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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

05.06.2012
A Sportsbook.com US (SBR rating D-) player submits a Kentucky Derby wagering dispute. The player tells SBR that he wagered on horse "I'll Have Another Win" for $40. He complains that the horse paid out 9-1, rather than what he claims the track odds were for the horse. The player states that he believes he is owed $252 in winnings, but alleges that Sportsbook.com concluded the wager was graded properly. The case remains outstanding.

05.06.2012

A new Betway (SBR rating D-) player writes in. The player tells SBR that he deposited 100 on March 29th. He received a 100% bonus and began wagering. After a month of successful play where his average stake was around 200; the player's balance increased to 1230. He made a payout request on April 30th. At this time, Betway confiscated his winnings stating he was in violation of a rule allowing the confiscation of all winnings from any player who bets in excess of 30% of their bonus. The "gotcha rule" has made SBR headlines and been the subject of an iGaming video report. Players are advised to avoid Betway.

5Dimes video tour by SBR

05.06.2012
SBR analyst Natalie Rydstrom performs an in-depth look into the 5Dimes (SBR rating A+) platform. 5Dimes is one of six sportsbooks rated A+ by SBR. The video covers website layout, usability, and provides an on-screen tutorial of how to navigate the betting cart. 5Dimes Sportsbook was established in 1999. 5Dimes is headquartered in San Jose, Costa Rica. | Read full 5Dimes review

05.06.2012

A Sportsbetting.ag (SBR rating D+) player submits a payment complaint. The player points out that the Sportsbetting.ag website lists 10-20 business days for payments via cheque by courier. He says that despite this, he has been advised that the new time-frame to receive his total $3,500 is 20-62 business days. The player complains that in addition, he has been advising that tracking methods are no longer available for players usage. SBR now has one dozen Sportsbetting.ag payment complaints on file. Players are owed over $100,000.

Betbutler.co.uk purchases .com domain

05.06.2012

Online sportsbook BetButler.co.uk has purchased the BetButler.com domain. BetButler.co.uk is a subsidiary of Betclearer Limited and is licensed by the UK Gambling Commission. The BetButler rating has been adjusted to C+.

05.05.2012
In today's iGaming industry video, newswoman Natalie Rydstrom discusses gaming licenses issued in Schleswig Holstien, Germany; potential legalised online poker in Massachusetts by 2013, as well New Jersey's incentive to facilitate intrastate online gambling. Later in the segment, Natalie is joined by fellow industry analyst J-Todd, most known for his "This Week in Gambling" program.

05.05.2012


A GetWin (SBR rating D+) player reports requesting a payout of €155 on April 24th, 2012. The player states that the GetWin website indicates payments are made in one business day; but the player has to date not received payment. He has sent multiple emails to GetWin asking for an update on his withdrawal, and has not received a proper response. SBR is following up with GetWin on this situation. GetWin players with payment feedback are asked to write to SBR.

05.05.2012


A Betsafe (SBR rating C+) player submits a sportsbook complaint. The player has a balance of €1,800 which has sat in his account for approximately 35 days pending an investigation. The player has obliged all Betsafe requests and is beginning to fear that the Malta based sportsbook has no intention of paying his account; or at the very least, is providing terrible customer service.

05.05.2012


A fourth SBG Global (SBR rating D-) payment complaint has been reported. On March 21st, a player requested a payout of $2,000 through a banking method. The player claims to have phoned the sportsbook daily asking for an update on the status of his funds. The player states he's been with SBG Global for ten years and has never been given such treatment. SBG Global has responded to SBR inquiries stating they are looking into the payment delays; but offered no concrete update.

05.04.2012
SBR analyst Natalie Rydstrom interviews Victor Chandler, Chairman of BetVictor. Natalie asks background questions on how the Victor Chandler (SBR rating B) family business began, what makes it so successful today, and what Victor's views on the future iGaming climate are. Victor also addresses the prospect of re-entering the US market if legalization allows.

05.04.2012


Betway (SBR rating D-) is using a bizarre rule to confiscate winnings from players. Five unrelated players from different parts of the world have filed complaints with SBR in the last two weeks against Betway. Each player tells a similar story of depositing with Betway, accepting a bonus, winning a few bets, then having their profit erased and deposits returned.

05.04.2012


The Coral Group (SBR rating A-) will be upgrading its casino to Playtech software on May 9th. Coral tells SBR that all Gala Coral brand websites, including Coral.co.uk, GalaBingo.com and GalaCasino.co.uk will experience downtime whilst the new software is installed. Twelve hours total of downtime is expected between 00:30 and 12:15 GMT.

05.03.2012


Earlier today, SBR posted the YesBet response on yesterday's advisory newswire. YesBet.ag is targeting players via email, promising no-deposit bonuses, 100% match bonuses, and claiming to have 10+ years of industry experience. SBR has since discovered that the sportsbook shares the same customer service telephone number as off-line sportsbook Lay104 (SBR rating D).

Lay104's domain registration expired on April 30th, 2012. YesBet.ag was registered on April 1st, 2012. With a rating of D-, YesBet.ag is on SBR's avoid list within the sportsbook blacklist. SBR is attempting to confirm the book's relationship with the former company, and will update readers as more information becomes available.

05.03.2012


A Tipico (SBR rating C-) player states that €195 in winnings were confiscated. The player's ID was marked as approved; but an allegation of possible money laundering was cited as a reason for voiding his play. The player asked SBR for help, and has denied the allegations put forth by Tipico. Tipico.com is a Malta-based sportsbook which has held an LGA license since 2005.

05.03.2012


SBR has three SBG Global (SBR rating D-) payout complaints on file. The three players are owed a combined $17,525, and have been waiting since March 5th, 2012. Each of the players gave a similar account of their user experience with SBG, and currently wait for an update on the status of their funds. SBR is looking into each player's complaint, and will be updating this sportsbook report against SBGGlobal.com.

05.03.2012
YesBet.ag has been added to the SBR sportsbook ratings guide at D-. On May 2nd, SBR issued a scam alert that YesBet was offering free $25 accounts to players; claiming to have over 10 years of experience, and spamming players with fake email headers. YesBet used the acronyms of popular iGaming forums to suggest the sportsbook was a new sponsor of those websites. YesBet addressed the deceptive mailer in this message to SBR staff.

05.02.2012


YesBet.ag (unrated) is emailing players $25 no-deposit bonuses. The sportsbook claims to be headquartered in Costa Rica; the domain name was created on April 1st, 2012. The sportsbook is delivering email using headers associated with popular iGaming forums, suggesting that they may be in possession of a member database. Players are advised to avoid the unknown sportsbook. SBR will update this report. Players in need of assistance are asked to write to help@sportsbookreview.com.

05.02.2012


Two new Sportsbetting.ag (SBR rating D+) payment complaints have been reported. Player one states a $1,000 payout was requested on April 2nd. Player two states that a $700 withdrawal requested March 27th has not been paid, and claims that the sportsbook has not provided an update. SBR is following up on these payment complaints.

05.01.2012


SBR news correspondent Natalie Rydstrom discusses player disputes involving 10Bet, Bet770, and BetWay sportsbook. Natalie welcomes dispute analyst Justin7 later in the program for an update on his current Sportsbook Review dispute case load. A copy of today's iGaming news video session is available in the full sportsbook news article.

05.01.2012


A BetAtHome (SBR rating C-) says his account has been locked. The player deposited €200 and received a 50% bonus. BetAtHome allegedly locked the player's account before the bonus could be used. The player states that after contacting the sportsbook, he was accused of having two accounts. SBR is following up on this sportsbook complaint.

04.30.2012

A Bet770 (SBR rating C-) player tells SBR that he requested a withdrawal of £1,190 on March 25th. The player was required to send a scan of his ID, utility bill, and to have a telephone conversation with the security department. After obliging each Bet770 request, the player was told he was verified for the payout. He has not received his funds or any update from the Bet770.com camp. SBR is following up on this sportsbook complaint.

04.27.2012
SBR analyst Natalie Rydstrom covers this week's iGaming industry news. Topics covered in this week's report include more news surounding Poker Stars potential acquisition of Full Tillt Poker, Perform Groups' launch of sports channels on Facebook, as well as a US gaming regulatory update from the state of New Jersey.

04.26.2012


A 10Bet (SBR rating C) player tells SBR he opened his account with a $150 (converted from Polish Zloty) deposit, accepted a bonus of $90 and proceeded to complete his rollover. Upon competion of the rollover, the player's balance was $903. The player states he provided all ID documents required, which were allegedly accepted. The player says 10Bet confiscated his bonus+winnings, refunding only his initial $150 deposit to his Moneybookers account. He claims that 10Bet indicated he was guilty of multi-accounting; a charge he vehemently denies. SBR is following up on this player complaint.

04.26.2012


An AllYouBet (unrated) player reports payment feedback. The player tells SBR that he requested a $3,000 withdrawal on March 31st, 2012. On April 3rd, the sportsbook asked him to provide his ID documents. The player sent all requested forms of ID the same day. His documents were approved eleven days later. On April 12th, SBR published a newswire asking for AllYouBet feedback as four complaints of non-payment were on file. SBR will update this report.

04.24.2012


SBR analyst Natalie Rydstrom delivers a weekly industry news video update. In today's video, Natalie discusses the latest online poker news involving Poker Stars potential deal to acquire Full Tilt's player database, as well as an interview segment with SBR dispute mediator and legal mind Justin7.