For the current 10 most breaking online sportsbook news items, visit the Sportsbook Review homepage.
 

SPORTS BETTING INDUSTRY NEWS RSS

News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

WSEX player reports payment

07.25.2010


A WSEX (SBR rating D) player reports payment. On July 8th the player contacted SBR for sportsbook dispute assistance, stating that he requested $1,500 on March 22nd. The player confirmed receiving his payout request today through Moneygram. This is the first WSEX payout report since July 9th. In total, WSEX is still slow-paying 51 players $259,034.

BetUS (SBR rating C) Steals $6,000?

07.24.2010


BetUS (SBR rating C) has seized $6,000 from a player's balance due to correlated parlay wagers. On July 20th, the player wrote to SBR stating that his account was closed in April with a balance of roughly $16,000. BetUS investigated the player for "syndicate wagering" while his account was frozen, but ultimately concluded the player was not acting in concert with other account holders. BetUS states that it does not allow correlated parlays, and docked the player's balance $6,000.

BetUS:
We did freeze the funds won from correlated parlays and sent him the remainder of his balance, per his request. Of course, we do have a correlated parlay rule on our Ts&Cs


SBR reviewed the BetUS terms and conditions page and found only the following rule, which does not specifically mention correlated parlays:

Multiple wagers/parlays/if bets are not accepted where the outcome of  one part of the wager contributes to the outcome of another.

In addition to the ambiguity of the printed rule, which could apply to every parlay wager, the BetUS software does not prevent these bets from being accepted. The complaint is similar to the Sportsbook.com (SBR rating D-) confiscations, where players had thousands in winnings voided after placing wagers on correlated parlays. SBR is discussing the situation with BetUS.

 

BetRevolution update

07.23.2010


BetRevolution (SBR rating D+) has been added to the SBR rating guide. On July 9th SBR reported that forum readers were discussing the sportsbook. SBR has completed a preliminary review of BetRevolution. BetRevolution claims that the company is located in Antigua while their servers are housed in Costa Rica. However, in addition to BetRevolution, the domain ' ' is also located on the same web server. is a coffee supplier located in Costa Rica. BetRevolution management did not directly comment on this outside business and failed to provide any additional information in a planned e-mail followup to SBR's telephone interview. The BetRevolution marketing department is operated and managed in Canada. BetRevolution's introduction into online gaming forums was not without incident as the following two situations tarnished the perception readers had of the relatively unknown sportsbook.

1. BetRevolution operated a knock-off odds site called ShowMeOdds.com. The site used the same logo and displayed some of the same information as ShowMeTheOdds.com. After SBR inquired during its conference call with BetRevolution, BetRevolution first denied any knowledge of the ripoff site before SBR shared that it learned the site was being hosted on the same web server as BetRevolution. A member of BetRevolution management could not confirm the extent of the relationship with the site but stated that he would inquire with ownership. BetRevolution did not followup on the item with SBR as planned, and the site has since been taken off-line.

2. BetRevolution displayed a license on its website to an "Antiguan Gaming Commission". Forum readers at the Eye On Gambling website, where BetRevolution now advertises, were able to determine that the claim was false by contacting the Directorate of Offshore Gaming in Antigua to confirm the licensing agreement. The DOGA allegedly stated that no applications were submitted for the domain BetRevolution.com, and thus no such license existed.

BetRevolution addressed the situation by downplaying the matter as an honest mistake and that they were in the process of acquiring a license, despite the fact that on a blog designed to promote the BetRevolution brand, a fake license number was provided next to the Antiguan Gaming Commission logo.

BetRevolution:

...we want to clearly state that we do not have an active gaming license with the Antiguan gaming commission. We recognize the value and confidence that such statement brings to the gaming community and now in retrospective to the EOG Forum. This is why we have made all the necessary arrangements, not only to have part of our operations located in Antigua, but also to be an applicant of such recognition.

It was our honest mistake and fault to have indicated in our content that we've already been granted with such license.


Players are advised to proceed with extreme caution when choosing to play at any newly opened sportsbook, and can always write to SBR with feedback or for dispute assistance.

07.22.2010


A Globet (SBR rating D+) player has written in stating that he requested a €1000 Moneybookers payment on July 6th. In subsequent attempts to inquire about his payout requests to Globet, the player was given only generic replies that his payout would be processed as soon as possible. SBR is following up with Globet.

Scam sportsbook operator up to old tricks

07.22.2010


Delmarsportsbook.com is operated by a man named Robbie; owner of defunct sportsbook Apex Sports (SBR rating F).  Robbie has created the likes of LegendSportsbook to fool bettors into believing they were accessing the actual Legends (SBR rating A+) sportsbook. Robbie attempts to piggyback off brands with solid reputations to entice player deposits. Before it stopped taking post-up bets online, Delmar was known as a good high limit sportsbook.

SBR Bash — Bodog Poker Pro Evelyn Ng to play in $5,000 poker freeroll

07.21.2010


Evelyn Ng will be competing in SBR Forum's annual SBR Bash poker tournament in Las Vegas. The event takes place Saturday August 28th at the Golden Nugget poker room. The tournament is free to enter and has a $5,000 prize-pool which will be distributed among the final table. There is a $200 bounty on Evelyn Ng's head in the tournament. For more information on attending the SBR Bash and to participate in the poker event, please visit the 2010 SBR Vegas Bash thread!

07.21.2010


A BetHorizon (SBR rating B-) player from SBR's July 18th report has confirmed receiving €647 toward his €3000 payout request. He asked for payment originally on May 14th via Moneybookers.

BetHorizon management has attributed payment issues to banking restrictions and delays caused by an "overload" in payment requests via that method. Two other players reported requesting €1391 and €1000 respectively on May 3rd and May 15th also via Moneybookers, and have yet to confirm receiving any payment. SBR asks players with payment issues at BetHorizon to submit a sportsbook complaint form.

CreditWagering — "All payment issues" to be settled in August

07.21.2010


CreditWagering (SBR rating D-) has issued the following statement to SBR, in response to a slow-pay complaint dating back to April 26th when a player attempted to withdraw his $2100 balance.

CreditWagering:

All payment issues with all customers will be taken care of in August.....


SBR will update this report.

07.20.2010


The Jazz Sportsbook Group has agreed to take over defunct sportsbook BetSportsWeb (SBR rating D-) player accounts if BetSportsWeb can clear its current player debt. BetSportsWeb apparently gave up on its business with mounting debt and requires an investment in a server migration to stay in business. BetSportsWeb's homepage has been down since July 11th. The sportsbook reportedly owes $60,000 in delinquent withdrawal requests. | BetSportsWeb forum discussion

BetAtHome misgrades World Cup prop wagers

07.20.2010


BetAtHome (SBR rating C) misgrades the top goal scorer in the 2010 World Cup. Three players submitted complaints to SBR with the same issue. Each player wagered on World Cup players that scored five goals. There was a 4-way tie for "Top Goal Scorer". Germany's Muller won FIFA's "Golden Boot" award, which is based on goals scored with assists as a tiebreaker. BetAtHome argued that only bets on Muller won the "Top Goal Scorer" award. BetAtHome's rules and wagering tickets made no mention of the Golden Boot award, or any tie breaker. Absent additional rules to point to, SBR has advised BetAtHome pay the wager as it was worded.

Player reports difficulty reaching ABC Islands

07.20.2010


The ABC Islands (SBR rating C) player who was the center of SBR's July 7th slow-pay complaint has still yet to receive his funds. He requested $2500 to his Moneybookers account on June 26th. The ABC Islands live chat continues to remain off-line and the player has reported that his e-mails since requesting payment have went unanswered. The Jazz Sportsbook Group has not discussed payment issues with SBR in 3 weeks.

BetHorizon player claims account is hacked

07.19.2010


A BetHorizon (SBR rating B-) player has claimed that his account was hacked.  A player contacted SBR stating that $9,000 was missing from his account and had been spent on sportsbook wagers and in the casino. The player denies placing the wagers and has asked BetHorizon to provide the IP addresses connected to the activity. BetHorizon has stated to SBR that the player's password was entered once, and that there were no signs of technical penetration to the account. BetHorizon has stated that it would provide the list of IP's associated with the account to SBR for review. The account in question never accessed the casino prior to that night.
Editor's note — BetHorizon was able to show that the the player's account had casino activity on four prior occasions.

Casineto — slow-pay #19, $9,668 owed to players

07.19.2010


A Casineto (SBR rating D-) player has filed a slow-pay complaint. The player states that he requested a withdrawal of $250 five months ago and has yet to receive his funds. This marks the 19th outstanding slow-pay complaint from Casineto players, totaling $9,668 in funds owed. Casineto players have continued to report payment issues and broken promises made by the seemingly insolvent sportsbook.

Enterbet player waiting for funds since 2008 has new hope - UPDATED

07.19.2010


Update, 9/04/2010: The GoToEntertainment Group including Enterbet and GoToCasino have been ejected from the BetPhoenix building and platform. BetPhoenix was hopeful it could provide motivation to GoTo to pay owed players and become profitable under the Phoenix umbrella. BetPhoenix paid over $10,000 to delinquent GoTo account holders during the month GoTo Entertainment was operating from the Phoenix building.

An Enterbet (SBR rating D-) player has written into SBR with new hope after reading the recent report that highlighted the GoToEntertainment groups move into the BetPhoenix (SBR rating B+) platform. BetPhoenix is not backing the GoToGroup but has told SBR that the hosting arrangement is contingent on GoTo paying owed players.

Enterbet player:

Its been well over a year, since I last spoke to you about, slow pay/no pay enterbet.  To be honest, I had giving up all hopes of receiving my remaining balance of $1941.05.  Until I read your article, about betphoneix contingency to back enterbet, once all owed players has been paid.  I would hope, that this would be a chance for me, to finally be cashed out in full.  And ask that you would include my account, to the list, of slow pay, dating back as far as 2008.

 

 

 

BetPhoenix website down

07.18.2010


The BetPhoenix (SBR rating B+) website is currently down. Bettors are able to access the backup site of bettor2.betphoenix.com/login.asp. SBR will update as BetPhoenix comes back on-line.

Editor's note - BetPhoenix homepage is back on-line. 

BetHorizon feedback wanted

07.18.2010


On July 9th, SBR reported that BetHorizon (SBR rating B-) stated that all Moneybookers payouts would be caught up within 10 business days. Since this time, an additional player has come forward to inquire on Moneybookers payouts as he has attempted to request his balance of $10,825. The following players have reported Moneybookers slow-pay:

Player 1: Requested £3000 on May 14th via Moneybookers
Player 2: Requested £1391 on May 15th via Moneybookers
Player 3: Requested £1000 on May 3rd via Moneybookers

Players with feedback on BetHorizon withdrawals are asked to write to SBR via sportsbook complaint form, or directly by e-mail.

Matchbook software complaint update

07.16.2010


Matchbook (SBR rating B-) has refunded the players who reported that the exchange software wrongly allowed their offers to be matched.

Matchbook:

We concluded our investigation of this market and found that a site administrator mishandled the manual close/reopen procedure.  Except for live markets, we almost never close and then reopen a market (in this case, it was done in response to a client request). As a result, this procedure was performed manually (and incorrectly, as it happened).

We have refunded the three offers that were affected by this error and have also checked past markets to ensure this has not happened in the past.

CreditWagering slow-pays update

07.15.2010


Two additional CreditWagering (SBR rating D-) slow-pay complaints were filed with SBR. Player 1 requested $1951 mid-March, and player 2 requested his withdrawal mid-April. Both players state that they were offered to be paid via Moneygram, but have yet to receive any such payments from CreditWagering. SBR will update this report.

CreditWagering Player:

I am owed $915 and can not get a reply email from creditwagering. The request is 2 months old and initially I was told I'd get a card to withdraw from. That never came so I was told they could do a moneygram and have not since heard from them when I try to contact for a response. I've been on and off with them for 2 years and have gotten paid in the past as well as paid them.

Matchbook investigating software complaints

07.14.2010


Matchbook (SBR rating B-) tells SBR that they are investigating the software errror complaints reported by players on July 13th, where players stated that canceled offers and offers which had expired were matched. SBR will update this report.

Matchbook:

We are currently investigating both claims that you forwarded to us.  In the case below, if the market was closed then reopened, you (and the client) are quite right that the offer must be canceled.

GoToEntertainment moves to BetPhoenix office and wagering platform - UPDATED

07.14.2010


Update, 9/04/2010: The GoToEntertainment Group including Enterbet and GoToCasino have been ejected from the BetPhoenix building and platform. BetPhoenix was hopeful it could provide motivation to GoTo to pay owed players and become profitable under the Phoenix umbrella. BetPhoenix paid over $10,000 to delinquent GoTo account holders during the month GoTo Entertainment was operating from the Phoenix building.

The GoToEntertainment Sportsbook Group, which includes EnterBet (SBR rating D-), GoToEntertainment (SBR rating D-) and GoToCasino (SBR rating D-) has moved into the BetPhoenix (SBR rating B+) office and onto the same wagering platform. BetPhoenix is not backing the GoTo Group but tells SBR that the arrangement is contingent on GoTo paying owed players including the 6 players who have reported not being paid to SBR.

Player 1: A GoToCasino player reports being slow-paid $250 from an April 30th payout request.
Player 2: A GoToCasino player reported being slow-paid $250 from a February 3rd withdrawal request.
Player 3: A GoToCasino player reported being slow-paid from a $6,300 withdrawal requested in June of 2009.
Player 4: A GoToCasino player reported being slow-paid $650 from a March 1st payout request.
Player 5: A GoToCasino player reported being slow-paid $2017 from a late 2009 payout request.
Player 6: An Enterbet player reports being slow-paid $1500 from a November 2009 payment request.

In a recent letter to SBR, a GoTo group manager acknowledged the slow-pay delays:

GoTo:

We are a couple weeks backed up on our payouts as always happens this time of year, but {name ommitted} payout will be sent next week.

 

Matchbook players report problems with exchange software

07.13.2010


Matchbook (SBR rating B-) players complain of the exchange software matching bets erroneously.

Player 1:

I set a market at -168 on Under 8.5 in minn/tb game for $145. About 20 seconds after i made the Market, I canceled it and it was cleared from my unmatched bets slip. 7 minutes later it was matched (after i already cancelled it), I have made all my bets from iphone without a problem. Considering over the past week the site goes down for 5 minutes at a time everyday more then once, i truly believe the problem resides on matchbooks end and i should not be responsible for the error.


The second player to complain of the software also created an offer — David Oritz at -124 prior to the final round of the 2010 Homerun Derby.

Player 2:

I offered David Ortiz at -124 before the final round. My bet went unmatched, and they closed live betting for the event. It said "live betting is no longer available for this event." I checked my account, and it showed the bet as unmatched. Then after the event, I go into my account and see that the bet was matched. I guess they closed betting on the event and then decided to reopen it. I called them and they said that yes, they closed it and then re-opened it.

They can't close betting on an event and make all unmatched bets void, and then re-open the betting and take the unmatched bets and put them back up as offers. This is exactly what happened. This bet should be void.


SBR has followed up with Matchbook to inquire on both complaints.

Oddsmaker update — sportsbook addresses World Cup prop dispute

07.13.2010


Oddsmaker (SBR rating D-) has addressed the July 12th World Cup Prop dispute which was filed over the grading of a margin of victory prop. A player wagered $200 on the "Draw" outcome and had his bet graded as a loser. Oddsmaker's position is that the bet had to be a 'scoring draw', and that 0-0 was not considered a winner. Oddsmaker claims that "scoring tie" was listed on the wager type, but has not yet provided evidence to substantiate. The player adamantly denies seeing any such notation.

MLB All-Star Trivia — win $25 per correct answer

07.13.2010


SBRforum is hosting a second round of Free MLB Trivia tonight in celebration of the All-Star game. The contest is free to play and takes place at 7PM ET. The game is also available for wagering at SBRforum's point sportsbook — where forum readers can use free points accrued from posting for a chance to order merchandise, apparel, and pizza deliveries courtesy of the SBR Store — so don't miss out!

BetSportsWeb update

07.12.2010


BetPhoenix (SBR rating B+) management has confirmed that BetSportsWeb will not be moving into their facility or joining their platform. BetSportsWeb (SBR rating D-) was a white label on the Blue Grass Sports platform; which will now operate out of BetPhoenix's headquarters. SBR will update this report once BetSportsWeb completes its move into a new building.