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SPORTS BETTING INDUSTRY NEWS RSS

News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

04.21.2012
SBR analyst Natalie Rydstrom reports on the latest from the iGaming and land-based gaming sector. Natalie discusses WillHill's plans to setup shop in Nevada, UK responsible gambling, and Utah's new anti-gambling piece of legislation.

04.20.2012


A GetWin (SBR rating D+) player has filed a slow-pay complaint. The player tells SBR that he requested £550 on March 30th, 2012 via Moneybookers, and has yet to receive payment. On March 16th, SBR reported on GetWin payout issues submitted by users. GetWin's sportsbook rating was subsequently lowered from D+ to C-. Three GetWin players have confirmed receiving approximately $5,856. SBR has contacted GetWin regarding this latest payment complaint and will update this report.

04.19.2012

Sportsbetting.ag (SBR rating D+) has reversed their decision in the $16,000 winnings dispute covered by SBR on March 26th, 2012. SBR reported that a player who registered with an incorrect state of residence had his balance nullified for allegedly being in violation of house policy. The player told SBR that he noticed Louisiana was not an option to select when registering. He chose a neighboring state and thought all was clear when he claims a representative phoned him the next day to help him make his first deposit.

Betsson acquires Nordic Gaming Group

04.18.2012


Betsson (SBR rating C+) has agreed to acquire the Nordic Gaming Group. The Swedish operator's acquisition of the Maltese company includes brands NordicBet, TrioBet and ToBet. The move bolsters Betsson's market share in what are seen as emerging territories. On June 16th, 2011, SBR reported that Betsson acquired BetSafe Sportsbook for €32.5m.

In the deal, Betsson is to pay an initial price of €65m, which includes approximately €5m in company shares. In 2011, the Nordic Gaming Group had revenue of €50m.

Whilst the company appears to be strengthening, Betsson did make SBR headlines last month for its confiscation of €360 in an unusual dispute that involved a female gambler. SBR analyst Justin broke down the case in an iGaming video report.

SportingBet player claims €550 was confiscated

04.17.2012


A SportingBet (SBR rating D+) player claims he had €550 confiscated. The player asked for payment in February of 2012, but noted that the process remained "pending" longer than previous successful payment requests. The player then noted he was unable to log-in. The player was given an email stating that his account has been closed per the decision of management. SportingBet has allegedly not refunded the player's funds.

On March 6th, 2012, SBR reported that SportingBet confiscated £1,900 from a player. The player in this dispute was accused of multi-accounting; a charge he vehemently denied. The player claimed that he obliged all requests to show his ID, but that SportingBet refused to further expand. SportingBet declined comment to SBR.
 

TitanBet player unhappy with enhanced screening

04.16.2012


A TitanBet (SBR rating C) player claims he deposited $325 to wager on sports, but his account was immediately suspended. The player claims to have sent high quality scans of requested documentation. TitanBet allegedly requested the player to take a photo of himself holding the documents to unlock his account. While it may sound unusual, more sportsbooks are beginning to enforce stricter "Know Your Customer" (KYC) guidelines. Players who may not be in possession of given ID are often unable to comply with these requests, eliminating a percentage of multi-accounting fraud. SBR has advised the player in this dispute to oblige the sportsbook's request, and will update this report.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

BetIslands website maintenance at 10PM ET

04.15.2012


BetIslands (SBR rating B) website will be unavailable at approximately 10PM ET for software maintenance. On April 8th, SBR reported that the sportsbook was completing its move to a new wagering facility, and would be switching to proprietary sports and casino software. Due to user feedback regarding the sports platform, BetIslands made the decision to go back to using DGS for its book and casino offerings. Management tells SBR they will still add to the betting offerings using the old software and are simply responding to player feedback.  Players will not be able to wager by phone during the software maintenance, which is expected to run a couple hours.

Sportsbetting.ag players experiencing slow-pays

04.14.2012


A Sportsbetting.ag (SBR rating D+) player submits a payment complaint. The player requested an $1,800 withdrawal on March 11th, 2012. Sportsbetting.ag assigned a ten business day time-frame for funds to be received, but the player has to date not been paid. Sportsbetting.ag management confirmed to SBR that there is currently an issue with one of their processors, contributing to payment delays. The player's $1,800 payment was to be sent through a method that was reportedly still being paid on time. Currently, Sportsbetting.ag is slow-paying eight players more than $100,000. SBR is following up on this sportsbook complaint.

Sportsbetting.ag was recently downgraded from C- to D+ for the confiscation of $16,000 in winnings from a player who registered with an incorrect signup detail. SBR covered that dispute in this sportsbook industry news report.

Unibet agrees to acquire Bet24

04.13.2012


Unibet (SBR rating B-) signed an agreement Wednesday to acquire Nordic Betting Ltd, operator of Bet24 (SBR rating C). As part of the €13.5 million acquisition, a few dozen Bet24 employees will be transferred to Unibet's Maltese headquarters. The deal is still subject to regulatory approval, which is expected to take place within the next two months. Nordic Betting Ltd's gross revenue for 2011 was reportedly €10.5 million. Unibet, listed on the NASDAQ OMX Nordic Exchange in Stockholm, has been in operation since 1997.

AllYouBet complaint #4

04.12.2012


A new AllYoubet (unrated) complaint has been submitted. An AllYouBet player who made €2,520 in deposits requested a €4,925 payment on March 21st. The player states that he has not been paid, and has provided all documents requested. AllYouBet has allegedly not answered the player regarding his payment status. AllYouBet is currently not responding to SBR. Players are advised to proceed with caution at the unrated sportsbook; currently four player payment complaints are on file.
 

04.10.2012
Heritage Sports (SBR rating A-) made a software release today rolling out a new mobile betting platform. Management tells SBR that though the software is proprietary, it was built around the existing ASI backend software. The platform has been tested extensively in the last few months. Players are currently able to bet straight, parlay, in-play bets as normal, and can add the platform as an application on their smart phones. Supported devices include the latest from Apple, Android, Microsoft and Blackberry. Heritage tells SBR that tomorrow players will be able to use a "Rate Us" feature to transmit feedback to software developers. Upcoming releases will include the ability to bet Listed Pitchers, buy points, and IF Bet wagers.

Sportsbook.com payment dispute update

04.09.2012


Sportsbook.com (SBR rating D-) management has addressed the payment complaint reported by SBR on April 7th, 2012. SBR is told that a trace has been initiated on the player's $9,800 withdrawal, which was requested February 17th, 2012. The player contacted SBR for assistance after having no luck inquiring on the status of his payment with Sportsbook.com representatives. SBR wiill update this report as the player confirms payment.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

BetIslands moving into new wagering facility

04.08.2012


BetIslands (SBR rating B) management has informed SBR that the sportsbook is moving into their own wagering facility tonight. The sportsbook previously outsourced support in the Jazz Sports building. BetIslands tells SBR that its new, stand-alone facility is larger and will accommodate more employees.In addition to changing locations and server hosts, BetIslands tells SBR players more wagering options to choose from as well as new casino and sportsbook software. The sportsbook has used DGS software since its inception early 2011. At approximately 11PM ET, players will first notice downtime as the domain begins to point to the new web server. BetIslands focus will first be to import all player information. The BI mobile platform will be temporarily unavailable as the book develops a new version for its new software.

Sportsbook.com player owed $9,800

04.07.2012


A Sportsbook.com US (SBR rating D-) player submits a payment complaint. The player requested a $9,800 payment via bank transfer on February 17th, 2012, and has yet to receive his funds. The player claims that customer service has been unable to assist him, allegedly blaming a third-party processor without giving a more concrete update. SBR has contacted Sportsbook.com (ag) manager to discuss the issue.

Three AllYouBet complaints on file

04.05.2012


Three AllYouBet (unrated) players have submitted sportsbook payout complaints. The players are owed approximately $8,000 via Moneybookers, with the oldest complaint dating back to the first week of March. AllYouBet players with payment feedback of any kind are asked to submit a sportsbook complaint form.