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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

09.23.2011


UPDATE to 9/22 Sportsbook.com report:

A Sportsbook.com (SBR rating D-) manager addressed the complaint reported by SBR on September 22nd, where a player stated that he was offered a cash bonus in exchange for cancelling his pending withdrawals. The player had five payout requests pending for a total of $10,200, with the earliest request outstanding from July of 2011. This was the fourth similar complaint from a Sportsbook.com (ag) player this calendar month. SBR reached out to a new management contact within the Sportsbook.com group and received confirmation that a consolidated payment was sent to the player. The player confirmed receiving his funds in an email to SportsbookReview this morning. SBR inquired on the status of the additional three complaints, for $24,000, $4,000 and $250 collectively — each of those players also reported being offered a bonus to cancel their pending withdrawals. The manager stated that he would be looking into those complaints.

SBR will update this report as new facts develop. | Sportsbook.com bonus email to players

09.23.2011


A BetAtHome (SBR rating C-) player submits an account complaint. The player tells SBR that she has maintained an account with BetAtHome for two years, and recently deposited €400 to play in both the sportsbook and casino.  The player tells SBR that she requested a withdrawal of €3,000 one month ago and subsequently had her account blocked. The player tells SBR that it was alleged that three accounts were registered from her computer, all redeeming bonuses. The player claims to have a mobile internet connection that she hypothesizes could have been intercepted by fellow neighbors. SBR is asking the sportsbook to confirm its evidence of multi-accounting, and is following up on the player's deposit. | Recent BetAtHome sportsbook news

09.22.2011


A Sportsbook.com (SBR rating D-) player owed $10,200 reports being offered a bonus to cancel his outstanding withdrawals. The player's first payout request was made for $1,250 on July 9th, 2011. On August 25th, that request was cancelled and placed back into his betting account. The player was told that his next payout request would be treated with a higher priority; the same promise given to fellow Sportsbook.com (ag) players that also filed sportsbook complaints earlier this month. The player reports that he made another payout request for the initial $1,250 plus $250 more on August 25th. In addition to that request, the player also has outstanding withdrawals totaling $10,200 which were requested throughout August and into September. The player notes that he has also received the bonus promo emails asking him to cancel his payouts in exchange for a cash bonus incentive. Sportsbook Review has written Sportsbook.com management asking for an update to this complaint.

09.22.2011

BetIslands Sportsbook (SBR rating B-) has rolled out a mobile betting platform. The comprehensive platform allows a full slate of wagering and is said to be compatible with all of the latest smartphones, as well as phones which can process online data.

09.22.2011

BetIslands Sportsbook (SBR rating B-) has rolled out a mobile betting platform. The comprehensive platform allows a full slate of wagering and is said to be compatible with all of the latest smartphones, as well as phones which can process online data.

09.22.2011

BetIslands Sportsbook (SBR rating B-) has rolled out a mobile betting platform. The comprehensive platform allows a full slate of wagering and is said to be compatible with all of the latest smartphones, as well as phones which can process online data.

09.22.2011

BetIslands Sportsbook (SBR rating B-) has rolled out a mobile betting platform. The comprehensive platform allows a full slate of wagering and is said to be compatible with all of the latest smartphones, as well as phones which can process online data.

09.21.2011


The WagerWeb (SBR rating D-) player from SBR's report on August 12th is still owed $2,500. On July 6th, the player filed a sportsbook complaint against the Costa Rica based online sportsbook company WagerWeb, indicating that he had not been paid a $5,000 withdrawal. SBR followed up on the complaint, and eventually received the player's confirmation that half of the payout request was filled by the sportsbook. WagerWeb claimed that the funds were originally sent via a processing method that was ultimately frozen, and believed at the time that there was a chance the player might still receive the first payout.

WagerWeb also claimed that the player communicating with SBR was a third-party, or "beard", acting on behalf of the account-holder. A beard is an individual sports bettors might use to register an account in the name of, whilst still placing the bets themselves. It can be a tactic used to hide ones identity if the original player is a known professional, has a negative history at the sportsbook in question or wishes to avoid being associated with a gaming company. WagerWeb questioned the legitimacy of the email address associated with the player, but declined to delve into specific details.

SportsbookReview is following up with WagerWeb on the player's remaining, unpaid $2,500 balance.

09.21.2011


The WagerWeb (SBR rating D-) player from SBR's report on August 12th is still owed $2,500. On July 6th, the player filed a sportsbook complaint against the Costa Rica based online sportsbook company WagerWeb, indicating that he had not been paid a $5,000 withdrawal. SBR followed up on the complaint, and eventually received the player's confirmation that half of the payout request was filled by the sportsbook. WagerWeb claimed that the funds were originally sent via a processing method that was ultimately frozen, and believed at the time that there was a chance the player might still receive the first payout.

WagerWeb also claimed that the player communicating with SBR was a third-party, or "beard", acting on behalf of the account-holder. A beard is an individual sports bettors might use to register an account in the name of, whilst still placing the bets themselves. It can be a tactic used to hide ones identity if the original player is a known professional, has a negative history at the sportsbook in question or wishes to avoid being associated with a gaming company. WagerWeb questioned the legitimacy of the email address associated with the player, but declined to delve into specific details.

SportsbookReview is following up with WagerWeb on the player's remaining, unpaid $2,500 balance.

09.21.2011


The WagerWeb (SBR rating D-) player from SBR's report on August 12th is still owed $2,500. On July 6th, the player filed a sportsbook complaint against the Costa Rica based online sportsbook company WagerWeb, indicating that he had not been paid a $5,000 withdrawal. SBR followed up on the complaint, and eventually received the player's confirmation that half of the payout request was filled by the sportsbook. WagerWeb claimed that the funds were originally sent via a processing method that was ultimately frozen, and believed at the time that there was a chance the player might still receive the first payout.

WagerWeb also claimed that the player communicating with SBR was a third-party, or "beard", acting on behalf of the account-holder. A beard is an individual sports bettors might use to register an account in the name of, whilst still placing the bets themselves. It can be a tactic used to hide ones identity if the original player is a known professional, has a negative history at the sportsbook in question or wishes to avoid being associated with a gaming company. WagerWeb questioned the legitimacy of the email address associated with the player, but declined to delve into specific details.

SportsbookReview is following up with WagerWeb on the player's remaining, unpaid $2,500 balance.

09.21.2011


The WagerWeb (SBR rating D-) player from SBR's report on August 12th is still owed $2,500. On July 6th, the player filed a sportsbook complaint against the Costa Rica based online sportsbook company WagerWeb, indicating that he had not been paid a $5,000 withdrawal. SBR followed up on the complaint, and eventually received the player's confirmation that half of the payout request was filled by the sportsbook. WagerWeb claimed that the funds were originally sent via a processing method that was ultimately frozen, and believed at the time that there was a chance the player might still receive the first payout.

WagerWeb also claimed that the player communicating with SBR was a third-party, or "beard", acting on behalf of the account-holder. A beard is an individual sports bettors might use to register an account in the name of, whilst still placing the bets themselves. It can be a tactic used to hide ones identity if the original player is a known professional, has a negative history at the sportsbook in question or wishes to avoid being associated with a gaming company. WagerWeb questioned the legitimacy of the email address associated with the player, but declined to delve into specific details.

SportsbookReview is following up with WagerWeb on the player's remaining, unpaid $2,500 balance.

09.21.2011

A CentreBet (SBR rating D+) player placed a €2,500 wager on a soccer match between Benifica and Arsenal on July 6th, 2011. The bet was recorded while Arsenal lead the match 1-0. The player's wager was entered at exactly 19:58:54. A goal was scored at 19:59:50, approximately 56 seconds later.

09.20.2011


A YouWin (SBR rating D+) player writes to Sportsbook Review.com indicating that a wager for €105 was cancelled. The player states that he first noticed that his winnings of €194 were docked froim his account when logging on this morning. The player wagered on a tennis match between Lu and Zopp which took place on September 20th. SBR is investigating whether or not the line in question was ever in-market.

BetGoTo payment complaint reported

09.19.2011


A BetGoTo (SBR rating D-) player has written SBR with a payment complaint. The player tells SBR that he has received some small payouts over the course of three years from the slow-pay sportsbook and casino group, but is currently waiting on approximately $2,700 since October of 2010. The player reports sending numerous emails to BetGoTo to attempt to receive an update on his withdrawal status.

On August 1st, 2009, BetGoTo entered the SBR sportsbook ratings guide under slow-pay sportsbook group GoToEntertainment, which is most known for powering GoToCasino, Enterbet, and dozens of similar brands. The group is headquartered in San Jose, Costa Rica, staying below the radar and operating off mailer lists. The family is not believed to have many current active players. GoTo briefly operated out of the BetPhoenix (SBR rating C) facility in 2010 before being ejected. During the Go-To stay, BetPhoenix paid $10,000 to delinquent accounts.

 On December 10th, 2010, a GoToEntertainment group player reported not being paid two Moneybookers withdrawals totaling $5,000. Since then, SBR has received little from GoTo group players. Those with feedback are urged to write to help@sportsbookreview.com, or to submit a sportsbook complaint form detailing their situations. Alternatively, players may dial 1-830-255-4677 during normal business hours to speak with an SBR dispute analyst.

09.17.2011


A BetAtHome (SBR rating C-) player tells SBR that his account has been closed with a €600 balance. The player allegedly opened his account with BetAtHome in the beginning of 2011, playing in the sportsbook and poker room. The player had made two small initial deposits of €100. The player tells SBR that he was paid one €400 withdrawal prior to having his account closed with a €600 balance. BetAtHome has reportedly accused the player of poker chip-dumping with at least one other account holder, a charge this player denies.

Poker chip-dumping is the act of colluding with other players, typically to circulate ill-gotten funds or as a means of moving funds between accounts. It can be a way to evade an insufficient deposit or to dispose of funds taken from other players. While chip-dumping cannot be proven 100% of the time, usually a sportsbook that brings players up on the charge will have other circumstantial evidence linking the players beyond their play; most times an IP address, shared registration detail or similar.

SportsbookReview is investigating this BetAtHome complaint.

09.16.2011


A Sportsbook.com player tells SBR that he requested a $24,000 payout ten weeks ago. The withdrawal was cancelled due to alleged "processing issues" at the time. The player was told that he would be given a priority withdrawal on his subsequent request (which was made on August 17th, 2011). The player tells SBR that his funds have yet to be received, and that an email was sent to him offering a $1,000 bonus if he were to agree to cancel the payout request.

This is the third report of a Sportsbook.com (ag) player being deliberately slow-paid and having a bonus-carrot dangled in front of them to terminate their withdrawal request.

On September 12th, SBR reported that a Sportsbook.com player has been unable to withdraw $250 from his account since July 8th. The payout was cancelled due to alleged processing issues, and despite being promised to be given a high priority following that botched withdrawal, the only action the player was a Sportsbook.com email offering him a  cash bonus for not taking his funds out.

On September 14th, another Sportsbook.com player report having his payout stalled in exchange for accepting a bonus. The player wrote to SBR that a $4,000 payment was cancelled on July 19th, 2011 due to alleged processor problems. Like the other two reports, the player was told that his next withdrawal request would be assigned a higher priority in light of the hiccup. The player resubmitted a $5,000 withdrawal request on August 19th. Sportsbook.com has yet to render payment to the player.

Sportsbook.com management has yet to  provide comment to SBR on any of the three complaints.

09.15.2011


JazzSports (SBR rating D) users report being owed $206,255. On August 4th, 2011, SportsbookReview reported that the slow-pay sportsbook told players that payments would be made during the beginning of the football season. To date, none of the players have confirmed payment. One of the players who is owed more than $100,000 posted today on SBRforum indicating that he has not received payment from JazzSports in over six months. The player also pointed out that he has been limited to $250 maximum wagers and placed on a 30-second delay at the sportsbook.

JazzSports, which also operates LooseLines,ABC Islands and JazzBet has been lowered from a sportsbook rating of D+ to D. SBR will update this report as players confirm payment or as more information becomes available.

09.14.2011


A Sportsbook.com (SBR rating D-) player tells SBR that a $4,000 payment was cancelled on August 19th, 2011 due to processor problems. The player was told to submit another payout request and that it would be given priority due to the first botched withdrawal. The player resubmitted a payout request for $5,000 on August 19th. As of September 14th, 2011, Sportsbook.com (ag) has not rendered payment to the player.

The player is the second to report receiving an email from the dodgy, blacklisted sportsbook offering him a 20% bonus up to $1,000 for canceling his withdrawal. On September 12th, SBR reported that Sportsbook.com offered a bonus to a player for cancelling his withdrawal request.

Sportsbook.com has developed an unfavorable reputation for its treatment of winning players, and is most notorious for confiscating over $100,000 from players that wagered correlated parlays years ago. Sportsbook.com's maintains a rating of D- in the SBR Sportsbook ratings guide. | Sportsbook.com bonus email

09.13.2011


On September 7th, SBR reported that a BetPhoenix player's account was frozen. The player held a balance of $7,226 with the sportsbook. The winnings were derived from correlated parlay play; BetPhoenix (SBR rating C) was accepting IF Bet wagers for Major League Baseball that gave the player an overwhelming edge against the house. Correlated parlays typically involve a number of high expectation combinations, sometimes including obvious errors like the ability to bet the same team for the first half and game. While the player was unwilling to disclose his complete balance history, he did concede having withdrawn more than what was lost placing the correlated wagers; most recently depositing $326 and withdrawing $850.

BetPhoenix confirmed that the player's balance account was frozen and then negatively adjusted to account for the play. The mistake and the inability to identify the error are believed to be attributed to a large reduction in staff for budget reasons. The BetPhoenix lines staff is said to be smaller than its been in years.

09.12.2011


A Sportsbook.com (SBR rating D-) player tells SportsbookReview that he has been attempting to withdraw $250 from his account since July 8th, 2011. The payout request was cancelled after six weeks due to alleged issues with Sportsbook.com's (ag) third party payment processor. The player tells SBR that he was told that his next request would be higher prioritzed in light of the withdrawal hiccup. His next withdrawal was made on August 25th, 2011. The player tells SBR that not only has payment not yet been rendered, the player forwarded an email from Sportsbook.com offering him a cash bonus if he would cancel his pending withdrawal. SBR is following up on this payment dispute. | Sportsbook.com's email to player

BetOnline experiencing ISP outage

09.11.2011


UPDATE: The BetOnline website is back online and fully operational.

BetOnline (SBR rating B+) users report experiencing downtime. BetOnline management tells SBR that their Panamanian internet provider is experiencing temporary issues. Players are still able to enter wagers over the phone whilst the internet hiccup is sorted.

09.10.2011

Oddsmaker Sportsbook (SBR rating F) has confiscated $203,432 from players that were considered "professional" sports bettors. The players had not committed an offense other than being labeled as non-recreational players, according to the scam sportsbook. Oddsmaker players are at the mercy of the scam bookmaker, who spends upwards of six figures annually on marketing campaigns, snail-mail pamphlets and betting brochures. Oddsmaker promotes the image of a financially sound sportsbook able to take on all comers, however the sportsbook ignores industry standard, ethics and reason in dealing with their clients.

BetFred sportsbook site unavailable

09.09.2011


Edit: The Betfred site has come back online.

The BetFred (SBR rating B-) website is currently down. BetFred is an England based sportsbook that is headquartered in Warrington. The sportsbook has no known mirror or back-up site available and has been unreachable via telephone. SportsbookReview will update this report as more information on the betting site becomes available.

09.09.2011

SBRtv's Peter Loshak interviews renowned online gambling, and online sportsbook legal expert Nelson Rose. Part one of this three part video series can be found in the SBR archives.  In part two, professor Rose addresses the potential impact of various online poker legalization bills, as well as the banking climate.