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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

05.09.2012

WSEX Sportsbook (SBR rating D-) players have reported being owed $825,744. SBR currently has 157 payment complaints on file. WSEX Sportsbook has ceased discussing player cases with SBR. WSEX provides generic updates to players, mostly pinning the blame on failed processors and the US banking climate. The once well-regarded outfit is currently rated D- and sits on the SBR sportsbook blacklist. Players are advised to avoid depositing with the sportsbook.

05.09.2012

Betsson (SBR rating C+) has addressed the sportsbook complaint reported by SBR in yesterday's iGaming news video. In this dispute, a player who deposited €150 on April 27th had €1,780 confiscated after the sportsbook alleges the player was not the person controlling the account. The player described to SBR having been randomly interviewed by Betsson via telephone, asked a series of questions and later told that all answers were correct.

05.09.2012


Sportsbook.com US (SBR rating D-) management has addressed the Kentucky Derby wagering dispute reported by SBR on May 6th, 2012. A player detailed having a winning wager on "I'll Have Another Win" payout at 9-1 odds, allegedly shorting him $252 (the payout at what the player believed the horses final odds were). Management has clarified that the player's wager was placed in the fixed odds section of the sportsbook, not in the racebook; hence the non-track odds payout. SBR considers this dispute closed.

05.08.2012

Update: BetIslands is back online. BetIslands (SBR rating B) website is currently experiencing server issues. Management confirmed the issue is being worked on by the IT department. Players are able to place a wager via telephone whilst the server issues are sorted. SBR will update this report as more information becomes available.

05.08.2012
SBR news analyst Natalie Rydstrom discusses the latest iGaming industry news with dispute mediator Justin7. In today's video piece, a Sportsbook.com US Kentucky wagering dispute is discussed; a Unibet futures wagers migration issue, as well as an update from the Betway bonus confiscation cases. SBR Justin7 also weighs in on a sportsbook dispute involving Betsson (SBR rating C+).

05.08.2012


A Cashpoint (SBR rating C-) player submits a payment complaint. The player states that a €296 withdrawal was requested on May 3rd via Moneybookers. The player believed that the payment would be paid in one business day. The player states that Cashpoint has not responded to his payout inquiries or provided any insight on when he can expect to be paid. SBR is following up on this payment complaint, and asks any Cashpoint users with feedback to write to help@sportsbookreview.com.

05.08.2012

A fifth SBG Global (SBR rating D-) complaint has been reported. A player requested a $5,000 withdrawal on Tuesday, April 3rd. The player states the funds were removed from his account the same day. He followed up for an update on the payment status after one week, but was told that the SBG Global processor would not be available to issue payment until April 17th — two weeks after the player's initial request — and that the player could follow up at that time. The player describes a nightmarish experience with SBG Global support since, and has yet to be paid.

05.08.2012

A Sportingbet (SBR rating D+) player has been denied a £50 free bet promotion. The player signed up to take advantage of the "risk free" proposition, which only required that the player's first wager be placed at odds of 1.5 or greater. After placing a losing wager on the Wolverhampton Wanderers, the player expected to see the £50 free bet. One week passed and the player decided to make an enquiry with Sportingbet. The player was told that the bonus would not be issued in accordance with a policy that allowed it to not honour its promotion at its own discretion.

05.07.2012

On April 12th, 2012, SBR reported that Unibet (SBR rating B-) agreed to acquire Bet24 (SBR rating C). Unibet spent €13.5 million on the acquisition. As part of the deal, a few dozen Bet24 employees were transferred over to Unibet. A Bet24 player wrote SBR stating that his future bets will not be migrated over to the Unibet platform. 

05.07.2012

On May 3rd, 2012, SBR reported that Tipico (SBR rating C-) confiscated €195 in winnings from a player. The player told SBR that his ID was approved, but that allegations of money laundering led to the closure of his account. The player reached out to SBR asking for help after being unable to resolve the matter himself. SBR followed up with Tipico, who stated that it was a misunderstanding and that whilst the book decided to close the player's account, it never intended to not pay the account winnings. SBR considers this dispute closed.

05.07.2012
Two new Sportsbetting.ag (SBR rating D+) complaints have been reported. The players tell SBR that Sportsbetting.ag took one of their most popular payment methods away; and are telling the players that the only way to receive their funds involve them waiting between 20 and 62 business days. SBR has received numerous Sportsbetting.ag player complaints this year, and downgraded the sportsbook to a rating of D+.

05.06.2012
A Sportsbook.com US (SBR rating D-) player submits a Kentucky Derby wagering dispute. The player tells SBR that he wagered on horse "I'll Have Another Win" for $40. He complains that the horse paid out 9-1, rather than what he claims the track odds were for the horse. The player states that he believes he is owed $252 in winnings, but alleges that Sportsbook.com concluded the wager was graded properly. The case remains outstanding.

05.06.2012

A new Betway (SBR rating D-) player writes in. The player tells SBR that he deposited 100 on March 29th. He received a 100% bonus and began wagering. After a month of successful play where his average stake was around 200; the player's balance increased to 1230. He made a payout request on April 30th. At this time, Betway confiscated his winnings stating he was in violation of a rule allowing the confiscation of all winnings from any player who bets in excess of 30% of their bonus. The "gotcha rule" has made SBR headlines and been the subject of an iGaming video report. Players are advised to avoid Betway.

5Dimes video tour by SBR

05.06.2012
SBR analyst Natalie Rydstrom performs an in-depth look into the 5Dimes (SBR rating A+) platform. 5Dimes is one of six sportsbooks rated A+ by SBR. The video covers website layout, usability, and provides an on-screen tutorial of how to navigate the betting cart. 5Dimes Sportsbook was established in 1999. 5Dimes is headquartered in San Jose, Costa Rica. | Read full 5Dimes review

05.06.2012

A Sportsbetting.ag (SBR rating D+) player submits a payment complaint. The player points out that the Sportsbetting.ag website lists 10-20 business days for payments via cheque by courier. He says that despite this, he has been advised that the new time-frame to receive his total $3,500 is 20-62 business days. The player complains that in addition, he has been advising that tracking methods are no longer available for players usage. SBR now has one dozen Sportsbetting.ag payment complaints on file. Players are owed over $100,000.

Betbutler.co.uk purchases .com domain

05.06.2012

Online sportsbook BetButler.co.uk has purchased the BetButler.com domain. BetButler.co.uk is a subsidiary of Betclearer Limited and is licensed by the UK Gambling Commission. The BetButler rating has been adjusted to C+.

05.05.2012
In today's iGaming industry video, newswoman Natalie Rydstrom discusses gaming licenses issued in Schleswig Holstien, Germany; potential legalised online poker in Massachusetts by 2013, as well New Jersey's incentive to facilitate intrastate online gambling. Later in the segment, Natalie is joined by fellow industry analyst J-Todd, most known for his "This Week in Gambling" program.

05.05.2012


A GetWin (SBR rating D+) player reports requesting a payout of €155 on April 24th, 2012. The player states that the GetWin website indicates payments are made in one business day; but the player has to date not received payment. He has sent multiple emails to GetWin asking for an update on his withdrawal, and has not received a proper response. SBR is following up with GetWin on this situation. GetWin players with payment feedback are asked to write to SBR.

05.05.2012


A Betsafe (SBR rating C+) player submits a sportsbook complaint. The player has a balance of €1,800 which has sat in his account for approximately 35 days pending an investigation. The player has obliged all Betsafe requests and is beginning to fear that the Malta based sportsbook has no intention of paying his account; or at the very least, is providing terrible customer service.

05.05.2012


A fourth SBG Global (SBR rating D-) payment complaint has been reported. On March 21st, a player requested a payout of $2,000 through a banking method. The player claims to have phoned the sportsbook daily asking for an update on the status of his funds. The player states he's been with SBG Global for ten years and has never been given such treatment. SBG Global has responded to SBR inquiries stating they are looking into the payment delays; but offered no concrete update.

05.04.2012
SBR analyst Natalie Rydstrom interviews Victor Chandler, Chairman of BetVictor. Natalie asks background questions on how the Victor Chandler (SBR rating B) family business began, what makes it so successful today, and what Victor's views on the future iGaming climate are. Victor also addresses the prospect of re-entering the US market if legalization allows.

05.04.2012


Betway (SBR rating D-) is using a bizarre rule to confiscate winnings from players. Five unrelated players from different parts of the world have filed complaints with SBR in the last two weeks against Betway. Each player tells a similar story of depositing with Betway, accepting a bonus, winning a few bets, then having their profit erased and deposits returned.

05.04.2012


The Coral Group (SBR rating A-) will be upgrading its casino to Playtech software on May 9th. Coral tells SBR that all Gala Coral brand websites, including Coral.co.uk, GalaBingo.com and GalaCasino.co.uk will experience downtime whilst the new software is installed. Twelve hours total of downtime is expected between 00:30 and 12:15 GMT.

05.03.2012


Earlier today, SBR posted the YesBet response on yesterday's advisory newswire. YesBet.ag is targeting players via email, promising no-deposit bonuses, 100% match bonuses, and claiming to have 10+ years of industry experience. SBR has since discovered that the sportsbook shares the same customer service telephone number as off-line sportsbook Lay104 (SBR rating D).

Lay104's domain registration expired on April 30th, 2012. YesBet.ag was registered on April 1st, 2012. With a rating of D-, YesBet.ag is on SBR's avoid list within the sportsbook blacklist. SBR is attempting to confirm the book's relationship with the former company, and will update readers as more information becomes available.

05.03.2012


A Tipico (SBR rating C-) player states that €195 in winnings were confiscated. The player's ID was marked as approved; but an allegation of possible money laundering was cited as a reason for voiding his play. The player asked SBR for help, and has denied the allegations put forth by Tipico. Tipico.com is a Malta-based sportsbook which has held an LGA license since 2005.