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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Neobet slowpay complaint #2

10.16.2010


A Neobet (unrated) slow-pay complaint has been reported. On September 13th, a player requested a €995 payout by Moneybookers. After waiting one week, the player had not been paid, and asked if the payout could be made by bank transfer. Neobet agreed to the bank transfer, but failed to deliver payment. Neobet is not answering the player's emails. SBR is attempting to discuss this dispute with the sportsbook. On October 8th, SBR reported on another instance of Neobet slow-pay.

Betboo voids wager citing bad line, then grades it as a loss the next day

10.16.2010


Betboo (unrated) voids a wager citing a bad line, then grades it as a loser after the event. On October 10th, a player wagered €5 on the St. Petersburg vs Spartak Moscow Russian Hockey match at odds of 7.30. A few hours after placing his bet, he received an e-mail stating his wager was voided due to an odds error. After the match was played the following day, his account was debited for a loss on the voided wager. When the player contacted Betboo, they stated the earlier e-mail was sent in error.

On April 6th, SBR reported that Betboo changed a player's winning wager to a losing one. Players should exercise extreme caution when choosing to play with unrated sportsbooks. | SBR Sportsbook Ratings guide

Scam Alert — Stryyke Sportsbook

10.15.2010


A Stryyke (SBR rating F) complaint has been reported. A player writes that on April 22nd he asked for a withdrawal of €262. After one month passed the player asked for an update on his payout, Stryyke did not reply to his query but instead placed the funds back into his gaming account. Stryyke has not provided communication to the player since.

Loss of Gaming License
On September 8th, SBR reported that the Lotteries and Gaming Authority (LGA) of Malta revoked Stryyke's gaming license. SBR readers have reported that over €32,000 in winnings has not been paid. Stryyke has refused to discuss the account statuses or address why it continues to operate if players are not being paid to SBR. Stryyke is on the SBR Sportsbook blacklist.

10.15.2010


WSEX Sportsbook (SBR rating D) update.

WSEX has settled 5 more player slow-pay complaints. WSEX still owes $102,029 to 10 players. A new player was added to SBR's slow-pay list this week who has $3,000 and $2,960 withdrawals pending. His checks were requested on March 11th and April 13th. WSEX has stated that player will receive one check next week with the subsequent one to follow. Players in need of sportsbook assistance with WSEX should fill out a sportsbook complaint form.

Recent players confirmed as paid in full
Player 1: Received $5,000 balance
Player 2: Receved $3,000 balance requested on May 10th
Player 3: Received $2,122 balance requested on August 30th
Player 4: Received $772 balance requested on April 5th
Player 5: Received $600 balance requested on February 25th

Sportingbet player has account closed after 1 bet

10.14.2010


SportingBet (SBR rating B+) complaint. A player says his account was closed and a $248 winning bet voided. On September 17th, he deposited $680 and bet $273 to win $248 on an Aussie Rules football match. One day after the game, Sportingbet closed his account. SBR is investigating the complaint.

10.13.2010


AllStar (SBR rating D-) & Sports.com (SBR rating D-) allegedly confiscate $39,000 in winnings. A player writes to SBR that on September 21st, his accounts were closed after he won $35,000 on tennis parlays.

The player deposited $10,500 to AllStar and increased his balance up to $49,500. He deposited $1,000 to Sports.com and still has $6,900 in pending wagers at the sportsbook. He was told that he would be refunded the $10,500 in AllStar deposits, but would only receive his $1,000 back from Sports.com if his pending wagers won.

AllStar and Sports.com are both operated by Jazette Enterprises Ltd.. Jazette is the label behind the Sportsbook.com (SBR rating D-) family, and has acquired a reputation for confiscating funds from winning players. In this alleged instance of theft, the AllStar manager claims that the winnings were being voided due to the player circumventing limits. However, the player states that he was fully aware of Jazette skins policy and that he consciously avoided wagering the same game at each site. | Sportsbook.com group confiscation report

BetOnline247 slow-pay complaint reported

10.13.2010


A BetOnline247 (SBR rating D-) player asked for a withdrawal of €500 on August 30th. He has not received payment to date. BetOnline247 currently is slow-paying 3 other players a total of €1510. SBR last reported on a BetOnline247 payment September 15th.

Bet24 player has winnings removed

10.13.2010


A Bet24 (SBR rating C) player submits a sportsbook complaint. On 10/12 the player deposited €140 and placed a series of wagers that increased his balance to over €1,000. After making the profit, the player requested a withdrawal and sent in a copy of his passport. Bet24 approved the ID by e-mail confirmation later that night, but the player says the morning of October 13th his balance was adjusted to €140. Customer service informed the player that his account was linked to other accounts and has been blocked. He was told he could withdraw his deposit at anytime. The player denies being linked to other accounts. SBR is investigating.

CentreBet honors losing wager on bad line

10.12.2010


A CentreBet (SBR rating B+) wagering complaint has been reported. Centrebet put up a home-away line for Primera Liga for all games played from September 21st-23rd. Originally, this wager had a handicap of home team -9 goals for 10 games. On the first day, the home teams outscored the visitors by 8 goals in 3 games. In the remaining 7 games, the home teams had a total handicap of approximately 7 goals. On Wednesday September 22nd, the fair handicap for the Primera Liga would be about -15 goals. The player bet into an obviously bad line of -9 goals (the opening line). Centrebet then claimed this was a "live line", which reflected the goals scored already.

When the player presented the odds of the remaining games which demonstrated the -9 handicap was either a bad line or a past-post, Centrebet stated the following:

Centrebet:

We opened this market knowing that some games had already been played at the price listed.
The handicap of -9.0 did take the other games played into consideration...I’ve been advised that our head of Sports Bookmaking will not enter into any further correspondence regarding this matter and the player was previously advised of the same.


Players are advised not to bet into obviously bad lines or past-post sportsbooks, as this allows the possibility that a sportsbook honors the wager if it loses, or void it if it wins.

10.11.2010


A Bet1128 (SBR rating D+) player has contacted SBR stating that his account has been deleted. On August 4th, the player wrote to SBR indicating that the €300 balance he maintained with Bet1128 in 2009 was erased from the website. Bet1128 does not dispute the player's claims. Bet1128 states that Centurion Ltd. acquired the domain, but not any liabilities from Paradise Bet Ltd. who used to operate the sportsbook. Shortly thereafter, Paradise Bet Ltd. made the news for allegedly being a front for organized crime. | Full Bet1128 Sportsbook report

Football Handicapping Contest: $10,000 per week

10.10.2010


SBRforum's signature football handicapping contest, The "Beat The Prick" challenge, is still open for registration. The contest has a $10,000 weekly pot which is divided among all contestants that outscore "The Prick", SBR's resident mascot handicapper. Each contestant makes 4 picks per week on games opposite to what has been chosen by the mascot, and attempts to net more units for that weekends football slate. There is still time to signup, play, and rake in some of the pot! Visit SBR Contests to register.

Jazz player confirms payment

10.09.2010


A Jazz (SBR rating C) player confirms receiving a $5000 payout. The player has a balance of $140,000 with Jazz. Jazz allegedly told the player they would try to send him a payment each week until his balance was considerably lower. Players with withdrawal feedback or payment complaints against the Jazz Sportsbook Group are asked to submit sportsbook complaint forms.

Neobet complaint reaches SBR mailbox

10.08.2010
A withdrawal complaint against Neobet (unrated) has been reported. In early August, a player accepted a €50 bonus on a €50 deposit. He completed the required rollover on September 16tth and requested a payout of €336. A week later, Neobet's live support stated that there were difficulties with Moneybookers and arrangements could be made to pay the player out through Western Union instead. The player accepted the offer, but in the following weeks to come was not provided any WU pickup instructions. His €336 withdrawal is still pending in his account, and he has not been answered since via e-mail or chat. SBR is following up on the complaint.

WSEX player confirms payment

10.07.2010


A WSEX Sportsbook (SBR rating D) player has confirmed receiving a $3000 payout. His check was requested on April 12th. WSEX has cleared $127,617 in slow-pay in the last month. Currently, 14 WSEX players remain on the slow-pay list and are owed a combined total of $125,483. SBR will update this report.

Bet770 player locked out of his account

10.06.2010


A Bet770 (unrated) player has stated that his login has been deactivated. The player has a £353 balance with Bet770. He claims that Bet770 has not answered its support line or e-mails. In a similar complaint, SBR reported that Bet770 removed funds from a player's account and locked his log-in for more than two months.

Sportsbook.com removes poker winnings due to alleged chip-dumping

10.05.2010


A Sportsbook.com (SBR rating D-) player that had $2800 in poker winnings nullified due to alleged chip dumping  has asked SBR to review his hand history. The player claims he played heads up 2/4 NL poker against another player over the course of one night and engaged in no fraudulent activity. The player's non-poker balance of $1700 was paid by Sportsbook.com. SBR is following up on the complaint.

10.04.2010


SportsbookReview update — WSEX Sportsbook (SBR rating D) has stated that 36 players who filed sportsbook complaints through SBR have been paid in full. The total amount allegedly paid to the players was $124,617. SBR has already received confirmation from 5 players that their funds were received. WSEX is still slow-paying 14 players $128,483. One WSEX manager acknowledged the size of each withdrawal request effecting the placement in the payout queue but added that players on SBR's list would be fast-tracked.

BetOnline247 payment complaint

10.03.2010


A BetOnline247 (SBR rating D-) slow-pay complaint has been reported. On September 1st a player asked for a withdrawal of €238, and has yet to receive his funds. This is the third outstanding BetOnline247 slow-pay complaint. SBR is continuing to attempt to discuss the payout statuses with BetOnline247.

QuickSilver payment complaint reaches SBR mailbox

10.02.2010


A QuickSilver Sports (SBR rating C) payment complaint has been reported. On 9/18 a player asked for a withdrawal of €187 through Moneybookers, and has yet to be paid. On 9/27 SBR reported that an additional player was being slowpaid £1300 from a two-month old payout request. SBR is following up with Quicksilver.

ABC Islands player highlights withdrawal difficulty

10.01.2010


A new ABC Islands/Jazz (SBR rating C) slow-pay complaint has reached the SBR mailbox. On July 17th a player was instructed to contact a Jazz manager to request an international bank transfer. The player did so and asked for a withdrawal of $4,500. He was quoted a 30 day time-frame for the payment. After that time-frame passed, the player asked if he could receive his funds another way. The player continued to e-mail customer service but never was reconnected with management and still has not been paid his $4500. He has a total balance of $6,022 with Jazz.

Two other Jazz players are owed over a combined $100,000 and have not received any payments, despite promises of book-to-book transfers and other arrangements. Jazz management is routinely unavailable for comment.

Bookmaker Group undergoing website maintenance

10.01.2010


The Bookmaker.com Group (SBR rating A+), which includes Diamond & BetCRIS is currently undergoing website maintenance. Bookmaker has stated to SBR that all sites are expected to be back online shortly. Players can still place bets by telephone by dialing 1-866-924-3712.

UPDATE — Bookmaker is back on-line.

SBRforum Poker Freeroll at 8:05pm ET

09.30.2010


SBRforum has announced a $500 Poker Freeroll tonight at 8:05pm ET. The freeroll is an exclusive event for SBRforum "PRO" members. PRO members receive double forum points for posts and can make purchases through the SBR Store. For details on the PRO Program visit SBRforum.

Jazz Sportsbook slow-pay complaint

09.30.2010


A Jazz Sportsbook (SBR rating C) slow-pay complaint has been reported. On August 20th a player asked for a withdrawal of $1855. He received $500 later that week, and has not received any indication from Jazz on when his remaining $1355 would be paid. Jazz also owes $4456 to a player that received a $4000 transfer to Diamond Sportsbook earlier this month. Jazz has shown an inability to service winning players with timely payouts, and was downgraded to the mark of C on June 1st as a result.

New Betmotion payment complaint

09.29.2010


On September 12th, a Betmotion (unrated) player asked for a withdrawal of £84 via Moneybookers. After a week of not receiving his funds, Betmotion sent the following e-mail explaining the payment delay:

Betmotion:

We would like to inform you that unfortunately we are having a delate on payout, we are working in order to solve it as soon as possible. we apologize and appreciate your patient. We will get in contact when withdrawl be ready.


Noticably absent from Betmotion's e-mail was an expected payment time. On September 28th, a player reported payment from Betmotion after SBR pursued the matter with the sportsbook. SBR is following up on this complaint with Betmotion.