For the current 10 most breaking online sportsbook news items, visit the Sportsbook Review homepage.
 

SPORTS BETTING INDUSTRY NEWS RSS

News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

WagerHub complaint reported

03.03.2010


A WagerHub (SBR rating D-) complaint has been filed. The player in question was the subject of SBR's 2/1 and 2/2 report, which chronicled WagerHub freezing the player's account balance which held $8200 due to "nonrecreational play". No rules were violated, yet WagerHub informed the player his $500 deposit would be refunded and winnings nullified. On 2/2 SBR reported that WagerHub agreed to pay the player in full.

WagerHub sent two payments to the player, for $2500 and $2000. After the player confirmed receiving $4500 toward his balance, WagerHub stated that over 40 IP addresses resolving to Canada were linked to the bettors account, and that he would not be paid the remainder of his winnings. The player does not reside in Canada. The player denies ever releasing his account details to any other person, and requested that WagerHub supply a list of the IP addresses associated with his account. The player then concluded that bets placed on his mobile phone were being linked to Canada. He states that after speaking to his cellular provider's technical department it was explained that his mobile phone carriers main server is located in Canada, and due to his geographic proximity his assigned IP is Canadian. SBR is investigating the complaint.

Dimeline Sportsbook: botched bonus update

03.03.2010

Dimeline Sportsbook (SBR rating D) addresses bonus complaint SBR reported on March 2nd. On January 5th 2009 a player deposited €2000 in exchange for a €2000 cash bonus with an 8X rollover. The bonus was double credited resulting in the players balance increasing by an extra €4000 in bonus money. The player slowly wagered €20,182 toward his rollover throughout baseball season. On January 1st of 2010 Dimeline removed €4505 in bonus money from the account, leaving the player with his original deposit. Dimeline discovered the crediting error when the player requested Moneybookers payment, additionally, the player was nine months past Dimeline's posted rule on rollover completion time. The rule is stated as follows:

 

Rollover is calculated on the lower of the risk or win. Rollover must be completed within 90 days. If a player fails to meet the rollover the real money bonus amount will be converted into free money and a rollover is no longer required.

At the time of the adjustment, Dimeline states the player was down $1200. Dimeline has offered to refund the players €2000 deposit in full, noting that any proration of bonus play would leave the player with a significantly less return.

 

Dimeline Sportsbook: botched bonus update

03.03.2010

Dimeline Sportsbook (SBR rating D) addresses bonus complaint SBR reported on March 2nd. On January 5th 2009 a player deposited €2000 in exchange for a €2000 cash bonus with an 8X rollover. The bonus was double credited resulting in the players balance increasing by an extra €4000 in bonus money. The player slowly wagered €20,182 toward his rollover throughout baseball season. On January 1st of 2010 Dimeline removed €4505 in bonus money from the account, leaving the player with his original deposit. Dimeline discovered the crediting error when the player requested Moneybookers payment, additionally, the player was nine months past Dimeline's posted rule on rollover completion time. The rule is stated as follows:

 

Rollover is calculated on the lower of the risk or win. Rollover must be completed within 90 days. If a player fails to meet the rollover the real money bonus amount will be converted into free money and a rollover is no longer required.

At the time of the adjustment, Dimeline states the player was down $1200. Dimeline has offered to refund the players €2000 deposit in full, noting that any proration of bonus play would leave the player with a significantly less return.

 

Dimeline Sportsbook: botched bonus update

03.03.2010

Dimeline Sportsbook (SBR rating D) addresses bonus complaint SBR reported on March 2nd. On January 5th 2009 a player deposited €2000 in exchange for a €2000 cash bonus with an 8X rollover. The bonus was double credited resulting in the players balance increasing by an extra €4000 in bonus money. The player slowly wagered €20,182 toward his rollover throughout baseball season. On January 1st of 2010 Dimeline removed €4505 in bonus money from the account, leaving the player with his original deposit. Dimeline discovered the crediting error when the player requested Moneybookers payment, additionally, the player was nine months past Dimeline's posted rule on rollover completion time. The rule is stated as follows:

 

Rollover is calculated on the lower of the risk or win. Rollover must be completed within 90 days. If a player fails to meet the rollover the real money bonus amount will be converted into free money and a rollover is no longer required.

At the time of the adjustment, Dimeline states the player was down $1200. Dimeline has offered to refund the players €2000 deposit in full, noting that any proration of bonus play would leave the player with a significantly less return.

 

Dimeline Sportsbook: botched bonus update

03.03.2010

Dimeline Sportsbook (SBR rating D) addresses bonus complaint SBR reported on March 2nd. On January 5th 2009 a player deposited €2000 in exchange for a €2000 cash bonus with an 8X rollover. The bonus was double credited resulting in the players balance increasing by an extra €4000 in bonus money. The player slowly wagered €20,182 toward his rollover throughout baseball season. On January 1st of 2010 Dimeline removed €4505 in bonus money from the account, leaving the player with his original deposit. Dimeline discovered the crediting error when the player requested Moneybookers payment, additionally, the player was nine months past Dimeline's posted rule on rollover completion time. The rule is stated as follows:

 

Rollover is calculated on the lower of the risk or win. Rollover must be completed within 90 days. If a player fails to meet the rollover the real money bonus amount will be converted into free money and a rollover is no longer required.

At the time of the adjustment, Dimeline states the player was down $1200. Dimeline has offered to refund the players €2000 deposit in full, noting that any proration of bonus play would leave the player with a significantly less return.

 

Latest troubled Malta sportsbook appears to be offline

03.03.2010

BetAfterBet (SBR rating D-) is currently offline. The sportsbook has accumulated over 50 slowpay complaints for over €40,000 in player funds. The last reported payment by a BetAfterBet player was November 28th of 2009. BetAfterBet's only listed telephone number is "123-456-789", which is a phony line. BetAfterBet has not replied to SBR inquiries.

03.03.2010

A Stryyke (SBR rating D) player has reported payment of €550. The player requested his payment on February 8th. Stryyke has been inconsistent in paying some players before others, blaming the lengthy delays both on the size of their staff and the 'KCY' procedure, a process whereby Stryyke verifies the identity of the account holder. Such a process typically takes one to two business days at most sportsbooks.

Four new Stryyke slowpay complaints have been filed which were requested from April 15th to June of 2009. The players requested €1000, €1770.48, €500, and €3788 respectively. The new complaints bring Stryyke's total owed figure to players up to €13,393.13 with the earliest payment request made on April 15th 2009. SBR will update this report as more players report payment or more slowpay reports are received. Players that have not yet done so are invited to write to SBR for assistance by submitting a sportsbook complaint form.

Bet911 cancels soccer bet citing bad line

03.02.2010


On February 19th a Bet911 (SBR rating C-) player wagered on a Holland soccer match between Eredivisie Roda JC and Hercales. The player bet on Roda JC at +115. Seven minutes prior to the game beginning, Bet911 canceled the play. SBR has confirmed that other betting websites, including BetCris (SBR rating A+) opened at +115 before closing at -110. While the wager was voided before the game and cannot be settled, SBR will still speak to Bet911 on the case as they should not penalize players for their oddsmaker being slow to update their offerings - when the line was posted at Bet911 it was inline with the rest of the market.

Dimeline Sportsbook bonus complaint

03.02.2010


A Dimeline (SBR rating D) bonus complaint has been received. On January 5th of 2009 a player deposited €2000 and received a 100% bonus with an 8X rollover. After slowly clearing €20,182 in rollover, the player logged into his account on January 1st of 2010 and discovered that €4505 was deducted from his gaming account. Dimeline allegedly informed the player the adjustment was made due to the rollover not being filled within one year. The player points out that he still had four days remaining to complete rollover, but raises the point that Dimeline's one year rule was not yet instituted at the time of his deposit. SBR will confirm when the rollover rule came into effect and update this report after speaking with Dimeline management.

Dimeline Sportsbook bonus complaint

03.02.2010


A Dimeline (SBR rating D) bonus complaint has been received. On January 5th of 2009 a player deposited €2000 and received a 100% bonus with an 8X rollover. After slowly clearing €20,182 in rollover, the player logged into his account on January 1st of 2010 and discovered that €4505 was deducted from his gaming account. Dimeline allegedly informed the player the adjustment was made due to the rollover not being filled within one year. The player points out that he still had four days remaining to complete rollover, but raises the point that Dimeline's one year rule was not yet instituted at the time of his deposit. SBR will confirm when the rollover rule came into effect and update this report after speaking with Dimeline management.

Dimeline Sportsbook bonus complaint

03.02.2010


A Dimeline (SBR rating D) bonus complaint has been received. On January 5th of 2009 a player deposited €2000 and received a 100% bonus with an 8X rollover. After slowly clearing €20,182 in rollover, the player logged into his account on January 1st of 2010 and discovered that €4505 was deducted from his gaming account. Dimeline allegedly informed the player the adjustment was made due to the rollover not being filled within one year. The player points out that he still had four days remaining to complete rollover, but raises the point that Dimeline's one year rule was not yet instituted at the time of his deposit. SBR will confirm when the rollover rule came into effect and update this report after speaking with Dimeline management.

Dimeline Sportsbook bonus complaint

03.02.2010


A Dimeline (SBR rating D) bonus complaint has been received. On January 5th of 2009 a player deposited €2000 and received a 100% bonus with an 8X rollover. After slowly clearing €20,182 in rollover, the player logged into his account on January 1st of 2010 and discovered that €4505 was deducted from his gaming account. Dimeline allegedly informed the player the adjustment was made due to the rollover not being filled within one year. The player points out that he still had four days remaining to complete rollover, but raises the point that Dimeline's one year rule was not yet instituted at the time of his deposit. SBR will confirm when the rollover rule came into effect and update this report after speaking with Dimeline management.

BetDOS slowpay

03.02.2010


A BetDOS (SBR rating D+) player reports being slow paid €1382 for two months.  In the last month SBR has reported three slowpay complaints levied against BetDOS. In total six players are owed €6790 with the earliest payment request made on December 10th.

$5000 Poker Freeroll Series: Event 1 Registering

03.01.2010


Registration is now open for SBR Forum's $5000 Poker Freeroll series. There will be five tournaments throughout March to celebrate NCAA March Madness 2010. | Poker freeroll registration, March Madness 2010 Brackets.

New Stryyke slowpay reported

02.28.2010


A new Stryyke (SBR rating D) slowpay has been reported. On September 25th a player requested a €500 withdrawal. The funds were never received. The player has a balance of €6788 with Stryyke. After not receiving his payment requested on September 25th, the player alleges that a member of Stryyke's management team offered to set him up on a weekly payment plan. As of February 28th, the €500 withdrawal remains pending. SBR will follow up with Stryyke management on the case. This marks the 9th outstanding slowpay complaint against Stryyke for a total of €6884.85 in funds owed.  This is the earliest reported payment request on file, the other slowpays recorded were payments requested after November 2nd.

Pinnacle Sports back on-line

02.27.2010


Pinnacle Sportsbook (SBR rating A+) came back online shortly at 1:45AM ET. A major power outage in the Curacao hosting facility caused Pinnacle's downtime Friday.

Pinnacle Sports downtime update

02.26.2010


The hosting facility in Curacao that houses Pinnacle Sports (SBR rating A+) servers has experienced a major power outage that has caused Pinnacle's downtime today. The expectation is that Pinnacle will be back online by the morning.

WorldWideWagering main phone lines down

02.26.2010

WorldWideWagering (SBR rating B) main telephone lines are down. Players can contact WorldWideWagering (wager.dm) by dialing the backup line at 1-888-807-749, or via live chat.

Pinnacle Sports website down

02.26.2010


Pinnacle Sports (SBR rating A+) website is currently down. SBR is inquiring with Pinnacle on when users should expect the site to be back online.

02.26.2010


GolfAndBet (unrated) displays the following message on its webpage to visitors acknowledging that the sportsbook is insolvent.

GolfAndBet homepage message:

We at Golf and Bet is committed to providing our customers a bit more than usual. It has been appreciated by our members that have flowed above our expectations.Unfortunately, it has also led to our generous bonuses during startup have been too expensive why we decided to take a temporary timeout in the meantime we are working to resolve the situation.

During that time we will not accept new deposits from our customers and do not make disbursements.We hope for your understanding and that you are assured that we will do our best to operate properly as soon as possible. Of course, it also means that our goal is that all the outstanding balances should be paid out in full in accordance with our bonus rules.


Despite this message, which is signed by managing director Stefan Gladh, stating that new deposits would not be accepted, a player wrote to SBR on 2/24 indicating that he deposited €100 on January 25th, and attempted to withdraw winnings on February 5th.

SBR contacted Stefan Gladh asking him to confirm that no new deposits are being taken. Stefan claimed that deposits were not being processed and that the sportsbook is currently looking for investors. This is a direct contradiction of the information SBR received in its player complaint. SBR asks that players owed from when GolfAndBet first displayed its insolvency message file sportsbook complaint reports. GolfAndBet has been added to the SBR sportsbooks ratings guide at F.

Unibet complaint

02.26.2010


A Unibet (SBR rating B+) player admits to opening a second account on February 9th and funding it with €300. Unibet discovered the multiple account violation and closed the account. The player has claimed that his deposit has not yet been returned to Moneybookers. SBR has written Unibet to inquire if the deposit was in fact refunded.

02.26.2010


A BetDOS (SBR rating D+) slowpay has been reported. The BetDOS player funded his account in November of 2009 with €50. After completing a ten-time rollover, he requested payment in January for €200. He was then told that due to an ''ownership change'' he would be required to complete a one-time rollover before withdrawing his funds. BetDOS has forced other players that have written in with slowpay complaints to do the same. After completing the additional rollover of his funds, the player requested payment once again on January 25th. The player has still not received his €200 withdrawal after one month. SBR will speak with BetDOS to inquire on the status of this payout, and the five others which have been reported to SBR for a combined €5408 in player debt.

02.25.2010


A WagerHub (SBR rating D-) player funded his account with $800 via an eWalletxpress deposit. The player states that he bet successfully with WagerHub and increased his balance to between $4-$5000, before the deposit was ruled as being made with insufficient funds. The player states that WagerHub offered him a deal that if he sent $834+ fees via Western Union to cover the deposit he would be allowed to continue betting provided he played for at least 30 days. WagerHub confirmed to SBR that this arrangement was made. The player sent a $900 Western Union to WagerHub and proceeded to increase his account to more than $9,000 before eventually zeroing out his account. The player later wrote to SBR when eWalletxpress informed him that they never received the $900 from the sportsbook. The player covered the second $900 out of pocket to eWalletxpress so that he could reopen his account. SBR is in the process of gathering more information into  the chargeback dispute.

02.25.2010

Betsafe (SBR rating C) has canceled a winning wager on the over 148.5 points in womens Euroleague basketball match. The player bet €50 to win €42.50. Betsafe's reason for the cancelation was the the wrong team was listed as being the home team. The winning bet was canceled after the games completion. BetSafe provided the player the following rule:

 

"3.17 Betsafe.com reserves the right to deem bets void if there are changes in the venue/arena of whereas an event will take place."


SBR asks that bettors that had the losing side of the bet write in for assistance if their bets were settled normally. | Sportsbook complaint form

 

No-Pay Sportsbook off-line

02.25.2010


No-pay sportsbook BookTheBet (SBR rating F) has went off-line. The scam sportsbook accumulated a number of no-pay complaints which were reported to SBR in the last four years. BookTheBet was downgraded to F in June of 2006. BookTheBet made waves in late 2005 when it offered players stiffed by UWagerSports (SBR rating F) 300% 'bailout bonuses'. BookTheBet began to accumulate slowpay complaints which later turned into no pays. The largest documented winner with BookTheBet is a player that has been owed $28,000 since July 3rd of 2006. From SBR cases alone BookTheBet's player debt exceeds $40,000. Sister sportsbook PornSportbook (SBR rating F) is also off-line.