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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

BetOnline247 player confirms payment

12.11.2010


BetOnline247 (SBR rating D-) player reports payment. On 11/30, SBR reported on six cases of BetOnline247 slow-pay. One of the players requested €1416.20 on October 20th. That player confirmed receiving payment today. In total, 11 BetOnline247 payment issues remain outstanding, with those players owed $7712.58.

GoToEntertainment player reports year long slow-pay

12.10.2010


A GoToEntertainment (SBR rating D-) player reports not being paid for over one year. The player has a balance of $18,203 and two pending Moneybookers withdrawals of $5,000. On 7/19, SBR reported that the GoToEntertainment Group, which includes Enterbet and GoToCasino, left the BetPhoenix building and platform before a takeover deal was finalized. $10,000 was paid to delinquent GoTo account holders during GoTo's brief period in the BetPhoenix office.

Cashpoint voids player's account and bonus

12.10.2010


On November 11th, a Cashpoint (SBR rating C-) player deposited €100 and received a €100 bonus with an 8X rollover. On December 4th, the player had met €795 and found his account frozen. Cashpoint locked his account and voided the bonus. SBR is discussing this dispute with Cashpoint.

Cricketbetlive bonus complaint #2

12.09.2010


A second Cricketbetlive (unrated) player submits a complaint. The player deposited to Crickbetlive, made a qualifying wager, but was not credited with a £50 free wager. SBR is following up on this complaint.

Xlbet slow-pay complaint #6

12.08.2010


An Xlbet (unrated) player has reported being slow-paid. On October 9th, he requested a payout of €900. Xlbet has not replied to his e-mails, and has not been reachable by live chat. Xlbet players have reported six instances of slow-pay, and are owed €2955, with the oldest payment request made on June 18th.

QuickSilverSports financial troubles

12.07.2010


QuickSilverSports (SBR rating D) players have reported being owed over €20,000. QuickSilver has provided only generic e-mail responses to players. QuickSilver's owner claimed to be traveling and expressed a willingness to discuss the sportsbook's financial troubles with SBR, but was absent for a scheduled teleconference last week. QuickSilver has been downgraded to D. Players experiencing payout delays with QuickSilver are asked to submit sportsbook complaint forms.

Cricketbetlive fails to honor bonus promo

12.07.2010


In November, a Cricketbetlive (unrated) player deposited and made a £200 bet, and should have received a £50 bonus per Cricketbetlive's bonus promotion. Cricketbetlive refused to credit the earned bonus, accusing the player's of being part of a forum where punters share current sportsbook deals. SBR is still discussing this dispute with Cricketbetlive.

12Bet bonus confiscation update

12.07.2010


On 11/25, SBR reported that 12Bet (unrated) confiscated €449.30 (20% of player's winnings) from a player. That player had deposited €900 and received a €180 bonus. 12Bet refunded the player's deposit following his rollover completion. 12Bet was able to provide evidence to SBR that the player operated multiple accounts to redeem their signup bonus.

Betfair botched casino bonus promo update

12.06.2010


Betfair (SBR rating A) update. On 12/3, SBR reported that Betfair offered players a "Happy Hour" casino promotion on November 13th. The promo allowed for unlimited bonus credits provided that players could satisfy the 10X casino rollover.

A player deposited €300 with Betfair on November 13th. The player repeatedly used the Happy Hour bonus, eventually betting €1000 a hand. He increased his balance up to €32,071 Euro with the help of the promotion, which allowed unlimited bonuses. He successfully withdrew the money to his checking account, where it was credited on November 16th. On November 18th, Betfair debited his bank account for €32,071 without his consent or any warning. Betfair gave no explanation for the debit. SBR has requested comments from both Betfair and the player's bank. To date, neither has offered any comment.

Betfair botched casino bonus promo update

12.06.2010


Betfair (SBR rating A) update. On 12/3, SBR reported that Betfair offered players a "Happy Hour" casino promotion on November 13th. The promo allowed for unlimited bonus credits provided that players could satisfy the 10X casino rollover.

A player deposited €300 with Betfair on November 13th. The player repeatedly used the Happy Hour bonus, eventually betting €1000 a hand. He increased his balance up to €32,071 Euro with the help of the promotion, which allowed unlimited bonuses. He successfully withdrew the money to his checking account, where it was credited on November 16th. On November 18th, Betfair debited his bank account for €32,071 without his consent or any warning. Betfair gave no explanation for the debit. SBR has requested comments from both Betfair and the player's bank. To date, neither has offered any comment.

Betfair botched casino bonus promo update

12.06.2010


Betfair (SBR rating A) update. On 12/3, SBR reported that Betfair offered players a "Happy Hour" casino promotion on November 13th. The promo allowed for unlimited bonus credits provided that players could satisfy the 10X casino rollover.

A player deposited €300 with Betfair on November 13th. The player repeatedly used the Happy Hour bonus, eventually betting €1000 a hand. He increased his balance up to €32,071 Euro with the help of the promotion, which allowed unlimited bonuses. He successfully withdrew the money to his checking account, where it was credited on November 16th. On November 18th, Betfair debited his bank account for €32,071 without his consent or any warning. Betfair gave no explanation for the debit. SBR has requested comments from both Betfair and the player's bank. To date, neither has offered any comment.

Betfair botched casino bonus promo update

12.06.2010


Betfair (SBR rating A) update. On 12/3, SBR reported that Betfair offered players a "Happy Hour" casino promotion on November 13th. The promo allowed for unlimited bonus credits provided that players could satisfy the 10X casino rollover.

A player deposited €300 with Betfair on November 13th. The player repeatedly used the Happy Hour bonus, eventually betting €1000 a hand. He increased his balance up to €32,071 Euro with the help of the promotion, which allowed unlimited bonuses. He successfully withdrew the money to his checking account, where it was credited on November 16th. On November 18th, Betfair debited his bank account for €32,071 without his consent or any warning. Betfair gave no explanation for the debit. SBR has requested comments from both Betfair and the player's bank. To date, neither has offered any comment.

BetBoo bonus complaint update

12.05.2010


On 12/2, SBR reported that BetBoo (SBR rating D) limited a player to 0 maximum wagers. The player had €370 left in bonus rollover to fulfill. After discussing the dispute with SBR, BetBoo agreed to reinstate the player with normal limits so that he could finish his rollover and make a withdrawal.

BetOnline247 player reports slow-pay

12.04.2010


A BetOnline247 (SBR rating D-) player reports a slow-pay. On October 23rd, the player requested a €418 withdrawal to Moneybookers, and has not received payment. This is the 12th report of a BetOnline247 slow-pay. BetOnline247 owes these players €9,128.78,

12.03.2010


Betfair (SBR rating A) players have notified SBR of a botched casino promotion. Betfair offered players a "Happy Hour" casino promotion on November 13th. Players were given a 50% bonus (up to £100) if they transferred funds into the casino for the 1-day special. The promotion required a 10X rollover which had to be met in twelve hours. Betfair advertised that this special could be used unlimited times; a player could transfer £200 into the casino 100 times, earn a £10,000 bonus, and would be entitled to retain his bonus provided the rollover was finished in twelve hours. However, Betfair allowed players to play games such as Casino Hold Em with this promo, wich has just a 2% house edge. This enabled savvy players to quickly fulfill their rollover, then redeposit to the casino to again receive a bonus. Betfair's terms specifically allowed the promotion to be redeemed unlimited times during the 1-day window. Once Betfair recognized how unprofitable and poorly structured the promotion was, they began to seize casino winnings from players accounts.

12.03.2010


Betfair (SBR rating A) players have notified SBR of a botched casino promotion. Betfair offered players a "Happy Hour" casino promotion on November 13th. Players were given a 50% bonus (up to £100) if they transferred funds into the casino for the 1-day special. The promotion required a 10X rollover which had to be met in twelve hours. Betfair advertised that this special could be used unlimited times; a player could transfer £200 into the casino 100 times, earn a £10,000 bonus, and would be entitled to retain his bonus provided the rollover was finished in twelve hours. However, Betfair allowed players to play games such as Casino Hold Em with this promo, wich has just a 2% house edge. This enabled savvy players to quickly fulfill their rollover, then redeposit to the casino to again receive a bonus. Betfair's terms specifically allowed the promotion to be redeemed unlimited times during the 1-day window. Once Betfair recognized how unprofitable and poorly structured the promotion was, they began to seize casino winnings from players accounts.

12.03.2010


Betfair (SBR rating A) players have notified SBR of a botched casino promotion. Betfair offered players a "Happy Hour" casino promotion on November 13th. Players were given a 50% bonus (up to £100) if they transferred funds into the casino for the 1-day special. The promotion required a 10X rollover which had to be met in twelve hours. Betfair advertised that this special could be used unlimited times; a player could transfer £200 into the casino 100 times, earn a £10,000 bonus, and would be entitled to retain his bonus provided the rollover was finished in twelve hours. However, Betfair allowed players to play games such as Casino Hold Em with this promo, wich has just a 2% house edge. This enabled savvy players to quickly fulfill their rollover, then redeposit to the casino to again receive a bonus. Betfair's terms specifically allowed the promotion to be redeemed unlimited times during the 1-day window. Once Betfair recognized how unprofitable and poorly structured the promotion was, they began to seize casino winnings from players accounts.

12.03.2010


Betfair (SBR rating A) players have notified SBR of a botched casino promotion. Betfair offered players a "Happy Hour" casino promotion on November 13th. Players were given a 50% bonus (up to £100) if they transferred funds into the casino for the 1-day special. The promotion required a 10X rollover which had to be met in twelve hours. Betfair advertised that this special could be used unlimited times; a player could transfer £200 into the casino 100 times, earn a £10,000 bonus, and would be entitled to retain his bonus provided the rollover was finished in twelve hours. However, Betfair allowed players to play games such as Casino Hold Em with this promo, wich has just a 2% house edge. This enabled savvy players to quickly fulfill their rollover, then redeposit to the casino to again receive a bonus. Betfair's terms specifically allowed the promotion to be redeemed unlimited times during the 1-day window. Once Betfair recognized how unprofitable and poorly structured the promotion was, they began to seize casino winnings from players accounts.

WonOdds misgrades soccer prop

12.02.2010


On November 29th, a WonOdds (unrated) player bet $150 on a first goal prop in the Oman/Iraq soccer match. WonOdds did not offer "No goal" as an option. The game finished at 0-0. WonOdds graded all wagers on that prop as losers, instead of no action. SBR is contacting WonOdds to discuss this dispute.

Betboo limits player to 0 with €370 left in bonus rollover

12.02.2010


A BetBoo (SBR rating D) player submits a sportsbook bonus complaint. In May of 2010, the player deposited €185 with BetBoo and received a 100% signup bonus. The promotion carried a 15x wagering requirement. The player tells SBR that he wagered €5,130 toward the required €5,500, before having his limits slashed to 0. BetBoo was not willing to prorate the player's bonus winnings. The player has a €1,765 balance. SBR is discussing this dispute with BetBoo.

BetUS bonus dispute update

12.01.2010


BetUS (SBR rating D+) bonus dispute update. On April 14th, SBR reported that a player was limited to $100 maximum wagers with a $45,542 rollover. The player confirmed today that BetUS paid his $5,462 balance.

BetOnline247 payouts: 6 complaints reported

11.30.2010


BetOnline247 (SBR rating D-) players complain of slow-pay. In total, 11 BetOnline247 players have reported that they have yet to be paid. Those players are owed a combined €8710.78. The last confirmed BetOnline247 payment was reported by SBR on 11/15. Players in need of assistance with BetOnline247 are asked to submit a sportsbook complaint form.

Payout | Requested on
€2145.76, 10/19
€1714.69, 10/18
€300, 10/14
€579, 10/23
€438.82, 10/15
€1416.20, 10/20