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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Casineto back online, addresses no-pay complaints

12.20.2010


Casineto Sportsbook (SBR rating F) is back online. On 12/18, SBR reported that Casineto was off-line. Casineto players have reported being owed over $11,000. The last Casineto player reported payment was on April 23rd. SBR downgraded Casineto from D- to F on October 19th. Casineto is on the SBR Sportsbook Blacklist. Casineto issued the following generic statement to SBR today:

Casineto:

We are really sorry for the inconveniences caused! Our management are continuously working to solve this financial situation. We can assure you that all of our players will be paid. Thank you for your understanding in advance!

 

12.20.2010


Xlbet (unrated) players report 9 new slow-pays. The players are owed a combined €8,181, and requested their funds as far back as October 17th. The last confirmed payout made by Xlbet was reported on 11/22. In total, 15 Xlbet players have reported slow-pay. Xlbet owes these players €11,136. | Xlbet player comments

JazzSports withdrawal feedback wanted

12.20.2010


A JazzSports (SBR rating C) player reports a payment complaint. The player tells SBR that he maintains a $16,000 balance and was last paid $1,000 via bank wire in November. He claims that he has not been given a date on when he can expect to receive his next payout. SBR is following up with Jazz to discuss this dispute.

The entire Jazz Sportsbook Group family, which consists of Jazz, LooseLines, and ABC Islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner. Players with payment complaints from the Jazz family are asked to submit sportsbook complaint forms.

Casineto update, scam sportsbook now off-line

12.18.2010


Casineto Sportsbook (SBR rating F) is off-line. Casineto players have reported unpaid withdrawals from 2009. On 10/29, SBR downgraded Casineto from D- to F. On 12/17, a Casineto player reported being owed $1,024. In total, Casineto players have reported being owed over $11,000. Casineto management has declined to discuss any of the no-pay complaints with SBR.

12.17.2010


UPDATE - SBR finds in favor of VIP Sports. The player failed to provide sufficient proof that his deposits cleared. The player also declined to authorize SBR to request a bank-printed statement on his behalf to solidify his position.

A VIP Sports (SBR rating B+) player reports a $77,500 winnings dispute. On December 4th, the player states that he deposited $1,500 via instant deposit. In the following week, the player increased his balance to $79,000. On December 12th, the player states that after attempting to log into his account he received a message that his sportsbook access had been disabled. The player called the number left on the screen for him, and was told that his deposit had been declined due to insufficient funds and that his winnings were nullified.

The player claims to have followed up with his bank and received confirmation that no debit attempt was made for the amount of $1,500. VIP disputes this, adding that three years ago the player had an $8,000 insufficient funds dispute which was ultimately settled. SBR has scheduled a call to discuss the winnings dispute with VIP's operations manager.

On 12/6/2004, SBR reported that instant deposits were a source of complaints from some players who carelessly left an insufficient amount of funds in their bank accounts, or caused the deposits to bounce by spending funds before the sportsbook could debit them. The general processing time for instant deposits can be up to 3 business days. Players must ensure that a sufficient balance is left in their accounts to avoid insufficient funds disputes. | VIP Sports Player comments

BetClic withdrawal feedback wanted

12.16.2010


A BetClic (unrated) player reports a withdrawal problem. On November 12th, he requested a payout of €100 to his bank account. The player states that as of December 16th, the funds have still not arrived. SBR is following up with BetClic. BetClic players with withdrawal feedback are asked to write in via sportsbook complaint form.

Bet770 bonus abuse complaint

12.16.2010


A Bet770 (unrated) player reports that he had a £400 balance voided for what was alleged to be bonus abuse. The player states that he redeemed Bet770's special £5 bonus deals for a period of 6 months. The player claimed he fulfilled rollover on all promotions. Bet770 reportedly zeroed out his account stating that the player received bonuses from "different language versions" of the website. SBR is contacting Bet770 for more details.

BetUS player submits withdrawal complaint

12.15.2010


A BetUS (SBR rating D+) player claims he has not been paid $999 from a withdrawal requested two months ago. The player states the funds were requested from BetUS via bank wire, and carried an up to 10 business day time-frame. SBR is confirming the dispute.

12Bet voids wager citing bad line

12.15.2010


A 12Bet (unrated) player states that he had £456 in winnings voided. On November 29th, he risked £159 on the draw option in the Wolfsburg vs Bremen match. After his wager won, the player noticed his wager was voided. 12Bet told the player that there was an obvious error, since they intended to offer the line at 3.30 vice 3.87. The player disputes this, stating that 3.87 was a fair market price. SBR is attempting to discuss this dispute with 12Bet.

Free Basketball Handicapping Contest; January 2nd

12.14.2010


SBRforum has announced its Free Basketball Handicapping Contest. The Moneyball Shootout takes place on January 2nd and offers a $5,000 weekly prize-pool to the top 25 contestants. The contest also boats a season-ending $10,000 prize-pool to the players who finish in the top 15.

Fortunawin player submits Moneybookers slow-pay

12.14.2010


A Fortunawin (unrated) player has reported slow-pay. On December 6th, he asked for a withdrawal of his €2998.30 balance via Moneybookers. He was quoted with a six day time-frame to expect his funds. After that time-frame passed, the player provided an e-mail transcript where Fortunawin acknowledged payments being delayed:

Fortunawin:

Payouts goes a little bit slower now. There are some people, who is waiting already 2 weeks.
Thank you for your patience!

Casineto player burned in year long no-pay

12.14.2010


A Casineto (SBR rating F) player reports being no-paid $250 for one year. Casineto was downgraded from D- to F by SBR on October 29th. Casineto players have reported being owed over $10,000. Casineto management has not returned SBR's contact.

Matchbook player reports payment

12.13.2010


The Matchbook (SBR rating B-) player from SBR's 12/11 report has confirmed payment. The player was paid $500 to Gold-Pay. On 12/11, the player wrote to SBR indicating that Matchbook was experiencing a technical difficulty in processing payments to Gold-Pay.

Matchbook withdrawal feedback wanted

12.11.2010


A Matchbook (SBR rating B-) player complains that he is currently unable to make a withdrawal. On December 9th, the player requested a $500 withdrawal to Gold-Pay. Matchbook informed the player Gold-Pay was not currently working as a withdrawal option. The player requested, but was denied being paid an alternate method since his deposit was made via Gold-Pay. Matchbook players with withdrawal feedback are asked to write to SportsbookReview.com.

BetOnline247 player confirms payment

12.11.2010


BetOnline247 (SBR rating D-) player reports payment. On 11/30, SBR reported on six cases of BetOnline247 slow-pay. One of the players requested €1416.20 on October 20th. That player confirmed receiving payment today. In total, 11 BetOnline247 payment issues remain outstanding, with those players owed $7712.58.

GoToEntertainment player reports year long slow-pay

12.10.2010


A GoToEntertainment (SBR rating D-) player reports not being paid for over one year. The player has a balance of $18,203 and two pending Moneybookers withdrawals of $5,000. On 7/19, SBR reported that the GoToEntertainment Group, which includes Enterbet and GoToCasino, left the BetPhoenix building and platform before a takeover deal was finalized. $10,000 was paid to delinquent GoTo account holders during GoTo's brief period in the BetPhoenix office.

Cashpoint voids player's account and bonus

12.10.2010


On November 11th, a Cashpoint (SBR rating C-) player deposited €100 and received a €100 bonus with an 8X rollover. On December 4th, the player had met €795 and found his account frozen. Cashpoint locked his account and voided the bonus. SBR is discussing this dispute with Cashpoint.

Cricketbetlive bonus complaint #2

12.09.2010


A second Cricketbetlive (unrated) player submits a complaint. The player deposited to Crickbetlive, made a qualifying wager, but was not credited with a £50 free wager. SBR is following up on this complaint.

Xlbet slow-pay complaint #6

12.08.2010


An Xlbet (unrated) player has reported being slow-paid. On October 9th, he requested a payout of €900. Xlbet has not replied to his e-mails, and has not been reachable by live chat. Xlbet players have reported six instances of slow-pay, and are owed €2955, with the oldest payment request made on June 18th.

QuickSilverSports financial troubles

12.07.2010


QuickSilverSports (SBR rating D) players have reported being owed over €20,000. QuickSilver has provided only generic e-mail responses to players. QuickSilver's owner claimed to be traveling and expressed a willingness to discuss the sportsbook's financial troubles with SBR, but was absent for a scheduled teleconference last week. QuickSilver has been downgraded to D. Players experiencing payout delays with QuickSilver are asked to submit sportsbook complaint forms.

Cricketbetlive fails to honor bonus promo

12.07.2010


In November, a Cricketbetlive (unrated) player deposited and made a £200 bet, and should have received a £50 bonus per Cricketbetlive's bonus promotion. Cricketbetlive refused to credit the earned bonus, accusing the player's of being part of a forum where punters share current sportsbook deals. SBR is still discussing this dispute with Cricketbetlive.

12Bet bonus confiscation update

12.07.2010


On 11/25, SBR reported that 12Bet (unrated) confiscated €449.30 (20% of player's winnings) from a player. That player had deposited €900 and received a €180 bonus. 12Bet refunded the player's deposit following his rollover completion. 12Bet was able to provide evidence to SBR that the player operated multiple accounts to redeem their signup bonus.