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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

VIP Sportsbook update

08.10.2011


VIP Sports tells SBR that all future bets were refunded to players on July 1st, 2011. VIP launched notices via its family of sportsbook websites and email asking bettors to withdraw their balances before the operation closed doors on August 1st, 2011.

Three players have written to Sportsbook Review stating that a total of $1,700 was not paid to them as they had not responded to VIP's notice to withdraw funds by the given deadline. SBR is discussing these players situations with VIP management asks all bettors who have not received balances held at VIP, Nine.com or BetGameday to write to help@sportsbookreview.com with their account usernames and balance information.

BetUS player submits withdrawal complaint

08.09.2011


A BetUS (SBR rating D+) player tells Sportsbook Review that he requested an $1,137 payout on July 18th, and has yet to receive his funds. The payment method the player was slated to receive carried a ten business day time-frame. After faxing in account information after the payment window passed, the player was told the delay was caused by "new payment methods" that are being tried out prior to the upcoming football season. SBR is following up on this sportsbook complaint.

08.08.2011


On July 15th, Sportsbook Review reported that VIP Sports (SBR rating B+) and its sister sportsbooks would be closing on August 1st, 2011. VIP displayed a note atop its webpage asking players to request a payout prior to August 1st, 2011. SBR has received two letters from players that were not aware that the sportsbooks were headed off-line. These players have not been contacted yet with instructions on how to proceed with requesting their funds. SBR has followed up with VIP support about these inquiries and has specifically asked what will happen to pending future bets in the system. SBR will update this report.

Congrats SBR poker tourney winners!

08.06.2011


Twenty SBRforum users raked in a total 2,500 SBRpoint prize-pool in this afternoon's poker tournament. Congrats to poster's ace, Fieldysnuts44, Doc JS, 4uk4life, Al Masters who rounded out the top five with their excellent play. SBR offers its community members a chance to play and win for free in the SBR Poker room. View next week's free poker schedule.

BetIslands upgraded to B-

08.05.2011


BetIslands was added to the SBR Rating Guide in March of this year. Since, SBR has had the opportunity to test the sportsbook, collect user feedback, and speak with majority owners. The veteran ownership group is respected within the industry. BetIslands has excelled with customer support and timely withdrawals. SBR will continue to monitor and evaluate the sportsbook as volume rises with popularity. Players' biggest complaint for the newly launched BetIslands site thus far has been website uptime, with two instances of hosting downtime during this baseball season. BetIslands management assures SBR that network upgrades have addressed this concern.

BetIslands upgraded to B-

08.05.2011


BetIslands was added to the SBR Rating Guide in March of this year. Since, SBR has had the opportunity to test the sportsbook, collect user feedback, and speak with majority owners. The veteran ownership group is respected within the industry. BetIslands has excelled with customer support and timely withdrawals. SBR will continue to monitor and evaluate the sportsbook as volume rises with popularity. Players' biggest complaint for the newly launched BetIslands site thus far has been website uptime, with two instances of hosting downtime during this baseball season. BetIslands management assures SBR that network upgrades have addressed this concern.

BetIslands upgraded to B-

08.05.2011


BetIslands was added to the SBR Rating Guide in March of this year. Since, SBR has had the opportunity to test the sportsbook, collect user feedback, and speak with majority owners. The veteran ownership group is respected within the industry. BetIslands has excelled with customer support and timely withdrawals. SBR will continue to monitor and evaluate the sportsbook as volume rises with popularity. Players' biggest complaint for the newly launched BetIslands site thus far has been website uptime, with two instances of hosting downtime during this baseball season. BetIslands management assures SBR that network upgrades have addressed this concern.

BetIslands upgraded to B-

08.05.2011


BetIslands was added to the SBR Rating Guide in March of this year. Since, SBR has had the opportunity to test the sportsbook, collect user feedback, and speak with majority owners. The veteran ownership group is respected within the industry. BetIslands has excelled with customer support and timely withdrawals. SBR will continue to monitor and evaluate the sportsbook as volume rises with popularity. Players' biggest complaint for the newly launched BetIslands site thus far has been website uptime, with two instances of hosting downtime during this baseball season. BetIslands management assures SBR that network upgrades have addressed this concern.

Free NFL Football Handicapping Contest: Beat The Prick 2011 now OPEN!

08.05.2011


Beat The Prick 2011 Contest registration is now open. Contestants must make four college and NFL picks per week to try to outscore The Prick. One of the four picks will be a best bet "moneyball" worth twice as much as a normal play. 50,000 SBR points will be divided among players who Beat The Prick each week and $10,000 will be divided to those who outscore him overall during the 15 week contest. The first place finisher will earn $5,000. Players can sign up at SBR Contests.

08.03.2011


EasyStreet (SBR rating D) is sending promo emails to players offering a 35% cash signup bonus. While the email is titled "Attention all Greek and BetJamaica Clients", the opening lines also address former BetEd, Nine.com and VIP Sports players. EasyStreet's promo mailer states that the sportsbook has no intent of leaving the US market.

Prior to each football season, all online sportsbooks begin to pump up their marketing and bonuses in an attempt to retain or reel in customer business for the coming pigskin year. Players are advised to avoid lowly rated sportsbooks with histories of unfairly dealing with players. In addition to the already established sportsbooks, many fly-by night scam attempts are made by rogue operators in possession of industry mailing lists. While EasyStreet Sports is not designated as a blacklisted sportsbook, its poor rating is largely attributed to the theft of $46,000 from a winning casino player accused of robot play. | EasyStreet spams former sportsbook players

StanJames account complaint

08.02.2011


A StanJames (SBR rating B) player writes to SBR with an account dispute. The player tells SBR that he has been a StanJames user since May of 2011, placing daily bets for a period of three months prior to having his account closed. An email was sent to the user on July 2nd, 2011 informing him that his account was closed with a 0 balance. The player disputes this, claiming that he has records indicating that he held a €2,600 balance. SBR is looking into this sportsbook complaint.

Update: QuickSilver Sportsbook headed offline?

08.01.2011


A QuickSilver Sports (BetQS) player reports being unable to access his account. The player's balance with BetQS is $7,378.

On July 21st, SBR reported that BetQS was no longer offering live help, telephone or email support. QuickSilver users have reported being owed more than €32,000 for over one year. QuickSilver is currently rated D- by SportsbookReview. Sportsbooks rated from D- to F are included in the SBR Sportsbook Blacklist.

QuickSilver players with feedback are asked to write to help@sportsbookreview.com.

07.31.2011


A Fonbet (SBR rating C) player submits an account complaint. The player tells Sportsbook Review that he is unable to withdraw his funds via Moneybookers, despite Fonbet accepting deposits from Moneybookers and listing it as a valid payout option. Instead, the player reports that he has been asked to take an alternative payout method that would involve him incurring a larger fee than with Moneybookers. Normally, sports betting sites are expected to eat a percentage of the fees if forcing a user to accept a payout method other than his point of deposit (unless otherwise noted). SBR is following up on this Fonbet complaint.

Fonbet users with feedback are asked to write to help@sportsbookreview.com.

CentSports payout complaint #3

07.30.2011


A third CentSports user reports being slow-paid. The player reports that he cashed out $50 three months ago and was told that a check would be sent to his home address The player has been given no updates from CentSports since initiating the withdrawal.

On July 11th, SBR published a report indicating that two CentSports players had not been paid their rewards checks within the listed time-frame of two months. Those players had been waiting for their withdrawals for five and twelve months respectively.

BetGrizzly sportsbook targeting players with 100% bonuses

07.29.2011


BetGrizzly (unrated) is soliciting player deposits advertising 100% signup bonuses. BetGrizzly is being pushed  by former WagerHub (SBR rating D-) and WagerWeb (SBR rating D-) employee "Chuck". Chuck's position is listed as customer service advisor in the BetGrizzly homepage. An SBRforum user reports that a telephone sales pitch was made to him by Chuck, and that originally the plan was to bring on players to off-line domain "BetChuck.com". BetChuck has been suspended by its host for nonpayment.

Players are advised to use extreme caution when choosing to play with newly established sportsbooks. High bonuses from unknown sportsbooks can often lead to player headache come withdrawal time. SBR will update this report as more information is learned about BetGrizzly.com.

07.29.2011

A professional Betfair player (SBR rating A) requested payment of $3,100,000 in February of 2011. To date, the player has received only $600,000. SBR has confirmed the outstanding amount is legitimate through Betfair, and covered the issues surrounding the withdrawal status in the below video report.

07.29.2011

A professional Betfair player (SBR rating A) requested payment of $3,100,000 in February of 2011. To date, the player has received only $600,000. SBR has confirmed the outstanding amount is legitimate through Betfair, and covered the issues surrounding the withdrawal status in the below video report.

07.29.2011

A professional Betfair player (SBR rating A) requested payment of $3,100,000 in February of 2011. To date, the player has received only $600,000. SBR has confirmed the outstanding amount is legitimate through Betfair, and covered the issues surrounding the withdrawal status in the below video report.

07.29.2011

A professional Betfair player (SBR rating A) requested payment of $3,100,000 in February of 2011. To date, the player has received only $600,000. SBR has confirmed the outstanding amount is legitimate through Betfair, and covered the issues surrounding the withdrawal status in the below video report.

07.28.2011


A Betmotion (unrated) player submits a complaint. A player has written Sportsbook Review claiming that his account which held a €1,741.97 balance has been shutdown. The player claims to have written multiple emails to Betmotion following the account closure searching for answers. SBR is following up on this sportsbook complaint. | Betmotion sportsbook complaints

07.27.2011


Nordic Betting Limited, which operates Bet24.com, has sent an email to all account-holders informing them of an electronic security breach. Bet24 was infiltrated by an unknown number of persons with access to the sportsbook databases. Bet24 returned SBR's inquiries this week expanding on the letter sent to players where it was stated that personal information including account passwords were compromised for as many as two full years. |

SBR: When did it first become apparent that individuals were in possession of customer data, and how do we know that customers registered after fall of 2009 weren't effected?

Bet24: Very recently we have been informed by the police authorities, following an arrest on their side. We have also made us aware that several other companies have experience unlawful intrusions and data were found with the arrested persons. We have no information to indicate any unauthorised access to our database or breach of our security systems since December 2009, and we have no reason to believe that accounts registered after 31 October 2009 are affected in any way. | Read the rest of the Bet24 interview

SBR featured in Financial Post

07.26.2011


Sportsbook Review was featured in the Financial Post today for their presence during the SportsInteraction audit performed by Gaming Associates — the regulatory compliance auditor for the Kahnawake Gaming Commission (KGC).

07.26.2011


A BetPhoenix (SBR rating C) Moneybookers player confirms payment. The player originally asked for a £2000 payment via Moneybookers in March of 2011. BetPhoenix suggested the player open a Neteller account at the time of the withdrawal request but the player was unable to use that option. After continued discussion, BetPhoenix ultimately suggested that the player settle for a different payment method and agreed to asses the same lower would-be fees of  Moneybookers. The player reported receiving £2,110 today.

BetPhoenix has been inconsistent with eWallet payouts over the course of the year. The issues first started in the second-half of the 2010 football season. The downward spiral led to four rating adjustments since February. Users report $30,654 in delinquent pending payouts.

UPDATE: There are no longer outstanding Moneybookers complaints on file.