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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

06.29.2010


SportsInteraction (SBR rating B-) has decided to honor all accepted wagers on the Mahut/Clement doubles team at -120. Mahut/Clement faced Fleming/Skupski in a Wimbledon Grand Slam doubles match. SportsInteraction never updated its offering despite the markets .35 line move that came as a result of Mahut's marathon singles match with John Isner the day before. SBR reported on the wager cancelation earlier today.

06.29.2010


SportsInteraction (SBR rating B-) canceled a player's wager on the Wimbledon doubles match Mahut/Clement vs Fleming/Skupski. The winning wager, which he staked €110 on, was voided after the completion of the match. SportsInteraction's position is that there was a clear odds error. At the time of the player's wager, 5Dimes (SBR rating A+) had odds of 1.64 (or -156) on the match. The player's ticket was for 1.83 (or -120).

However, the odds on the match opened at approximately -120, which is what the player wagered. The day before the doubles match, Nicolas Mahut played a marathon match with John Isner which ended up being decided 70-68 in the 5th set. Oddsmakers felt Nicolas' physical endurance  after the record-breaking match would be a questionmark that should effect the price of the doubles match, so the market was updated. SportsInteraction failed to react to this odds change.

This is commonly referred to as a 'stale line'. A stale line is a result of a linesmaker failing to update the odds of a particular event, as opposed to a 'bad line' which is a clear and obvious clerical error, such as a reversed pointspread or moneyline. In this case, SportsInteraction cited a bad line rule and voided the winning wager after the match ended. SportsInteraction has canceled bets after the events began before, as was done in this December 06 sportsbook dispute. As the odds the player accepted were in-line with the market at one point, SBR has suggested that SportsInteraction pay all wagers on the stale line. SBR will update this report pending SportsInteraction's decision.

WSEX player was informed checks take up to 20 business days

06.29.2010


WSEX (SBR rating D+) accounting gave a misleading time-line to a player that asked how long his $2155 check requested on May 4th would take to receive. He was told that the normal regular mail check delivery time is up to 20 business days. After 20 business days, WSEX told the player the delay was caused by a switch in banking processors. In reality, WSEX payment delays began much sooner than the purported processor change; WSEX was first downgraded in April of last year for their payout issues. WSEX continued its slide over the next several months and to date has fallen to the mark of D+, slow-paying 44 players $246,477. WSEX has yet to clear the payout request of a user who attempted to withdraw his balance in October of 2009. WSEX management claimed players that wrote to SBR via sportsbook complaint form would be placed on "priority lists". It is unclear how many additional users are encountering payout delays. SBR asks any player to fill out the complaint form or write directly to help@sportsbookreview.com with their payout statuses and account numbers.

WagerHub sportsbook off-line; accounts taken over by ProBets.com

06.28.2010


WagerHub (SBR rating D-) has gone off-line. The homepage displays a logo redirecting to ProBets.com (SBR rating D-), a member of the Sportsbook.com Group. WagerHub provided no notice to players of the upcoming takeover. WagerHub came under fire at SBRforum for their decision to publicly justify confiscating $1900 in player winnings in a sportsbook dispute. WagerHub then nullified $1400 in winnings from the player who submit an April 26th sportsbook complaint. SBR contacted ProBets and was told that the sportsbook was not yet prepared to release an official statement regarding the acquisition. WagerHub players that have problems logging into ProBets or wish to comment on their balance status and ability to withdraw funds are asked to submit sportsbook assistance forms.

Coral Sportsbook voids bonus and winning wagers in country restriction dispute

06.28.2010


Coral (SBR rating A-) has voided a player's bonus and winning wager. In early June, a player from Belarus deposited £25 and received a 100% bonus. He won £300 on his first wager, and an additional £210 in subsequent wagers bringing his account balance to £510. Coral then voided all wagers and canceled the bonus. Coral's promotion page limited the bonus to UK residents only, however the software applied the bonus to the player. Coral has subsequently argued to SBR that it has a right to limit its promotions however it wishes. Canceling all wagers from players that did not spot the country restriction terms, rather than deducting the bonus amount and honoring all winnings allows a potential free-roll of the player. SBR is discussing the bonus complaint with Coral further.

Jazz Sportsbook Group payouts update

06.28.2010


The Jazz Sportsbook Group, which includes ABC Islands (SBR rating C), LooseLines (SBR rating C), and JazzSports (SBR rating C) currently has three outstanding slow-pay complaints from players totaling $11,500 in funds owed. A manager stated that one of the payout requests, which was reportedly made by a player via e-mail on June 1st was not received. Jazz has discontinued its live chat service, players that wish to withdraw funds must log their requests through e-mail. The player states he requested $2500 to be paid to his Moneybookers account. Players 2 and 3 requested $4000 and $5000 respectively via check in the first week of June. Three other players who wrote to SBR for sportsbook assistance allegedly received payments via Moneybookers. SBR is confirming the payments with these players and will monitor their progress in requesting the rest of their balances. Jazz has claimed it is expecting a bank wire to hit their Moneybookers account to allow for additional eWallet payments. All sportsbook within the

06.28.2010


Eight new WSEX (SBR rating D+) complaints have been filed on the heels of the June 23rd update where three WSEX players reported payment. The cumulative amount owed to the six players is $30,632. This increases the total debt WSEX has to players to $244,322, with the first payout requested in October of 2009. SBR will update this report.

WSEX player comments:

I have 3 checks all for 3K each pending from april 5th, april 12th, and april 13th,2010 i have been waiting on. I already filed a complaint without an account # but have received no feedback. I asked wsex to provide me with an account # and they won't do it. I just want to make sure my complaint is filed. They have been giving me the run-around for the last 2 months. Last, about 6 weeks ago after I emailed them for the 7th or 8th time, they told me all my checks would be mailed out within two weeks. It didn't happen.

Sportsbetting.com deactivates account of winning casino player

06.28.2010


Sportsbetting.com (SBR rating C-) has twice deactivated the account of a winning casino player. Sportsbetting.com credited a player $280 on June 6th from their loyalty program, he proceeded to play European Roulette and increase his balance to $72,000. Sportsbetting.com then deactivated his account to verify the legitimacy of his play. His account was reopened the following week. The player continued to play European Roulette and made an additional $28,000. Sportsbetting.com deactivated his account a second time citing the need to investigate ''irregularities'' within the software. SBR is following up with Sportsbetting.com management. | Sportsbetting.com forum discussion

BetOnline247 free bet promotion dispute

06.28.2010


BetOnline247 (SBR rating D-) has denied the payout request of a player that cashed in $239 after accepting a free bet promotion from the sportsbook in 2008. BetOnline247 accumulated a number of complaints from players that had their deposits refunded and winnings left in their account. On March 6th, BetOnline247 claimed that there was a pending ownership change and afterward all complaints would be settled. As of June 23rd, BetOnline247 stated that three players who submitted sportsbook complaints received payment - one player confirming receiving only a partial payout toward his balance owed.

BetOnline247 has claimed that the $20 free bet promotion the player accepted carried a $60 funding requirement before winnings could be withdrawn. However, after their website and ownership changes BetOnline247 is unable to point to any archived promotional rules or offer made to the player in this dispute. SBR has suggested that if BetOnline247 cannot produce any evidence supporting its position, that the player be paid his $239 balance. SBR will update

Jazz Sportsbook Group addresses two payout complaints

06.27.2010


The Jazz Sportsbook Group has addressed two payout complaints. The Jazz Sportsbook Group is comprised of ABC Islands (SBR rating C), LooseLines (SBR rating C), and JazzSports (SBR rating C). After failing to provide adequate service via eWallet to players, on June 1st the Jazz Sportsbook Group was downgraded to C. Jazz Sports management has stated that two players who reported slow-pays of a combined $9000 would receive payment next week. Players that have not yet written in regarding the status of their payout requests are asked to write to SBR by submitting a sportsbook complaint form.

Bet911 player continued to place wagers

06.26.2010


A Bet911 (SBR rating F) player who was unaware that the sportsbook announced it could no longer pay winners continued to place wagers up until June 22nd. Bet911 accepted the wagers despite its acknowledgment that the sportsbook would close and look for new ownership to pay player balances via an industry bailout. It was recently reported that BetPhoenix (SBR rating B+) took over at least one player's balance and instituted a 10X rollover as a good faith gesture. Many of Bet911's players already have accounts at most sportsbooks - this has effected their efforts to peddle their players to a larger sportsbook.

Bet911 player:

If only I had read your site more regularly I would have known there was a problem with them. I had about £4,500 with them and until Tuesday 22nd June they were still accepting bets. Do you think I can wave goodbye to that money or is there any route I can take to try and retrieve it?

BetHorizon horse racing dispute update

06.26.2010


BetHorizon (SBR rating B-) has updated SBR on the June 25th horse racing complaint. BetHorizon initially underpaid a winning horse bet by $4,000 and a wagering supervisor told the player his maximum payout for the bet type was $10,000, despite this not being expressly written on the website. SBR contacted senior management who then reviewed the case and stated that the player was right, and adjusted his payout.

BetSportsWeb fails to follow through with payment plan

06.25.2010


A BetSportsWeb (SBR rating D-) payout complaint has been received. BetSportsWeb made partial payments to a player beginning in January of 2010 after closing his account. The player last received $1400 in April, and is still owed $1,060. BetSportsWeb initially promised to make weekly installments toward the player's balance. This is not the first reported instance of BetSportsWeb failing to honor its payment plans. BetSportsWeb's rating has been lowered to D-.

Jazz Sports player points out misleading listed payout times

06.24.2010


A Jazz Sportsbook (SBR rating C) payment complaint has been reported. On May 27th a player requested $4142 via Moneybookers, before learning from Jazz that he would have to limit his payout requests to $500 increments. This is despite the message on the JazzSports website listing "Same day payouts, receive within hours of your request (up to $5000)". To date the player has received 5 payments from Jazz, and is now being asked to wait an additional two weeks per payout request. Jazz Sports was downgraded to C on June 1st for its inability to efficiently service eWallet methods, along with LooseLines (SBR rating C) and ABC Islands (SBR rating C).

Globet player submits sportsbook slow-pay complaint

06.24.2010


A Globet (SBR rating D+) payout complaint has been reported. On April 27th a player requested €293 via bank wire, and has not received payment. In an e-mail to the player dated May 21st, Globet only stated that he would receive payment as soon as possible. SBR is following up with Globet.

CreditWagering addresses slow-pay complaints

06.24.2010


CreditWagering (SBR rating D-) tells SBR that all players who filed sportsbook slow-pay complaints would be paid within 3 weeks. No further information regarding the slow-pays was made available. Five players have submitted CreditWagering payout complaints totaling $10,559.85 in funds owed.

CreditWagering:

All customers will be paid within the next 3 weeks.

Free World Cup Contests at SBRforum

06.24.2010

SBRforum posters are buzzing about todays Free World Cup Trivia contest, which is operated via live broadcast where posters watch along to type potential answers in the Free World Cup Trivia thread. Each correct answer is worth $25 in free cash. Aside from World Cup Trivia, SBRforum is also currently accepting registrations for the free $500 World Cup Moneyline Madness and $500 World Cup Action Goals contests. Each free money event takes place on SBR Contests.

BetUS excludes wagers from rollover

06.23.2010


A BetUS (SBR rating C) bonus complaint has been reported. A player deposited $1000 in December and wagered on the LA Lakers to win the NBA Championship. He received $200 in freeplay for his deposit, which he lost. The offer held a 6 time rollover. After receiving his winnings from the Lakers bet, he began betting both sides of each wager to more quickly clear through rollover and to secure some profits from his future bet. BetUS initially told the player only one side of these wagers would count toward rollover, before allegedly telling him in a follow-up phone call he made to inquire on his rollover completion that no wagers would count toward rollover if both sides were taken. BetUS has no posted rule on the subject. On April 29th BetUS received a similar complaint of not counting certain wagers toward rollover. SBR is investigating the complaint.

CreditWagering website off-line

06.23.2010


CreditWagering (SBR rating D-) is off-line. CreditWagering is currently slow-paying 5 payers a total of $10,559.85, the first payout was requested on January 19th. Players have reported being on payment plans to SBR.

06.23.2010


New Bestake (SBR rating F) complaints have been reported from players who were victimized by the unrated sportsbook's scam which was initially reported by SportsBookReview on June 20th. The Bestake homepage displayed a logo of "Show me the money" next to a new '4 hour express withdrawal' option that was never before placed on its site. After clicking the image and believing that they were going to be initiating withdrawal requests, players entire balances were placed on six World Cup soccer games. Bestake's hidden condition which was obscurely written inside of its terms of service for this 'promotion' was that all six wagers must win in order for a player to receive a 15% profit on their balances. Had the terms been clear and apparent once this radical and unprecedented promotion was launched, no players would accept what amounts to drastically worse six-team parlay odds for their entire account balances. Bestake management justified the absurd clause by stating that it was printed on the site, albeit not front and center next to the misleading promotion. SBR considers the action theft and is recommending Bestake cancel all wagers which resulted in players losing their balances on account of the promotion. | Bestake player comments

 

 

BetOnline247 claims two players balances have been paid

06.23.2010

 
BetOnline247 (SBR rating D-) management has claimed that two players who wrote in that their deposits were returned and balances left in their accounts have been paid. On June 9th BetOnline247 first contacted SBR stating that its website was back on-line and that the sportsbook intended to clear all player debt. SBR is contacting both players to verify BetOnline247's claims.

Casineto management stalling players

06.22.2010


Casineto (SBR rating D-) has acknowledged to SBR the financial problems it is having, as evidenced by the 18 outstanding slowpay complaints totaling $9418 in player funds owed. Casineto did not go into specifics but stated that within 2 weeks it expects all payment issues to be resolved. This is not the first instance of Casineto providing an arbitrary time-line, on May 20th Casineto claimed it would have all payouts cleared by May 24th. SBR will update this report.

Three WSEX players report payment

06.22.2010


Three WSEX (SBR rating D+) players have reported payment. One player received $9000 via 3 checks, two other players received $2500 each via Neteller. Players that have not submitted sportsbook complaints against WSEX are encouraged to do so. WSEX is currently slow-paying 33 players a total of $213,690, with the first payout request made in October of 2009. On June 18th, WSEX management stated players that asked SBR for help would be on a "priority list".

06.21.2010

Update to 6/20 Bestake fraud report - SBR has received 30 complaints from Bestake players on the sportsbook's new "Show me the money" feature. Bestake placed a link for the promotion next to an inaccurate description: "New Feature: Express 4 hours withdraw. Start now.".