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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

Sportsbetting.ag players experiencing slow-pays

04.14.2012


A Sportsbetting.ag (SBR rating D+) player submits a payment complaint. The player requested an $1,800 withdrawal on March 11th, 2012. Sportsbetting.ag assigned a ten business day time-frame for funds to be received, but the player has to date not been paid. Sportsbetting.ag management confirmed to SBR that there is currently an issue with one of their processors, contributing to payment delays. The player's $1,800 payment was to be sent through a method that was reportedly still being paid on time. Currently, Sportsbetting.ag is slow-paying eight players more than $100,000. SBR is following up on this sportsbook complaint.

Sportsbetting.ag was recently downgraded from C- to D+ for the confiscation of $16,000 in winnings from a player who registered with an incorrect signup detail. SBR covered that dispute in this sportsbook industry news report.

Unibet agrees to acquire Bet24

04.13.2012


Unibet (SBR rating B-) signed an agreement Wednesday to acquire Nordic Betting Ltd, operator of Bet24 (SBR rating C). As part of the €13.5 million acquisition, a few dozen Bet24 employees will be transferred to Unibet's Maltese headquarters. The deal is still subject to regulatory approval, which is expected to take place within the next two months. Nordic Betting Ltd's gross revenue for 2011 was reportedly €10.5 million. Unibet, listed on the NASDAQ OMX Nordic Exchange in Stockholm, has been in operation since 1997.

AllYouBet complaint #4

04.12.2012


A new AllYoubet (unrated) complaint has been submitted. An AllYouBet player who made €2,520 in deposits requested a €4,925 payment on March 21st. The player states that he has not been paid, and has provided all documents requested. AllYouBet has allegedly not answered the player regarding his payment status. AllYouBet is currently not responding to SBR. Players are advised to proceed with caution at the unrated sportsbook; currently four player payment complaints are on file.
 

04.10.2012
Heritage Sports (SBR rating A-) made a software release today rolling out a new mobile betting platform. Management tells SBR that though the software is proprietary, it was built around the existing ASI backend software. The platform has been tested extensively in the last few months. Players are currently able to bet straight, parlay, in-play bets as normal, and can add the platform as an application on their smart phones. Supported devices include the latest from Apple, Android, Microsoft and Blackberry. Heritage tells SBR that tomorrow players will be able to use a "Rate Us" feature to transmit feedback to software developers. Upcoming releases will include the ability to bet Listed Pitchers, buy points, and IF Bet wagers.

Sportsbook.com payment dispute update

04.09.2012


Sportsbook.com (SBR rating D-) management has addressed the payment complaint reported by SBR on April 7th, 2012. SBR is told that a trace has been initiated on the player's $9,800 withdrawal, which was requested February 17th, 2012. The player contacted SBR for assistance after having no luck inquiring on the status of his payment with Sportsbook.com representatives. SBR wiill update this report as the player confirms payment.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

Sportsbook.com player owed $9,800

04.07.2012


A Sportsbook.com US (SBR rating D-) player submits a payment complaint. The player requested a $9,800 payment via bank transfer on February 17th, 2012, and has yet to receive his funds. The player claims that customer service has been unable to assist him, allegedly blaming a third-party processor without giving a more concrete update. SBR has contacted Sportsbook.com (ag) manager to discuss the issue.

Three AllYouBet complaints on file

04.05.2012


Three AllYouBet (unrated) players have submitted sportsbook payout complaints. The players are owed approximately $8,000 via Moneybookers, with the oldest complaint dating back to the first week of March. AllYouBet players with payment feedback of any kind are asked to submit a sportsbook complaint form.

 

BetOnline switches to .ag domain

04.04.2012


BetOnline (SBR rating B+) made the switch to the "ag." domain earlier today. Management tells SBR that it is business as usual and offered the following statement regarding the switch:

BetOnline statement: BetOnline is excited to announce that on Wednesday, April 4th, 2012 they will transfer all of their accounts to the website www.BetOnline.ag. BetOnline.ag promises to offer the service expected from a highly-rated sportsbook; including the earliest basketball odds, the most generous MLB dime lines, highly-rated customer service and the biggest bonuses around.


BetOnline is the latest of numerous sportsbooks to have made the change to a non ".com" domain.

 

 

04.04.2012

The International Business Times reports that an online sportsbook bonus abuser has been jailed for three years. Andre Ospiau, a native Belarusian, had an elaborate scheme that involved bank accounts setup in false names, online eWallet accounts and reportedly more than 5,000 scans of passports and other forms of ID. The scam artist was prosecuted in the UK.

Sportsbook.com player submits withdrawal complaint

04.03.2012


A Sportsbook.com (SBR rating D-) player reports a payment complaint. The player claims that he requested a $9,800 payment on February 17th, 2012. His funds have not been received. The player states that all necessary documents were accepted by Sportsbook.com. He was allegedy to receive the payment within 14 days. After the time-frame passed, the player states he was told that processor problems contributed ot the delay. SBR is following up on this sportsbook complaint.

04.02.2012

The SBR Poker Championship 2012 series began today. The six-month long competition awards a whopping one million+ poker points, as well as $15,000 in cash to the final table of the championship event September 15th. The tournament series is broken down by SBR Forum video analyst Peter Loshack:

 

Cashpoint player submits account dispute

04.01.2012


A Cashpoint (SBR rating C-) submits a sportsbook dispute. The player opened an account in January of 2012, depositing $1,000. The player states that his first withdrawal went through smoothly, but after requesting a second payment he noticed he could no longer log-in. The player states that he receives a message saying his account does not exist. The player claims to have approximately $560 left in his account. SBR is following up with the sportsbook.

BetPhoenix payout dispute

03.31.2012


A BetPhoenix (SBR rating C) player states he has been attempting to be paid £3,000 for approximately three months. The player claims he first requested payment prior to New Year's. He was initially to be paid through Moneybookers in two batches, in line with an alleged £2,500 cap per week. The player placed the first payout request and was told he could place the remaining payment request after a week.  The player followed the sportsbook's instructions and his full balance was to be paid via Moneybookers in approximately 10 to 14 business days. Mid-January, the player followed up as no funds were received to Moneybookers. He was told that there were processor issues, but that he could expect the funds soon. In February, a botched bank transfer was allegedly made, which the player did not recieve. As of March 31st, 2012, he has still not been paid.

A second BetPhoenix player reports having a $38,000 balance and being on a payment plan. The player had received $5,000 a month previously, but received only $3,000 toward his balance in March. The player claims that he was told that being the slow season he could only receive $3,000 with a $100 fee.