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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

BetOnBet Closed

08.22.2009


Slow-pay sportsbook BetOnBet (SBR rating F) closes. BetOnBet players were lucky to receive funds in the last month after submitting complaints. The last known payment went through August 8th. SBR first reported warning signs in July. The book's parent company, Eurolinx, announced its assets are being liquidated and the sportsbook is insolvent. It is unlikely players will see any of their funds. BetOnBet is the latest Malta-licensed operation to fold due to lack of funding.

 

Linx Media Group Company Statement

21. August 2009

MALTA – The Linx Media Group has today announced that it is seeking to put its businesses into liquidation and will cease trading with immediate effect.

As yet, the Linx Media Group does not know how long this process will take, but it will provide updates on the situation as and when information becomes available and when liquidators are appointed.

A company spokesperson from the Linx Media Group stated: “It is with great regret that we make this announcement.  I appreciate the concern and frustration that this will inflict on the Eurolinx, BetOnBet, and Linx Casino player community. Affected account holders are those individuals who have agreed to a contractual

Beat The Prick 2009 Football Handicappping Contest Registration open

08.21.2009


Beat The Prick 2009 Contest Registration is now open. Contestants will make 4 College and NFL Picks per week to try to outscore the Prick. One of the 4 picks will be a Best Bet "Money Ball" worth twice as much as a normal play. $5,000 will be divided among players who Beat The Prick each week and $10,000 will be divided to those who outscore him overall during the 15 week contest. The first place finisher is guaranteed to earn at least $1,000. Players can sign up here. Cappers needing assistance or have questions should wite to Help@SBRpicks.com.

Houstonbet (SBR rating F) back under new names

08.20.2009


Sources tell SBR Houstonbet / Vietnamese Sportsbook is back online using the websites VietLuckybet.com and VietBetCali.com. The deposit-only scam that targets Vietnamese-speaking bettors is apparently using any turnkey service provider that will accept it. The current host is an unknown service provider in Costa Rica. The original website, Houstonbet.com was hosted at Evo Data Processing, the provider known for owning stiff sportsbook, Lazerwager (SBR rating F).

Carib Sportsbook (SBR rating B) website blocked by Denial of Service attack

08.17.2009


Carib tells SBR: Since 9am EST today our website came under a DOS Attack.  Our Technical Team is diligently working on restoring full access to our site.  We anticipate your understanding and sincerely apologize for any inconveniences being caused by this attack on our services.
A denial of Service attack is caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. In the event of  website downtime bettors can find a list of all LiveChat links here as well as all sportsbook phone numbers here. This is the second time is the last six months that Carib Sports has been down due to a DoS attack.

Update 8.18.09: Carib tells SBR: "We are pleased to report that Carib has recovered from the DOS attack experienced yesterday.  Full access to the website has been restored.  We appreciate the understanding and patience our members have extended to us while our services were interrupted." 

BetOnBet Update:

08.15.2009


Four new BetOnBet (SBR Rating D-) slow-pay complaints have been reported this week. Communication with BetOnBet management has slowed. BetOnBet has refused to comment on the reason for the lengthy payout delays, instead only stating that it would look into complaints by SBR readers. SBR will continue to press BetOnBet for answers,  but BetOnBet has not been fourthcoming during a period where little progress has been made. One fifth of the complaints have been resolved but the same number of new complaints have been received. Players are advised to avoid this slow-pay sportsbook while at least 25 players puruse their funds.

08.14.2009
Six Casineto (not rated) slow-pay complaints have been filed by bettors. The reports date back to May 30th, when one player requested $1400 via Moneybookers. He has yet to be paid. Another player is being slow-paid on a $2,000 Moneybookers payment requested June 22nd. The amount owed to players is over $15,000. Casineto has cited "technical issues" as reason for payment delays. Casineto Sportsbook is located in Costa Rica, and lists a physical UK address on its website which is a mail forwarding service in the UK. Players should avoid this sportsbook. History suggests there is a high probability that this new sportsbook will fold or have ongoing problems.

Casineto response to players:
We are sorry for the delay in transferring your money. We have been facing technical problems, their solution is in progress. We transfer your money as soon as possible.
Sincerely,
CasiNETo Support Team

SBRpicks Handicapping Contest testers wanted

08.12.2009


Players interested in helping test SBRpicks are invited to try the new platform here. SBRpicks has added a prize pool of $800 for this three day contest to encourage testing and feedback.

Update: SBR index of live Handicapping Contests.

Enterbet blames "company restructuring" for latest slow-pays

08.11.2009


Enterbet (SBR rating D-) to player:
Sorry for the delay in responding. Your payout is still being delayed due to some company restructuring.  I have been asked by accounting to let you know that payments will come but they will not be available in the short term.  The companies resources are committed to paying down former employees and keeping the operations running.  Please remain patient and contact me back in about two weeks for an update.
Current players are hopeful that Enterbet is buying time before football season begins. The GoTo Entertainment Group routinely puts players on payment plans during the much slower baseball season as they await new deposits and credit revenue.

Bet365 wager complaint

08.11.2009
Update 8.18.2009: After reviewing additional information about the player's claim, SBR has found that the player has not supplied any credible evidence that Bet365 has altered his wager. This dispute has been closed. SBR is currently speaking with Bet365 management about live betting disputes where wagers were altered by the house after it was final.

 

Update 8.13.2009: Bet365 has responded to SBR stating that this player's wager was not changed. Bet365 has provided evidence on its behalf suggesting the player has doctored the image to support his claim. Bet365 has also agreed to revisit confirmed cases of altered in-game betting. SBR will report on the result of Bet365 reviewing these bets and will reevaluate Bet365's rating at that time.


Bet365 changes winning wager to losing wager; costs player $18,000
A player wrote SBR complaining about an in-game tennis bet placed at Bet365 (SBR rating C). The player states that on July 2nd he risked $18,000 at 1.14 odds on Andreas Beck in the third set. The player provided a screen shot showing the original wager. When Andreas Beck won the match, the player found his wager was changed to a bet on the losing opponent, Dominick Meffert. The players wager was then graded as an $18,000 loser, instead of a $2,052 winner. Bet365 had no comment.
In the last year Bet365 has altered player's wagers in live betting, changing spreads they deemed to have been offered erroneously to "correct" market odds after the event. This essentially gave players wagers they did not place and replaced winning bets with losers. Bet365 does not list a policy that suggests they may alter in-game wagers. Players should avoid in-game wagering at Bet365. Bet365 has stated that this action is taken with professional traders who are aware of the market and the line being incorrect.

 

LasPalmas update

08.10.2009


New LasPalmas (SBR Rating D+) player reports $979 slow-pay, waiting since July 6th. Las Palmas initially told the player to expect his funds within 21 business days while over $124,000 in back payments are pending with other bettors. After 24 days had passed LasPalmas tells the player he would have to wait at least another 10 business days. No significant payments to SBR readers have been documented in weeks. | LasPalmas slow-pay report

Skybook players unable to receive Neteller payouts as advertised

08.10.2009


Skybook (SBR rating B) is advertising Neteller payments but alerts players they must wait 20 business days to have Neteller payments processed after the request. However, one player who is currently waiting is on day 40. Players are offered alternate payment options that are more expensive and the difference is not covered by Skybook. Skybook is unable to estimate when processing time for Neteller may decrease. SBR has suggested that Skybook remove Neteller as a withdrawal option; make note of the known delays on the website, or cover the difference for alternate withdrawal methods. Skybook feedback has otherwise been positive and non-Neteller withdrawals are reported to be processed in a timely manner.

Oddsmaker burns three more winners with promotion fine print

08.09.2009


Oddsmaker (SBR rating D-) software allows players to place parlays with their promotional funds but if the user places even one small parlay before a winning run, the sportsbook will cite the no-parlay fine print when the player requests a payout. Winnings will then be confiscated. The fine print regarding parlays is on the book's rules page but not supplied with the marketed promotional material. Oddsmaker previously told SBR it would honor winnings earned prior to the point the first parlay was wagered, would add the rule to the correct website pages, and clarify the rule in its terms of service. The book has not made these changes and players continue to waste winning picks on an account that cannot yield a profit. Players who have added to their balance with deposited funds have also had winnings removed despite having their own funds at risk and enough deposited cash to cover winning wagers.

Player #1:

I was given $100 "bonus" from a flier I received in the mail that did not mention any stipulations, however I later found out, that the bonus amount must be wagered 10x, which is wagering a total of $1000 or more, and that you must subtract $1500, and the remaining balance could be cashed out, or continue to wager with it. I did all of this and now have a total of $3,283.81, in my account so after subtracting out their $1500, I should have $1,783.81 to my name. I was refused payout because I supposedly made an illegal parlay which apparently was not part of of the deal, why then was I allowed to make this bet and never warned that this bet was illegal until I tried to make a cashout!?


Player #2:

When i attempted to withdraw $1500 from my oddsmaker.com account, my entire account of $1749 was frozen and my funds seized. They claim I broke a bonus regulation although this was not bonus money and i had been making similar winning and losing bets for a month on their website with no problems.


Player #3:

I recieved a bonus from oddsmaker. I have been playing it and i clicked live chat to inquire why a wager didn't show up from the day before. The Rep 'andrew" quickly said i violated the terms and conditions by placing a parlay wager over a month before out chat knowing that i can only view back 30 days of wagers. He quickly then took all of the money out of my account and ended the chat session.

BetonBet players report additional payments

08.08.2009


Two BetonBet (SBR Rating D+) players report payment totaling over $2,000. BetOnBet management has yet to comment on the reason for the slow-pays but tells SBR they are being addressed. SBR will update on the status of owed players early next week.

DPT Sports Group launches new LooseLines website

08.07.2009


LooseLines (SBR rating B-), a sister sportsbook of JazzSports (SBR rating B) and backed by parent company DPT Sports, is back online after a brief period of housing former BetRuss (SBR rating C-) players. Those players have since been migrated to Jazz Sports. DPT tells SBR that  there will again be a focus on Looselines as an independant brand with dedicated management and customer service. Looselines will be reevaluated after ther new website is tested and new player feedback is received. Players with recent experience at both Jazz and LooseLines are encouraged to write to SBR.

Gamebookers subject of tennis bet grading complaint

08.06.2009


Gamebookers (SBR rating B-), a member of the Partybets family, unfairly grades tennis wager as a loser, taking 63 Pounds ($109) from a player. The player bet on an exact set-score market, wagering Vassallo Arguello to beat Bellucci by 3-0. Bellucci retired midway through the 3rd set with the score at 1 set each. The book's rule states

In the event of a participant withdrawing after the start of a tennis match, the respective bets will be deemed void if at the time of suspension they are still not decided as winning or losing (e.g. First Set and First Set Exacta will be settled if the first set has ended).

The rule is ambiguous on exact set-scoring with a retirement. Other books have clearer rules on this scenario. From Pinnacle Sports (SBR rating A+): "If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded." Under Gamebookers' interpretation, the exact-set betting will have many losing bets, but no winning bets with a retirement. The industry standard is that for any multi-way market, such as exact set-scoring, there must be at least one winning bet.

BetOnBet (SBR rating D-) players report payment

08.04.2009


Three BetOnBet players have reported payment. SBR has continued its discussions with the current General Manager of BetOnBet, who states that over half of the payment complaints filed with SBR have been resolved. SBR expects another update from the BetOnBet GM later this week.

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

Dimeline Sportsbook (SBR rating D+) intentionally delays payout as punishment for poor feedback

08.03.2009


On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."

New SBR Contest Software Coming Soon: Testers Needed

08.02.2009


August's MLB Pick 3 Contest will be on the new  SBR Contest platform, which is currently being tested by SBRforum posters. Players interested in taking part in the MLB Pick 3 will be asked to offer feedback and report on performance. The contest will have a $250 prize pool and begin at 11:00am ET and run through the month of August.

BetGoTo enters the SBR Rating guide at D-

08.01.2009


BetGoTo.com is part of the slow-paying Costa Rica-based sportsbook group GoToEntertainment. Slow-paid GoTo players report that progress has not been made. Some are hopeful that new NFL bettor deposits will be used to fund their delinquent payout requests. Players are advised to avoid all GoTo brands.

BetOnBet update; sister sportsbook Eurolinx enters SBR rating guide at D-

07.30.2009


On July 21st SBR reported the relationship between OddsMatrix and BetOnBet (SBR rating D-). The COO of OddsMatrix, Jesper Ramskov Jensen, contacted SBR stating that OddsMatrix stands by player balances for sportsbooks listed on OddsMatrix's references page. On July 29th the CEO of OddsMatrix and founder of BetOnBet Stian Hornsletten stated Jesper’s comments were incorrect, stating that BetOnBet is provided only sportsbook software and not a full turnkey solution. OddsMatrix CEO Stian Hornsletten states that they sold BetOnBet in January of 2009 to the Linx Media Group, which currently operates Eurolinx, BetOnBet, and LinxCasino. Players are advised to use extreme caution at any Linx-based sportsbooks or casinos until payment complaints are addressed.

SBR has began discussing the issues with the current General Manager of BetOnBet, and will update this report when we have more information regarding the backlog of payments.