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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

VIP Sports player still waits for $500 payment

02.04.2012


A former VIP Sports (SBR rating B-) player writes to SBR with a payment complaint. The player says that he was supposed to be sent a $500 check to settle his account with VIP Sports last year. The player has shared communication with VIP Sports that indicates a specific courier method as well as tracking number. This payment was never received. The VIP Sports customer service box is no longer being managed, after the sportsbook (along with sister sites Nine.com and BetGameday) shut its doors on 1 August 2011.

On September 5th, SBR reported that GTBets (SBR rating C) would honor all VIP group players' balances. GTBets is a new Curacao based bookmaker managed by former VIP managers and  using the VIP servers and software. The sportsbook mirroring VIP is an attempt to capitalize on the good name the brand once held. SBR has confirmed that GTBets has honored more than $35,000 in payments, which was believed to be all outstanding requests. SBR will speak with management concerning the $500 botched check withdrawal.

Scam alert: 21KBet Sportsbook not paying players

02.03.2012


21KBet Sportsbook (SBR rating D-) is not paying its players. The Malta-based sportsbook is currently behind on €25,143 in payments to players. The last reported payment, made via bank transfer, was for €670. Of twenty-six players owed, seven are waiting for banktransfer, one Paypal and the rest Moneybookers.

SBR reported on 4 January 2012 that 21KBet blamed Moneybookers for not being able to issue payments via that method, claiming that it had no access to deposited funds. Moneybookers refuted part of 21KBet's assertions, stating that the bookmaker was not a registered gaming merchant. 21KBet declined to comment on why it could not pay players via an alternate method, or why players that deposited via other methods are also not being paid.

On January 16th, SBR reported that the Lotteries and Gaming Authority (LGA) of Malta issued a statement denying that 21KBet holds a gaming license.

21KBet is no longer communicating with SBR and is providing only generic updates to players on the status of their funds. SBR advises all users to avoid the blacklisted sportsbook.

YouWin confiscation dispute

02.02.2012


YouWin (SBR rating D+) has reportedly confiscated €128 in winnings from a player. A player wrote SBR indicating that his YouWin account was created on 17 January 2012. The player deposited €250 via Moneybookers before increasing his balance to €378. YouWin attempted to call the player on February 1st, leaving the player a message. The player explained to YouWin that he was at work during their message and asked to arrange a call the following day. YouWin allegedly responded by closing the player's account, refunding his initial deposit to Moneybookers. The player claims to have no idea what he has done wrong. SBR is following up on this sportsbook complaint.

On January 5th, SBR reported that YouWin Sportsbook confiscated €14,677 from players in 2011. Although management initially expressed the willingness to work with SBR in resolving player disputes, the sportsbook has been uncooperative in recent discussions.
 

TowerGaming feedback wanted

02.01.2012


A TowerGaming (SBR rating D+) player states that he requested payment of €527 on January 25th to Moneybookers. The player's withdrawal request was cancelled. The player states that on January 31st he requested payment again, and yet to receive his credit. Multiple emails to TowerGaming have went unanswered. SBR is following up on this sportsbook complaint.

On January 20th 2012, SBR reported that a TowerGaming player had winnings confiscated. TowerGaming confiscated €381 from a player on the grounds that the sportsbook's welcome bonus was intended for recreational sports bettors only. SBR is currently discussing this situation with TowerGaming management and will update this report.
 

01.31.2012


On December 11th, SBR reported that a Sportsbetting.com (SBR rating C) player received only half of a $9,500 payout. The player has received a seperate $9,400 payment since the initial botched withdrawal, but has yet to receive the $4,750 owed. Sportsbetting.com management stated they were investigating with their processor, but has failed to provide a concrete update.
 

BetUS balance confiscation report

01.30.2012


A BetUS (SBR rating D+) player claims his winnings have been confiscated. The player wrote SBR stating that he has been labeled a "non-recreational bettor". The player's balance was $1,100, and he claims he has been offered to receive only $383. The player states that his balance was built through normal play. SBR is following up on this BetUS sportsbook complaint.

Update: BetUS management states that the player's account was closed for steam play, and the funds confiscated were freeplay winnings. SBR is following up with BetUS to discuss proration.

Sportsbook.com dispute update

01.29.2012


On December 30th, SBR reported that a Sportsbook.com (SBR rating D-) player owed $6,800 had his withdrawal delayed due to insufficient proof of ID. The player is now claiming that his funds have still not been received, and that Sportsbook.com (ag) asked for a banking statement. The player says that he provided the requested statement three weeks ago, and claims to still be in the dark at the status of his payment request. The player notes that he has been attempting to receive payment off and on since July of 2011. SBR is following up with management.

On January 11th, 2012, SBR reported that a Sportsbook.com player has been owed $19,800 since October. The player requested two withdrawals for $9,900. SBR noted that Sportsbook.com has increased their average payout time-frame to six to eight weeks, causing anxiety amongst players. This payment dispute remains unresolved. The following week, SBR reported that a player who requested a total of $4,917 had not been paid for nine weeks.
 

01.28.2012

A 21KBet (SBR rating D-) player says that his account has been frozen. The player was lured in by a 100% bonus, deposited €300 and increased his balance to €940. The player noticed that after 12 December 2011, he could no longer access his gaming account. The player sent a series of emails to 21KBet to discuss his account and has been given contradictory answers.
 

24SportsWeb player owed €5000 since early December

01.27.2012

A 24SportsWeb (SBR rating C-) player submits a withdrawal complaint. The player states that he requested €5,000 in early December 2011 to Moneybookers. The player says that he was told initially that the delay encountered was due to the holiday season. The player claims he was given a date of January 8th to expect payment. No payment was made on January 8th. SBR is investigating this payment complaint.

24SportsWeb players with feedback are asked to write to help@sportsbookreview.com.

YouWin wagering dispute

01.26.2012


A YouWin (SBR rating D+) player wagered O106 on the Tulane vs SMU basketball game on 1/25/2012. The player claims the odds were in-line at the time, however the player was only refunded the risk amount for his bet. The player states that YouWin alleged a technical error caused the bet to be declared void. SBR is following up on this sportsbook complaint.

On January 5th, 2012, SBR reported that YouWin confiscated €14,677 from players in 2011.

YouWin Sportsbook is a Malta-based operation that is licensed by WinUnited Ltd. WinUnitedLtd. also powers the non-US Sportsbook.com (SBR rating D-).

UPDATE: Management explained that the match was incorrectly graded as abandoned, and states that the mistake was rectified at 23:29ET and all winning bets including the punter who filed the complaint were properly settled. SBR considers this dispute closed.

Editor's note: Sportsbook.com Global rebranded to Uwin on November 9th, 2012.

BetBoo payout feedback wanted

01.25.2012


A BetBoo (SBR rating D) player tells SBR that he requested a €1,000 withdrawal via Neteller on January 9, 2012. The player states that he has sent four emails without receiving a response.  While BetBoo has satisfactorily communicated with SBR in the past, management has yet to address the complaint this month.

01.24.2012

WSEX (SBR rating D-) Sportsbook has released a statement concerning the $700,000+ in funds owed to players.

 

 

Player vs Sportsbetting.com, Super Bowl wagers dispute

01.23.2012


A Sportsbetting.com (SBR rating C) player submits a wagering dispute.
The dispute The player placed three bets on potential Super Bowl matches. Bet one was the over in a New England vs San Francisco SB. Bet two was the New England pointspread against the 49ers. Bet three was the over in a Super Bowl of Baltimore vs San Francisco. After the conference championship weekend, New England and New York advanced to the Super Bowl. The player expected his wagers to be voided, as the outcome of the conference championship weekend eliminated Baltimore and San Francisco from the playoffs. He claims to have placed the same future Super Bowl match bets elsewhere, and claims that he was credited his wager amounts back since the teams he bet on would not actually play in the game. The sportsbook's position A Sportsbetting.com representative advised the player that since the teams he wagered on will not be playing, that his wagers would be graded as losses following the Super Bowl. SBR is following up with Sportsbetting.com management to confirm the accuracy of the sportsbook rep's statement. Players that also wagered these Super Bowl bet types are advised to write to SBR. UPDATE: The player has confirmed that Sportsbetting.com credite

Doxxbet added to SBR ratings guide

01.22.2012

Doxxbet has been added to the SBR sportsbook ratings guide at C.

Doxxbet is headquartered in Malta and holds an LGA gaming license. The company took its first online bet in September of 2007. The sportsbook has servers both in Slovakia and Malta, and runs its marketing out of both places. Doxxbet's managing director Milan Smehyl oversees a staff of fifty. Doxxbet assures SBR that it will allow mediation of player disputes and work with SBR on any player reported issues against the sportsbook.
 

01.21.2012

Digital Gaming Solutions' (DGS) casino has been successfully audited by Jacobson Gaming LLC. Headquartered in San Jose, Costa Rica, DGS is one of the gaming industry's most recognizable softwares. DGS services online sportsbook and casino operators with state of the art betting software and support. DGS clients include industry titan Bookmaker Sportsbook (SBR rating A+).

Jacobson Gaming LLC was founded by Dr. Eliot Jacobson, PhD. The company certifies casino games for fairness and tests the intergrity of software based random number generators. Dr. Jacobson's company issues the Certified Fair Gambling seal to companies that pass an exhaustive auditing process for game fairness, including RNG and statistical testing. Jacobson Gaming has certified software companies across the globe. SBR spoke with both the owner of DGS software, as well as Dr. Jacobson to confirm the successful audit.

01.20.2012

Two unrelated TowerGaming (SBR rating D+) players claim that their winnings have been confiscated. Each player has a similar account of the sportsbook debiting their balances, allowing only for their deposits to be returned. TowerGaming stated that their welcome bonus was intended for recreational bettors only.
 

Alliance Sportsbook update

01.19.2012


Alliance Sportsbook (SBR rating C-) has been added to the SBR ratings guide. On 18 January 2012, SBR initially noted that low-ranked sportsbooks operated on the same web server in the past. SBR has since confirmed that the sportsbook is an independent entity run by a veteran industry manager. Alliance is a new sportsbook that is currently invite-only, headquartered in Costa Rica and using the DGS wagering software.

Pinnacle Sports website

01.19.2012


The Pinnacle Sports (SBR rating A+) website is currently not loading. SBR will update this report.

Update: Pinnacle Sports is back online after the momentary downtime.

Betsson confiscates €600 from poker player

01.18.2012


Betsson (SBR rating C+) has allegedly confiscated a player's €600 balance. The player admits to playing against a friend in the Betsson poker room, netting €600. The player claims that the play was legitimate, and not a "chip-dump". Poker chip-dumping is the act of colluding with other players, typically to circulate ill-gotten funds or to move funds between accounts. While chip-dumping cannot be proven 100% of the time, typically a sportsbook will have other circumstantial evidence linking the players beyond their play; an IP address, shared registration detail or similar. Betsson has refused to comment on the seizure to SBR, citing data protection. Betsson's rating has been lowered to C+.

Alliance Sportsbook feedback wanted

01.18.2012

Alliance Sportsbook is hosted on the same web server as sportsbook Sterling Sports, also known as WagePage.com. Alliance is targeting players with 100% deposit bonus offers, and claims to have ten years of industry inexperience. SBR will attempt to speak with management to discuss the book's past, as well as any association with Sterling Sports.

Players with feedback should write to help@sportsbookreview.com.

PulseBet, SynBet remain off-line with players' funds

01.17.2012


A PulseBet (SBR rating F) victim writes in. The player tells SBR that he was scammed out of $2,000; after building his bankroll up, the player took a break from wagering only to return to find the sportsbook off-line. On 17 November 2011, SBR reported that both PulseBet and sister sportsbook SynBet (SBR rating F) remained online, despite a public admission of insolvency. Both websites went off-line shortly thereafter. Many of the scam shops' customers were users from TheRXforum. TheRX introduced the previously unheard of sportsbooks on 16 August 2011, advertising SynBet as a platinum sponsor.

Players are owed a minimum of $21,000, according to sportsbook complaints filed by users of PulseBet and Synbet.

SBR advises readers to exercise extreme caution playing with new bookmakers. The sportsbook ratings guide, as well as the scam sportsbook blacklist, are intended to educate readers on the risks associated with each company.

01.16.2012

Five new 21KBet (SBR rating D-) complaints have been reported. SBR reported on 11 January 2012 that 21KBet was misleading players by claiming to be licensed by the LGA of Malta. LGA categorically denied the claim, publishing a notice on its website. 24 players have filed payment complaints against the sportsbook; these players are owed €24,203.

Sportsbetting.com player payout dispute

01.15.2012


On 11 December 2011, SBR reported that a Sportsbetting.com (SBR rating C) player received only half of a $9,500 payout. The player states that on November 27th, an additional $9,400 was requested, as well as a $9,500 check on January 6th. The player has not received any of the payouts. SBR is following up on this sportsbook complaint.
 

Sportsbook.com player waiting nine weeks for payment

01.14.2012


A Sportsbook.com (SBR rating D-) player tells SBR that he has not been paid within the company's six to eight week time-frame. The player has two pending requests—$2,500 and $2,417—requested November 8th and 9th that haven't been paid. The player has three additional requests that are on week six. SBR is asking management for an update.

On 11 January 2012, SBR reported that a Sportsbook.com (ag) player was owed $19,800 since October. Management addressed this complaint with SBR, saying the player would be sent two bank payments next week. SBR will update as the player confirms payment.