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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

BetBoo payout feedback wanted

01.25.2012


A BetBoo (SBR rating D) player tells SBR that he requested a €1,000 withdrawal via Neteller on January 9, 2012. The player states that he has sent four emails without receiving a response.  While BetBoo has satisfactorily communicated with SBR in the past, management has yet to address the complaint this month.

01.24.2012

WSEX (SBR rating D-) Sportsbook has released a statement concerning the $700,000+ in funds owed to players.

 

 

Player vs Sportsbetting.com, Super Bowl wagers dispute

01.23.2012


A Sportsbetting.com (SBR rating C) player submits a wagering dispute.
The dispute The player placed three bets on potential Super Bowl matches. Bet one was the over in a New England vs San Francisco SB. Bet two was the New England pointspread against the 49ers. Bet three was the over in a Super Bowl of Baltimore vs San Francisco. After the conference championship weekend, New England and New York advanced to the Super Bowl. The player expected his wagers to be voided, as the outcome of the conference championship weekend eliminated Baltimore and San Francisco from the playoffs. He claims to have placed the same future Super Bowl match bets elsewhere, and claims that he was credited his wager amounts back since the teams he bet on would not actually play in the game. The sportsbook's position A Sportsbetting.com representative advised the player that since the teams he wagered on will not be playing, that his wagers would be graded as losses following the Super Bowl. SBR is following up with Sportsbetting.com management to confirm the accuracy of the sportsbook rep's statement. Players that also wagered these Super Bowl bet types are advised to write to SBR. UPDATE: The player has confirmed that Sportsbetting.com credite

Doxxbet added to SBR ratings guide

01.22.2012

Doxxbet has been added to the SBR sportsbook ratings guide at C.

Doxxbet is headquartered in Malta and holds an LGA gaming license. The company took its first online bet in September of 2007. The sportsbook has servers both in Slovakia and Malta, and runs its marketing out of both places. Doxxbet's managing director Milan Smehyl oversees a staff of fifty. Doxxbet assures SBR that it will allow mediation of player disputes and work with SBR on any player reported issues against the sportsbook.
 

01.21.2012

Digital Gaming Solutions' (DGS) casino has been successfully audited by Jacobson Gaming LLC. Headquartered in San Jose, Costa Rica, DGS is one of the gaming industry's most recognizable softwares. DGS services online sportsbook and casino operators with state of the art betting software and support. DGS clients include industry titan Bookmaker Sportsbook (SBR rating A+).

Jacobson Gaming LLC was founded by Dr. Eliot Jacobson, PhD. The company certifies casino games for fairness and tests the intergrity of software based random number generators. Dr. Jacobson's company issues the Certified Fair Gambling seal to companies that pass an exhaustive auditing process for game fairness, including RNG and statistical testing. Jacobson Gaming has certified software companies across the globe. SBR spoke with both the owner of DGS software, as well as Dr. Jacobson to confirm the successful audit.

01.20.2012

Two unrelated TowerGaming (SBR rating D+) players claim that their winnings have been confiscated. Each player has a similar account of the sportsbook debiting their balances, allowing only for their deposits to be returned. TowerGaming stated that their welcome bonus was intended for recreational bettors only.
 

Alliance Sportsbook update

01.19.2012


Alliance Sportsbook (SBR rating C-) has been added to the SBR ratings guide. On 18 January 2012, SBR initially noted that low-ranked sportsbooks operated on the same web server in the past. SBR has since confirmed that the sportsbook is an independent entity run by a veteran industry manager. Alliance is a new sportsbook that is currently invite-only, headquartered in Costa Rica and using the DGS wagering software.

Pinnacle Sports website

01.19.2012


The Pinnacle Sports (SBR rating A+) website is currently not loading. SBR will update this report.

Update: Pinnacle Sports is back online after the momentary downtime.

Betsson confiscates €600 from poker player

01.18.2012


Betsson (SBR rating C+) has allegedly confiscated a player's €600 balance. The player admits to playing against a friend in the Betsson poker room, netting €600. The player claims that the play was legitimate, and not a "chip-dump". Poker chip-dumping is the act of colluding with other players, typically to circulate ill-gotten funds or to move funds between accounts. While chip-dumping cannot be proven 100% of the time, typically a sportsbook will have other circumstantial evidence linking the players beyond their play; an IP address, shared registration detail or similar. Betsson has refused to comment on the seizure to SBR, citing data protection. Betsson's rating has been lowered to C+.

Alliance Sportsbook feedback wanted

01.18.2012

Alliance Sportsbook is hosted on the same web server as sportsbook Sterling Sports, also known as WagePage.com. Alliance is targeting players with 100% deposit bonus offers, and claims to have ten years of industry inexperience. SBR will attempt to speak with management to discuss the book's past, as well as any association with Sterling Sports.

Players with feedback should write to help@sportsbookreview.com.

PulseBet, SynBet remain off-line with players' funds

01.17.2012


A PulseBet (SBR rating F) victim writes in. The player tells SBR that he was scammed out of $2,000; after building his bankroll up, the player took a break from wagering only to return to find the sportsbook off-line. On 17 November 2011, SBR reported that both PulseBet and sister sportsbook SynBet (SBR rating F) remained online, despite a public admission of insolvency. Both websites went off-line shortly thereafter. Many of the scam shops' customers were users from TheRXforum. TheRX introduced the previously unheard of sportsbooks on 16 August 2011, advertising SynBet as a platinum sponsor.

Players are owed a minimum of $21,000, according to sportsbook complaints filed by users of PulseBet and Synbet.

SBR advises readers to exercise extreme caution playing with new bookmakers. The sportsbook ratings guide, as well as the scam sportsbook blacklist, are intended to educate readers on the risks associated with each company.

01.16.2012

Five new 21KBet (SBR rating D-) complaints have been reported. SBR reported on 11 January 2012 that 21KBet was misleading players by claiming to be licensed by the LGA of Malta. LGA categorically denied the claim, publishing a notice on its website. 24 players have filed payment complaints against the sportsbook; these players are owed €24,203.

Sportsbetting.com player payout dispute

01.15.2012


On 11 December 2011, SBR reported that a Sportsbetting.com (SBR rating C) player received only half of a $9,500 payout. The player states that on November 27th, an additional $9,400 was requested, as well as a $9,500 check on January 6th. The player has not received any of the payouts. SBR is following up on this sportsbook complaint.
 

Sportsbook.com player waiting nine weeks for payment

01.14.2012


A Sportsbook.com (SBR rating D-) player tells SBR that he has not been paid within the company's six to eight week time-frame. The player has two pending requests—$2,500 and $2,417—requested November 8th and 9th that haven't been paid. The player has three additional requests that are on week six. SBR is asking management for an update.

On 11 January 2012, SBR reported that a Sportsbook.com (ag) player was owed $19,800 since October. Management addressed this complaint with SBR, saying the player would be sent two bank payments next week. SBR will update as the player confirms payment.
 

GR88 introduced to SBR ratings guide

01.13.2012


GR88 (SBR rating D+) has been added to the sportsbook ratings guide.

GR88 is part of the Merge Gaming poker network. GR88's sportsbook application is powered by OddsMatrix. OddsMatrix is a white-label host that also supports TowerGaming, BoogieBet, BetCave, Bulldog777 and others. OddsMatrix was first covered by SBR in July of 2009; BetOnBet, which used OM's software, was a slow-pay sportsbook that went off-line without paying players. Oddsmatrix's COO stated that they were never in control of BetOnBet player funds. The Linx Media Group—who also went off-line—was reportedly responsible for BetOnBet's payment processing.

GR88's website displays a Kahnawake Gaming Commission emblem; deceptive as it is the Merge Gaming network which holds the license, not the GR88 gaming company. GR88 itself claims to be operated by Olympian Trading Limited, a company incorporated in Curacao.  

SBR will speak with OddsMatrix management to confirm the extent of the business relationship with GR88.

01.12.2012

On 15 July 2011, SBR reported that VIP Sports (SBR rating B-) would close its doors. The Curacao based bookmaker announced that as of August 1st it would no longer be in business. VIP, along with sister sportsbooks Nine.com and BetGameDay.com instructed players to withdraw their funds by that time. Many seasonal players were taken by surprise when logging on for football season and realizing that the VIP brands were defunct. SBR exhausted all avenues in contacting former VIP personnel and eventually procured a statement that players would be paid.

BetIslands maintenance notice

01.12.2012


The BetIslands (SBR rating B) website will be unavailable shortly today for planned maintenance. Management tells SBR that the site is expected to be back online this afternoon. Players can make wagers by telephone by dialing 1-800-998-8740 during the off-line time.

BetIslands maintenance notice

01.12.2012


The BetIslands (SBR rating B) website will be unavailable shortly today for planned maintenance. Management tells SBR that the site is expected to be back online this afternoon. Players can make wagers by telephone by dialing 1-800-998-8740 during the off-line time.

BetIslands maintenance notice

01.12.2012


The BetIslands (SBR rating B) website will be unavailable shortly today for planned maintenance. Management tells SBR that the site is expected to be back online this afternoon. Players can make wagers by telephone by dialing 1-800-998-8740 during the off-line time.

BetIslands maintenance notice

01.12.2012


The BetIslands (SBR rating B) website will be unavailable shortly today for planned maintenance. Management tells SBR that the site is expected to be back online this afternoon. Players can make wagers by telephone by dialing 1-800-998-8740 during the off-line time.

01.11.2012


21KBet (SBR rating D-) is misleading players by claiming to be licensed by the Lotteries and Gaming Authority (LGA) of Malta. No such license exists. The LGA released a statement indicating that 21KBet has no connection whatsoever to the LGA. The 21KBet website claims to be headquartered in Malta. SBR has received forwarded emails from a 21KBet manager that went so far as to produce a bogus LGA registration number. The emails targeted players for deposits.

Sportsbook.com player owed $19,800 since October

01.11.2012


A Sportsbook.com (ag) player writes SBR with a payment dispute. The player requested two withdrawals in October 2011 for $9,900 each. Sportsbook.com (SBR rating D-) recently updated their payment time-frame to six to eight weeks. The player points out that he has been waiting in excess of the posted time. On June 3rd, SBR reported that management would attempt to fast-track payment for a player also waiting longer than advertised.

Sportsbook.com moved their non-US players to Global.Sportsbook.com, an operation headquartered in Malta; one that is managed by YouWin Ltd. SBR reported on 28 September 2011 that players with pending wagers had their bets cancelled, an unethical decision that caused a great deal of criticism. Sportsbook.com later redacted its initial letter to players with a few conditions. Sportsbook.com's US operation is based in Costa Rica.
 

01.10.2012

SBR Forum's Peter Loshak interviews Professor I. Nelson Rose. Professor Rose is one of the industry's foremost experts on gambling law. The interview highlights sports betting within the United States at a state level, as well as the prospect of more online gambling.

01.10.2012


Three WSEX (SBR rating D-) players report payment. Two players received partial payments ($500 toward $1,100, $700 toward $8,000) from requests made in January and August 2011 respectively. A third player confirmed receivement payment in full ($244) on a payout request dated 8 February 2011.

GetWin payout disputes

01.09.2012


Three GetWin (SBR rating C-) payment complaints have been reported. A total of €1,687 is owed to the players. The player waiting the longest requested €313 on 12 December 2011. GetWin allegedly quoted the player a two to five business day time-frame to receive his withdrawal. All three of the players claim that GetWin is not responding to their payout inquiries. SBR is following up on these complaints.

On 14 December 2011, SBR reported that GetWin Sportsbook was attempting to turn the corner. The Malta-based sportsbook originally debuted in the SBR ratings guide at D-. GetWin players filed complaints regarding confiscations made in the name of "organized betting". The sportsbook claimed that players were guilty of collectively pooling funds to circumvent limits and other account sanctions. GetWin released a statement to that effect on 31 May 2011. The majority of affected players had their accounts reopened. GetWin never fully satisfied SBR's requests. The sportsbook managed to make it through the summer with no additional complaints and was subsequently removed from the SBR blacklist.