bonus rollover. GamblersPalace rules state that if the player takes a payout before meeting the bonus terms and conditions the amount of the bonus will be deducted. GamblersPalace initially agreed to pay the player and reword its rules to reflect a deduction of the bonus and winnings from that bonus. The sportsbook later refused to pay the player.
Note: The player never had the bonus plus funds in play, meaning the bonus was not directly used to earn winnings.

GoToCasino (SBR rating D-) player told sportsbook does not have funds to pay

02.13.2009
GoToCasino (SBR rating D-) player told sportsbook does not have funds to pay
Player: hi, i requested my payout by way of fed ex, i requested $500 from my account and i have been told at least a dozen times by goto that they are waiting on some funds to come in befor they can send me a payout
The player requested his funds one month ago. Players owed above six figures have been told that payouts are "backed up from football season." SBR has added sister sportsbook, LasVegasOffShore to the SBR rating guide at D-.

Baseball analyst Willie Bee grades his 2008 preseason predictions

02.12.2009

Baseball analyst Willie Bee grades his 2008 preseason predictions
Willie Bee: Later this week those four little words baseball fans and bettors love to hear will be uttered: Pitchers and catchers report. Before SBR baseball analyst Willie Bee starts diving into this year's projections for each of the 30 clubs, he's taken a look back at the 2008 season projections and how well, or poorly, they turned out. Reviews of each of the six divisions can be found on the following pages: AL EAST ... NL EAST ... AL CENTRAL ... NL CENTRAL ... AL WEST ... NL WEST

New payout complaint from Enterbet (SBR rating D-)

02.11.2009
New payout complaint from Enterbet (SBR rating D-)
Player:  I request payout since 1/15/2009, But no reply anymore. I send e-mail to the company, the result is same too, like throw to the sea . The live chart staff told me ask their manager directly, But I can't touch still. My account has $7,826.19,
Multiple winners of more than $1,000  from this family of books have reported payout delays or being put on a payment plan. The last report of payment to a slow-paid player was in the second week of January. Calls and emails to Enterbet management have not been answered.

DimeLine Sportsbook (SBR rating C-) agrees to pay all players

02.10.2009
DimeLine Sportsbook (SBR rating C-) agrees to pay all players for canceled Denver Nuggets wager. The book incorrectly applied a rule meant for changes in game date or venue to a Spurs player injury. DLS will remain under review as SBR speaks with management to verify that the sportsbook policy is to never cancel a wager unless there is an obvious human error with a posted line. All players who question a canceled bet are encouraged to write to Help@SportsbookReview.com.
Update 2/11/2009 6:18:18 PM
Dimeline Sportsbook confirms it will not cancel any wagers due to player injury on team sports or valid odds changes. Management also tells SBR it will clarify the vague rule that lead to the error by its staff. The rule should apply to the time and place of the event.

DimeLine Sportsbook (SBR rating C-) cancels bet "because of injury"

02.08.2009

DimeLine Sportsbook (SBR rating C-) cancels bet "because of injury"
On February 3rd DimeLine Sportsbook canceled a wager on the Denver Nuggets -6 versus the San Antonio Spurs because of an injury report that caused the line to change. The spread jumped across all sportsbooks to as high as  -13. Dimeline customer service cited an error as reason for canceling the bet. The player rightfully argues that his bet was canceled unfairly. The bet was not void because it was placed on an erroneous line but because he had a good position on a play before information was known that would change the odds across the betting market. SBR to contact DLS management. | Forum discussion

BetEd Sportsbook refuses to pay player winnings due to eCheck policy

02.08.2009

On 1/23/2009 SBR reported that a BetEd (SBR rating C+) player's winnings were removed from his account due to a deposit rule stating that the eCheck deposit must come from a checking account in the player's name. The player deposited using a checking account belonging to his father, who authorized the transaction. The policy is not unusual but  failing to prevent the deposit from being processed is. BetEd collected the deposit and cited the rule only after a winning run of nearly $7,000. In last month's report SBR asked if players had deposited in this matter, lost their funds, and not received a refund. One player claims this was the case years earlier, despite the rule being present on the website. Earliest archived rules pages show it was in print in late 2005. BetEd management also confirmed that the player's funds were at risk since the sportsbook does not audit deposits that are lost. SBR's position is that BetEd should pay the player due to the fact that his funds were in play without the possibility of a return on his investment. BetEd has refused to pay the player. SBR remains in communication with BetEd on the matter as well as other lesser complaints. BetEd was downgraded from B- to C+ on February 6th. | Dispute details and discussion

Bodog Sportsbook payout processing time decreases;

02.06.2009
Bodog Sportsbook payout processing time decreases; sportsbook earns second upgrade in four months
The sportsbook's website lists 10 business days for the processing of check payment but management and players tell SBR withdrawals have been completed, since the start of the new year, within five days. The former A+ rated sportsbook was downgraded multiple times last year due to delays with non-eWallet processors. Bodog also states that the added processing resources will allow the book to maintain its standard for payouts.

SBRforum: Basketball Survivor Contest

02.03.2009
SBRforum: Basketball Survivor Contest
SBR Posters will form teams of three. Each participant will make picks until his play loses. If your teammate survives to become the last man standing, your team wins.

BetFred confiscated freeplay winnings

02.02.2009
A player deposited at Betfred (SBR rating B-). He made wagers in an attempt to earn a freeplay. The player was awarded the £50 freeplay promotion and won £1000 as a result.
Bet £10 or more (excluding free bets) on your NEXT five bets (bets 2, 3 ,4 ,5 & 6) and you will receive an extra £50 free bet. Please note that all 5 individual bets must be £10 or more and placed on different selections in order to qualify for the second part of the free bet offer. Void bets do not qualify
BetFred then determined that the player did not qualify for the freeplay, because one of the player's prior bets was "non-qualifying" for the bonus. BetFred stated that the freeplay was awarded in error and that it overlooked that one of the wagers was the same as a wager already placed.  The sportsbook removed the freeplay winnings from the player's account and has refused to speak with SBR on the matter. The player had the funds available to make the same play on his own.

Super Bowl spread hovering at 6.5

01.31.2009

SBROdds.com showed the Pittsburgh Steelers favored by 6.5 to 7 since the line opened.  The line started at 7 at TheGreek (SBR rating A+) and Pinnacle (SBR rating A+), and was briefly available at 7.5 (-115) for Cardinal Backers at Bookmaker (SBR rating A+). Players monitoring SBROdds saw the majority of the sportsbooks dance between 6.5 and 7 over the last two weeks. Many Arizona Cardinal bettors are waiting until game day for a chance at a more appealing price on a +7. There are a few sportsbooks offering 7 now for those players looking to lock in on the half point with a slightly higher price tag. Watch live betting odds at SBROdds.com.

Numerous Sportingbet complaints received

01.30.2009
Numerous Sportingbet (SBR rating D+) complaints received
SBR has received 12 Sportingbet complaints from players showing that the sportsbook will not honor earned bonuses. Recipients of this promotion were targeted directly by Sportingbet. Sportingbet has told some of these players that they do not fit the profile of the player the book wants and will not receive their deposit incentive. Sportingbet-owned gaming site, Superbahis (SBR rating D+), has refused to honor its cashback poker program to a player owed 250 Euros. A Sportingbet horse bettor is owed a £100 horse wagering refund due to horse-falling promotion. Sportingbet has refused to credit the bonus citing "unusual betting patterns." Sportingbet players have also complained that the book has refused to grade soccer matches, citing an investigation of the outcome. SBR has confirmed that investigations by league governing bodies do not exist. Sportingbet rules support the players' claims that these wagers should have been graded months ago. Sportingbet is encouraging these bettors to allow the winning wagers to be graded as no-action so refunds can be applied. Sportingbet will not estimate when the wagers may be graded. The former owner of Sportsbook.com (SBR rating D-) is no longer responding to SBR's inquries on behalf of players.

ToteSport gives player losing bet he did not place

01.29.2009
ToteSport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.

TradeBetX (SBR rating C+) player receives check for over $30,000.

01.27.2009

TradeBetX (SBR rating C+) player receives check for over $30,000. The second player waiting for payment is told his check has been sent. TradeSports (SBR rating C+) and sister exchange TradeBetX continue to have email issues. After reporting problems with their Google mail account, the company tells SBR that they are experiencing intermittent problems with its mail server and the Help@TradeSports.com address. Players who do not receive a timely email response are invited to write to SBR.

WagerWeb (SBR rating C) continues to rough sharp players

01.26.2009

WagerWeb (SBR rating C) continues to rough up veteran bettors
Last year SBR received multiple complaints from "sharp players" that the sportsbook was confiscating funds in the amount of free-play bonus losses, when deciding it no longer wants to take the players' wagers. In March of 2008 WagerWeb agreed not to confiscate cash in the amount of losing freeplays and refunded users for the debits. This month WagerWeb has declined service to a player, after giving him a reload freeplay bonus. The free-play was lost but WagerWeb reverted to old policy, telling the player he would have to pay it back from his cash balance. Since sharing his complaint on the SBR posting forum, WagerWeb has lessened the punishment to a debit of only part of the free-play amount. SBR will again insist that WagerWeb agrees not to arbitrarily charge players for taking part in promotions and request that this player be paid in full.