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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

09.05.2011


GTBets.com (SBR rating C) tells SBR that they will honor VIP Sportsbook players funds. GTBets.com is a new sportsbook that surfaced when VIP Sportsbook, BetGameday and Nine.com went off-line on August 1st, 2011. GTBets acquired the VIP Sportsbook software, hardware and retained key management. GTBets first came to light when they began spamming marketing offers to former VIP players, which included those account-holders usernames at VIP.

On July 15th, SBR reported that VIP Sportsbook was preparing to cease operations. VIP, BetGameday and Nine.com advised bettors via their homepages to request balances prior to August 1st, 2011. However, more than thirty players failed to see the warning on time and reported not being paid their final balances - worth more than $45,000. SBR continued to report that seasonal sports bettors missed the messages, reporting not being called or emailed with a heads up as to the closure of the Curacao based sportsbook family. A VIP manager claimed on August 16th that players in the attached SBR list would receive payment, but that there was no support or accounting team able to service future player claims.

SBR first spoke with GTBets.com Thursday September 1st. Originally GTBets.com was prepared to offer VIP players a deal that if they made their final payout requests prior to October 1st, 2011, they would receive credits to their GTBets accounts and would be fully able to make withdrawals without playing requirements. After speaking with SBR further, GTBets took the restrictions off the good faith gesture so that all players able to confirm their final VIP balances would be able to be credited. | Read GTbets.com statement

09.03.2011


VIP Sportsbook players are owed $45,995. Thirty-nine players report that they were not paid their funds prior to VIP Sportsbook going offline on August 1st, 2011. The Curacao based operator claims to not have the manpower nor the ability to process additional payouts. The sportsbook company claimed in discussions with SportsbookReview that players were given sufficient notice to access their accounts to initiate their payment requests. Many seasonal sports bettors are logging in for the first time for the upcoming football season, and did not noitce the July notice on the VIP Sports, BetGameday, or Nine.com websites. SBR will update this report.

09.02.2011


NorthBet.com (SBR rating C-) is an invite-only sportsbook located in San Jose, Costa Rica. SBR confirmed that a number of former BetUS (SBR rating D+) managers are behind the operation. Earlier this year, NorthBet paid $15,000 to a player that allegedly forged a cash-transfer receipt by increasing the amount one zero. NorthBet communicated with SportsbookReview throughout the dispute. The decision to pay the player vice refunding the actual deposit was made to avoid any unwanted press while the sportsbook was in its infancy, and due to the player legitimately increasing the balance credited via his casino play. NorthBet claims to be a stand-alone company that operates a niche business model, with plans to expand its offerings to include fantasy football for customers, as well as a dedicated mobile platform aimed at the latest smart phone browsers. NorthBet's marketing team operates out of Montreal, Canada. NorthBet only accepts US based registrations.

NorthBet players with feedback are asked to write to help@sportsbookreview.com. As with all new online sportsbooks, players are advised to exercise caution. Many sportsbooks run -EV promotions to drum up business and get players to bet on their NFL Picks at the start of football season, and could potentially flat-line without adequate risk management precautions.

 

09.01.2011


A BetGrizzly (unrated) player has filed a sportsbook complaint. The player tells SBR that he deposited to BetGrizzly after being lured in by their attractive bonuses, and because he had prior dealings with "Chuck" (formerly of WagerWeb). The player tells SBR that BetGrizzly gives out 25% in freeplays per day, and that by his estimation he has received nearly $2,000 in freeplays in his short time with the online sportsbook. After having success with his wagers, the player tells Sportsbook Review that his balance was increased to $4,000. He has been trying to withdraw funds for the last week via a cash transfer service, and has to date not received payment, despite BetGrizzly advertising same-day payouts through those methods.

Players are advised to use extreme discretion in choosing which online sportsbook to send their funds to. Unrated sportsbooks just starting out have a high failure rate in this industry. Many of these sportsbooks will promise 100% bonuses or other daily incentives to entice players to play with them over more established sportsbooks. | BetGrizzly sportsbook news

08.31.2011


VIP Sportsbook players report being owed $42,345.

On July 15th, SBR reported that VIP Sportsbook and sister sites BetGameday and Nine.com would be closing their doors on August 1st, 2011. A message was placed atop each sportsbook homepage prompting bettors to request their funds by that time. Numerous seasonal sports bettors that did not log-in to see the notice report not receiving any email or phonecall alerts from VIP Sportsbook to withdraw their balances.

On August 16th, "Jay" (a former VIP Sportsbook operations manager) told SBR that the players who filed sportsbook complaints would be paid. However, no mention was made of the sports bettors that have not yet contacted SportsbookReview, or who have not logged into their accounts to recognize the closure. On August 31st, SBR spoke with the VIP manager over telephone and it was stated that while players in the attached list would receive payment, no further payouts would be made. The manager claimed that the VIP Sportsbook office had closed and that there was no dedicated support team or contacts to field player inquiries, it was also stated that the primary reason for shutting the operation down was the difficulty of working with payment processors.

SBR will update this report.

08.30.2011


In the days following SportsAlive's collapse, reports indicate that bettors are expected to be out hundreds of thousands of dollars. The Australian sportsbook was unrated by SportsbookReview, but held a gaming license with the Australian Capital Territory Government. The license required a security bond of $250,000, though that amount is not believed to be near enough to honor player balances. A HeraldSun report indicates that one bettor alone is apparently owed $110,000. The private company's unexpected closure has been the subject of discussion  at SBRforum, in industry topic SportsAlive ceases operations.

Some readers point out that customer funds were supposed to be held in escrow, removed from their day-to-day operations under ACT regulations, however it remains to be seen whether the company was in full compliance of this requirement.  A liquidator was appointed to the SportsAlive case on Thursday, August 25th, 2011.

In addition to punters, investors in SportsAlive are believed to be out up to $5 million. The Australian state-run betting agency TOTE Tasmania reportedly held a 25% stake in the betting company. TheMercury reports that a number of private investors were affected, including investor Peter Sidwell who is expected to lose in the neighborhood of $500,000. SportsAlive reportedly turned a profit o

08.29.2011


SBRtv's Peter Loshak interviews one of the world's most renowned experts on international gambling law, Professor I. Nelson Rose. In part one of the three part video series, Professor Rose starts off with his general thoughts on the state of online sports betting in the US, and gets a bit into the legalities and mechanics of web domain seizures. Professor Rose also addresses sportsbooks like BetJamaica deciding to closedown. | Discuss this video

08.29.2011

Sportsbook Review (SBR) has launched a new online sportsbook email response test. The seasonal test is conducted prior to the start of each sports year. The test included five football betting related questions and was sent to ten unsuspecting sportsbooks. SBR rates each sportsbook on the test, monitoring the speed of each response, how thorough each sportsbook representative is, and whether or not all questions are answered. View the sportsbook email test results for August 29th, 2011.

08.28.2011


SBRforum's "Beat The Prick" football handicapping contest is back! Contestants will square off each week in an attempt to defeat "The Prick", the unkempt forum mascot known for his signature southern charm and pithy one-liners. "The Prick" makes four football picks at the start of each week, taking those picks off the board while forum contestants choose from that weekend's NFL and NCAAF slate of sides and totals. Those who outscore "The Prick" with a positive units record receive a weighted share of 50,000 SBR points per week. Standings are kept each week and at the conclusion of the contest the top eight finishers receive part of a whopping $10,000 prize. Contestants are mathematically eligible to claim the grand prize if they join the football handicapping contest prior to week four. The cash is paid to the winners with no strings attached after the 15th NFL week.

Another free, big prize handicapping contest is also registering for months one and two of the football year. The free SBRforum football contest is a picks pool that all users with valid SBRforum accounts are eligible to play, the unique contest offers prizes like a 55'' LG TV for first place (valued at more than $1,500), stereo equipment, laptops and more. All users must do is register for the free football contest here.

08.26.2011


The SBR mailbag is growing with letters from VIP Sportsbook, Nine.com and BetGameDay players. The sportsbook family went off-line on August 1st, 2011, and has yet to pay all players.

On July 15th, Sportsbook Review reported that the VIP Sportsbook group was preparing to shut its doors. In that report, SBR relayed the message hung on the VIP websites directing players to request their balances prior to August 1st. Many players never saw the message, however, and currently thirty players report not being paid $31,153. The amount seems relatively small considering that the family of sportsbooks has been online more than a decade, and was once considered an industry titan. While the exact amount of outstanding funds is unknown, SBR has received at least one report per day in the last two weeks of unpaid funds. Seasonal sports bettors were left blindsided by the move, many only logging into their accounts near the start of the football year. Players state that no email notices were sent advising them to request their funds, and that follow-up emails to the VIP support line have went unanswered.

SBR is attempting to make contact with "Jay", a former operations manager with VIP Sportsbook who claimed on August 16th that players would receive their final payment shortly. Jay also addressed the emergence of GtBets.com—a website hosted on VIP Sportsbook's server, which shares the same layout, customer service numbers—by acknowledging that former employees are behind the venture. On August 15th, SBR reported that GTbets.com was sending marketing emails to former VIP players containing their VIP log-in information. While GTbets.com has not provided official comment on any connection to the now off-line VIP Sportsbook group, the operation is also headquartered in Curacao.

SBR is hopeful that the disconnect between the VIP Group and its former players is attributable to technical challenges following the sites closure and the termination of support mailboxes. SBR will update this report as any of the reported thirty players confirm receiving their funds, or as more non-payment reports surface.

Bookmaker and DSI maintenance

08.26.2011


Bookmaker (SBR rating A+) and Diamond Sportsbook (SBR rating A+) are performing a quick upgrade which will cause the sites to be down for approximately 45 to 60 minutes. No phone wagering or mirror site access will be possible during this period. Management tells SBR it is routine software maintenance.

08.24.2011


A Betmotion sportsbook (unrated) player has filed a payment complaint. On July 20th, 2011, the player requested a withdrawal of €292. The payment request was to be filled through Moneybookers — one of the most popular withdrawal methods for online sportsbook players — but as the player details, no payment has been made to him. The player has grown increasingly anxious over the state of his withdrawal request as he has read other Betmotion news reported by SBR.

On July 28th 2011, a BetMotion player claimed that his account was unfairly shutdown. The player reported having a €1,741.97 balance and that his requests for support went unanswered. The complaint remains outstanding.

Players with Betmotion feedback are asked to write to help@sportsbookreview.com

VIP Sportsbook players owed $29,063

08.23.2011


Twenty-five VIP Sportsbook (SBR rating B-) players report being owed $29,063. The players did not request payment of their account balances prior to the August 1st, 2011 deadline imposed by VIP. On July 15th, SportsbookReview reported that the VIP Sportsbook group announced that it would be closing. While VIP management initially told SBR that players were given ample notice to initiate payout requests, several players have reported that they were not given any heads up.

On August 15th, SBR reported that Gtbets.com (SBR rating C) surfaced targeting VIP Sportsbook Group players. GTbets.com shares the VIP Sportsbook server, customer service numbers and website skin. In addition, players forwarded marketing mailers which contained their VIP username and passwords. VIP Sportsbook operations manager "Jay" told SBR on August 16th that VIP, Nine.com and BetGameday have nothing to do with GTBets. The manager confirmed that former employees are now working on the site.

SBR will update this report.

 

08.22.2011


A MyBet sportsbook (SBR rating D+) player tells SportsbookReview that he made a payout request for €6200 on August 16th, 2011 through Moneybookers. The player reports that he was told that there were technical issues within the payouts department that prevented MyBet from willing his withdrawal. The player was told that he would receive his funds by Monday, August 22nd but has not yet been credited.

While only waiting for four business days, the player has grown apprehensive over the state of the D+ rated Mybet, a Malta based operation that has confiscated winnings in the past after alleging account theft. SBR urges bettors to use extreme caution when choosing to deposit with lowly rated sportsbooks with troubled histories. SBR is following up on this player's sportsbook complaint. | Mybet sportsbook news

VIP Sportsbook balance holders asked to write to help@sportsbookreview.com

08.21.2011


Three new players have written Sportsbook Review to launch complaints against VIP Sportsbook, Nine.com and BetGameday. The three players are owed $1,030, $900, and $600 collectively. Each player reports that no notice was delivered to their registered email address informing them of the VIP Sports group closure. VIP management initially told SBR that players were given multiple notices each, in addition to the prominent ad atop its homepage prompting bettors to withdraw their funds. The players point out that they are seasonal bettors who were unaware of the closure, and that they discovered the closure when trying to access their accounts for the NFL preseason.

SBR last heard from a VIP manager on Tuesday August 16th. The manager stated that players who did not request their balances in time would be paid once financial processes completed allowing VIP to send a final wave of funds. None of the 18 players on SBR's list have yet reported payment. The players are owed $12,183. SBR will update this report.

08.20.2011


Congratulations to poster MyFootballGame who won the 4th annual SBR Bash poker tournament. MyFootballGame was one of 38 posters who competed for the $2,000 cash top prize in Saturday's SBR poker event at the Los Suenos Marriott resort near Jaco Beach. Thanks to all the loyal SBRforum posters who attended the weekend festivities.

08.19.2011


A Superbook.com (SBR rating D-) player tells Sportsbook Review that he asked for an $1,800 withdrawal on July 10th, 2011, and a $650 withdrawal on July 20th, 2011. Neither of the players requests have been paid by the Sportsbook.com skin, Superbook.com. SBR is following up on this sportsbook complaint.

Sportsbook.com recently made SBR's front-page online sportsbook news section for their cancelation of $7,030 in winnings from a player that had requested exclusion from Sports.com months prior. Sportsbook.com management has yet to address that complaint with SBR dispute analyst "Justin7". Sportsbook.com has a long history of unethical and unjust confiscations of winning players, the most noteworthy of such negative adjustments was the voiding of more than seven figures worth of "correlated parlay" winnings. Sportsbook.com's software accepted wagers that the sportsbook said violated house rules, and the sportsbook adjusted the balances of winning players after the bets were both accepted and grading, leading to their placement on the SBR sportsbook blacklist at D-.

08.18.2011


Since SBR's last VIP Sportsbook update on August 16th, an additional two users have reported that they held balances which have not been paid as of August 18th, 2011. The players did not request their funds prior to the August 1st deadline set by VIP Sports after the company closure was announced. VIP Sportsbook, Nine.com and BetGameday are currently off-line. The total amount of outstanding funds owed to users is now $10,876.

A VIP Sportsbook operations manager claimed that the players who did not request payment in time would receive payment. SBR has followed up to inquire on whether accommodations would also be made for players that did not contact SBR not VIP Sportsbook to arrange to be paid their final balances. SBR will update this sportsbook report as more information becomes available.| VIP Sportsbook players outraged

BetRoyal Sportsbook player's payout attempt

08.17.2011


A BetRoyal (SBR rating D-) player tells Sportsbook Review that he is attempting to place a withdrawal for $700 via a cash transfer method. The player has allegedly been waiting five days for the funds to be removed from his online sportsbook wagering account. The player reports that he has called BetRoyal posing as a potential signup and that he was told that withdrawal amounts are removed from accounts within three hours during the normal working day, with payment subsequently made in one day per either of the cash transfer methods. The player tells SBR that he called BetRoyal's bluff and pointed out that he has been waiting longer than what's advertised by the sportsbook. The player's first deposit to BetRoyal was for $25 in January of 2011. He estimates that in his time wagering with the online sportsbook that he has lost in the neighborhood of $1,000. The player reports that this is his first payout request to date. While not yet officially considered a slow-pay, BetRoyal's dodgy service highlights a tactic atypical of a D- rated sportsbook — both failing to honor its listed withdrawal times and not removing funds from a player account until the minute the funds are ready to be dispatched, prompting the bettor to battle the temptation of losing his balance prior to payment.

SBR will update this sportsbook report if this BetRoyal withdrawal attempt turns into a slow-pay situation. SBR generally considers slow payment to be two weeks+ after the quoted time-frame.

The most noteworthy complaint against BetRoyal sportsbook occurred in July of 2008, when a player filed a $500,000 claim against the company.  The complaint surrounded a group of players who were invited by BetRoyal management four years prior to trade prices and betting odds at BetRoyal against other online sportsbooks. The player's invested deposits of $86,000 eventually earned a balance of $586,000. In the week preceedeing SBG Global's (SBR rating D-) acquition of BetRoyal, the BetRoyal website was taken off the servers and when it returned -- the $586,000 was removed from the account. After a thorough review of available facts, SBR concluded that BetRoyal erased the winnings in order to take its labilities off the books prior to selling to SBG Global.

VIP Sportsbook says players will be paid

08.16.2011


A former VIP Sportsbook (SBR rating B-) operations manager has contacted Sportsbook Review today stating that players who did not request payment in the allotted time—the August 1st deadline—would be paid. The manager explained that the two individuals SBR had communicated briefly with were no longer servicing exiting VIP players inquiries and that their mailboxes were not being monitored. The manager stated that he would be contacting players on SBR's list to inform them that they would be paid soon. SBR questioned VIP as to the relationship with GTbets.com (SBR rating C), the newly surfaced sportsbook that shares VIP servers, software and customer support. The manager denied a business overlap from an ownership perspective, but conceded that former employees of VIP Sports are managing the new brand.

Players that did not request payment from VIP Sportsbook prior to the August 1st deadline where VIP Sportsbook, Nine.com and BetGameDay announced their closure are advised to write to help@sportsbookreview.com with their account usernames and balance information.

Sportsbook.com player speaks out against his winnings theft

08.16.2011


The Sportsbook.com (ag) player from SBR's August 15th report has spoken out about the $7,030 in winnings which were confiscated from him. The player tells Sportsbook Review that he began playing with Sports.com in late 2008, and had racked up more than $10,000+ annually in losses to the company. In January of 2011, the player demanded Sports.com exclude him from the sportsbook due to problem gambling.

On August 11th, 2011, the player deposited $1,000 with Sportsbook.com (ag) and proceeded to win more than $7,000, bringing his account balance up to $8,030 in under 24 hours. The player was then told that due to Sportsbook.com (ag) having acquired Sports.com's players and forcing an official merger months earlier, his winnings would be nullified due to the self-imposed problem gambing ban. The player points out that when he wagered with Sports.com, there was no obvious connection or relationship between the two companies, and that his account signup and deposit were allowed. The player's $1,000 in funds were at risk as the sportsbook accepted all his bets, and only after he increased his balance to $8,030 was his account suspended. The player tells SBR that as of August 16th, 2011, his deposit had not been refunded. SBR dispute analyst "Justin7" has not been provided comment from Sportsbook.com management yet.
 

ALERT: GtBets.com operating on VIP Sportsbook server, sharing phone number & website skin

08.15.2011


Gtbets.com (unrated) has surfaced and is targeting slow-pay sportsbook VIP Sportsbook (SBR rating B-) players. VIP Sports announced that it would be closing down on July 15th, and asked players to withdraw their balances prior to August 1st, 2011. Fourteen players report not receiving $9,382. A VIP Sports security team advisor, as well as a customer service represent have told SBR that no additional payments will be made to players that did not know to request their funds by August 1st. SBR has written and attempted to call VIP each day following those statements, last receiving a response Thursday August 12th.

It is not yet known whether Gtbets.com purchased a customer list from VIP Sports, or whether an unofficial rebranding has taken place. Players that have not been paid were given no additional updates from VIP Sports.

SBR is following up on this latest development and will update this report.