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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

01.22.2010

A Bet Tango (unrated) player has written to SBR with a payment complaint. On December 14th the player made a payout request and has since not received his funds. Additionally, shortly after making the payment request the player has been locked out of his account. The player discovered Bet Tango via a Moneybookers promotion. SBR will investigate into the complaint and Bet Tango further. If any player has feedback or a similar payment complaint against Bet Tango, file a sportsbook complaint form.

Casineto discusses payment complaint with SBR

01.22.2010


Casineto (SBR rating D-) has addressed the recently filed payment complaint from January 21st. A player reported waiting over three weeks for a $380 payment; according to the Casineto website the expected payment time was 48 hours. Casineto has informed SBR they will investigate the complaint and settle the account.  Casineto has had 15 slow pays reported against them totaling $5910 in player funds owed prior to this complaint - SBR waits for an update from those players to confirm whether or not their cases remain outstanding.

SBR posters donate SBRpoints to charity

01.21.2010


SBR posters have donated thousands of SBR loyalty points to help those in need. The amount of charitable contributions to the Salvation Army, St. Judes children's hospital, Red Cross, and PETA have totaled $2,280. SBR points are accrued via SBR Forum participation. Points can be redeemed for a variety of items at the SBR Store.

Casineto player files payment complaint

01.21.2010


A Casineto (SBR rating D-) player has filed a payment complaint. The player states that the Casineto website advises payments are sent within 48 hours of being requested, however it is now week three and his $380 payment request has not been completed.

01.20.2010


A BetSportsWeb (SBR rating D+) slow pay complaint has been received. A player requested a $2700 payout on December 15th. BetSportsWeb stated it would send a moneygram for the total amount by December 18th. The funds were not sent. SBR is investigating the complaint further and will update once more information is learned.

Slowpay sportsbooks with shared management

01.19.2010


BetMonte (SBR rating D+) and BetDos (SBR rating D+) have both accumulated payout complaints this month. The Costa Rica based sportsbooks operate on the same platform. SBR has confirmed that one log-in works at both places. BetMonte has owed a player $7,064 since October 15th. BetDos has recently rejected three payouts totaling $3285 citing that an ownership change is forcing all players to complete a one-time rollover of their funds. SBR asks that players who have payout complaints against either brand file a sportsbook complaint form. | View BetMonte complaint; BetDos complaint.

01.19.2010


Three BetDos (SBR rating D+) slow pays have been received totaling $3285. The funds were requested on December 10th, January 4th, and January 12th. BetDos has stated to players that the sportsboook transferred to new ownership on January 15th and due to this all balance holders must complete a one-time rollover of their account balance before submitting a payout request. There has been no official statement or press release notating any ownership change at BetDos. The Costa Rica based sportsbook does not have a published phone number.

BetPresto update

01.18.2010


On 1/15 SBR reported that a BetPresto (unrated) player filed a sportsbook complaint form stating that a wager placed January 10th was yet to be graded. SBR contacted BetPresto to inquire, the bet was then graded.

Player comments:

Thank you very much for your assistance. The money has now been properly credited to my gaming account.

WSEX: Slow pay update

01.18.2010


WSEX (SBR rating C) currently owes six players that have reported being slow-paid $61,250. The requests were made as early as October of 2009. WSEX has not provided a time-line on when these players will be paid. Thirty players have confirmed $100,000 in payment from through their communication with SBR. According to WSEX management, the standard wait time for a regular mail check is thirty business days. SBR will update this report when payment is reported or new cases come in. If you have waited beyond thirty business days for payment from WSEX, please file a sportsbook complaint form. | View WSEX forum discussion

Bet911 bonus complaint resolved

01.18.2010


Bet911 (SBR rating C-) has agreed to pay the player from SBR's 1/16 report all winnings. The player was considered to be non-recreational and ineligible to receive bonus incentives. After a placing a few wagers the player was quickly limited. He was informed that if he did not wish to fulfill his rollover with his new limits he could forgo his bonus and 25% of winnings. SBR has spoken to Bet911 about this policy being non-industry standard. Bet911 has agreed to adjust its terms & conditions to reflect an updated policy with regard to bonus management. | View initial Bet911 report

JupiterSportsbook enters the SBR Rating Guide at D-

01.18.2010


JupiterSportsbook (SBR rating D-) is a sister book to Bet33 (SBR rating D-). Although the Bet33 brands have not failed to pay a player since their inception, they maintain low ratings due to the fact they were founded with capital derived from defunct sportsbook Apex Sports (SBR rating F) which closed doors while owing many players. Apex insisted at the time that they were insolvent.

From SBR's 11/19 report on Apex Sportsbook paying a player after five years:

Apex ownership was adamant at the time it closed its doors that they were not solvent. bet33 management assures SBR that bet33 and sister sportsbooks are well funded and it will repay players who had Apex Sportsbook balances at the time the sportsbook flat-lined. Apex victims are asked to write to Help@SportsbookReview.com so we may help in arranging payment."

Free 256 Man Handicapping Tournament still registering

01.17.2010


There are six open spots remaining in SBR's free 256 Man Handicapping Tournament. The free contest is organized at SBRpicks and has a $3,750 total prize-pool. SBRpicks is a proprietary contest software which offers dynamic game lines and auto-grades. The platform is free to use and requires only an SBR Forum username. | View handicapping contests forum

01.16.2010


A Bet911 (SBR rating C-) player has submitted a bonus complaint. The player deposited  £500 for a 25% reload bonus promotion. After winning his first few wagers, the player was limited to  £5 max wagers across the board. Bet911 is asking that the player forgo his bonus and 25% of his winnings should he not wish to attempt to fulfill his rollover at such paltry limits. SBR will address this complaint with Bet911 and make the point that if the sportsbook does not want the player's action and will refuse to grant fair limits to allow the player to complete the rollover, that he is allowed to cash out and only give up a prorated portion of his bonus itself - not winnings derived from the bonus. SBR will update this report.

01.15.2010

A BetAfterBet (SBR rating D-) payment complaint has been filed. This marks the 49th slow pay complaint levied against the Malta-based sportsbook since the fall of 2009. BetAfterBet owes a reported €33,881 to players with the oldest payout requested May 10th. BetAfterBet lists a phony telephone number on its website of "123-456-789", which has added to the belief that the sportsbook does not seek to follow through with player inquiries. Despite several communication requests by SBR, BetAfterBet has refused to comment on the collection of payment complaints creating reasonable doubt in player's minds that the wait for their funds is not near an end. SBR has built a case list of BetAfterBet complaints and will continue to make this list available to BetAfterBet as new complaints are filed. If a player has not yet done so, file a sportsbook complaint form.

01.14.2010


Two new VivaMacau (unrated) complaints have been received since SBR's report on 1/12. VivaMacau has been offline with player funds in limbo for more than two weeks. | View full VivaMacau player complaints.

Player comments:

I was lost any hope that somebody will help me about this sportsbook when i saw your last breaking news.This sportsbook is down for over 2 months.my balance there is 700(euro),they don't reply to my emails. I contact KGI and Mergegaming,but they told me that they will pay only to the poker players who have had accounts there,and they don't know about the players with balance in the sportsbook.That's all info i have about vivamacau.Thanks for the future help.

01.14.2010


BetMonte (unrated) has stalled a player for a $7,064 payout since October 15th. As of January 13th, the player has not receive any payment. BetMonte initially claimed that the payout was delayed due to a large amount of funds stolen from the sportsbook. As time progressed, BetMonte continued to claim that a check would be sent soon, setting different deadlines all of which were not honored. The player found BetMonte through the sports handicapping service JrTips.com which promoted BetMonte as a top sportsbook. Players should be advised that such services generally have loose standards as to the quality of sportsbooks promoted. If any other player is also being slow or no-paid by BetMonte, please file a sportsbook complaint form.

SBR Forum announces Poker Freeroll

01.14.2010


SBR Forum has announced a poker freeroll on Sunday January 24th at 4:05pm ET. The free tournament has a $250 prize-pool and also gives away 1,000 SBR Points. Points can be used in the SBR Store to redeem merchandise and other goods. | View poker freeroll registration.

Dimeline suspends winning player's account

01.13.2010


Dimeline Sportsbook (SBR rating D) has suspended a winning player's account with a balance of $6950. The player deposited $750 and received a 100% bonus. On November 30th, Dimeline informed the player upon his request that 22/30K of the rollover was filled. On December 23rd the player proceeded to make a withdrawal request after a member of Dimeline staff confirmed his rollover was finished. On December 27th the player received an email that his cash out was not processed due to needing to wager an additional 20K. The player did not protest and chose to continue wagering with Dimeline. On January 2nd, after making another 9K in wagers, the account was disabled without notice being given to the player. SBR has contacted Dimeline to discuss this case.

Dimeline suspends winning player's account

01.13.2010


Dimeline Sportsbook (SBR rating D) has suspended a winning player's account with a balance of $6950. The player deposited $750 and received a 100% bonus. On November 30th, Dimeline informed the player upon his request that 22/30K of the rollover was filled. On December 23rd the player proceeded to make a withdrawal request after a member of Dimeline staff confirmed his rollover was finished. On December 27th the player received an email that his cash out was not processed due to needing to wager an additional 20K. The player did not protest and chose to continue wagering with Dimeline. On January 2nd, after making another 9K in wagers, the account was disabled without notice being given to the player. SBR has contacted Dimeline to discuss this case.

Dimeline suspends winning player's account

01.13.2010


Dimeline Sportsbook (SBR rating D) has suspended a winning player's account with a balance of $6950. The player deposited $750 and received a 100% bonus. On November 30th, Dimeline informed the player upon his request that 22/30K of the rollover was filled. On December 23rd the player proceeded to make a withdrawal request after a member of Dimeline staff confirmed his rollover was finished. On December 27th the player received an email that his cash out was not processed due to needing to wager an additional 20K. The player did not protest and chose to continue wagering with Dimeline. On January 2nd, after making another 9K in wagers, the account was disabled without notice being given to the player. SBR has contacted Dimeline to discuss this case.

Dimeline suspends winning player's account

01.13.2010


Dimeline Sportsbook (SBR rating D) has suspended a winning player's account with a balance of $6950. The player deposited $750 and received a 100% bonus. On November 30th, Dimeline informed the player upon his request that 22/30K of the rollover was filled. On December 23rd the player proceeded to make a withdrawal request after a member of Dimeline staff confirmed his rollover was finished. On December 27th the player received an email that his cash out was not processed due to needing to wager an additional 20K. The player did not protest and chose to continue wagering with Dimeline. On January 2nd, after making another 9K in wagers, the account was disabled without notice being given to the player. SBR has contacted Dimeline to discuss this case.

01.13.2010


On 1/12, SBR reported that Bet911 (SBR rating C-) declined to process the withdrawal request of a player citing that he had not fulfilled his rollover request. Through discussion with the player and Bet911, SBR discovered that the player wagered "six-packs", or daily perks, in his process of completing rollover. At the time the bonus was accepted from then manager Carl, the wagers were counted as eligible play. Bet911 has conceded that it never updated its website after November 1st when it states that the decision was made to discontinue counting the daily perk wagers toward the initial bonus promotion, but feels within its right to do so as the terms of service grant the sportsbook total control to change any offering without prior notice. Many sportsbooks have such rules in-print, yet the application of the rule in this instance is unfair to the player. SBR has asked Bet911 to reconsider its decision and to honor the agreed upon bonus terms.