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News on scam sports betting operations, events and business deals within the offshore sports gambling industry.

Youwager Sportsbook removes Skrill from cashier

08.07.2014

Youwager Sportsbook (SBR rating B+) no longer offers Skrill to their international customers. Management has told SBR that it is a business decision. International users who are located outside of Canada are able to use bank transfer to reload or take payouts from their accounts. Youwager players with feedback on the policy change are encouraged to write to mail@sportsbookreview.com.

08.06.2014
Sportsbook bonuses can be complicated for new gamblers. There are offerings ranging from the usual cash bonus that works by being credited to the player's balance, to freeplays where only the bonus winnings are returned to the player's balance, as well as match bets that can be tied to specific events and are typically more nominally priced. Sportsbook Review has broken down sportsbooks bonuses and sorted them by the "True Bonus". The best sportsbooks bonuses page was updated today with a video guide from newswoman Natalie.

The True Bonus formula is very basic and easy to follow. Essentially, every online sportsbook bonus has a requirement of betting the deposit amount times bonus amount. This is referred to as the play-through or rollover requirement. For example, if you were to take a bonus of 10%, say $10 on a $100 deposit, one play-through amounts to $110. So with a 3X play-through, the total wagering amount required before a withdrawal of funds is $330. Now if you have been credited with a freeplay, and this is a simplification, you have a 50/50 shot of winning your bet(s) and at adding those winnings to your balance. A $100 freeplay bonus is automatically being valued at half that as $50.  If you received that freeplay following a deposit of your own $100 cash, and the play-through requirement is 3 times, you are required to bet the amount of your $100 deposit multiplied by your bonus amount three times, for a total of $600 in action required.

Players sometimes remark that they dislike freeplays or even match bets, however if you have a low rollover requirement of just 1X, versus a 10X for a typical cash bonus, the freeplay of the same amount is much more valuable. This is why Sportsbook Review has ordered the bonuses page by the amount given per play-through required; this places “bonus amounts” on a similar scale. This is the science behind the bonus per rollover or "True Bonus".

Online sportsbook Triobet comments on player dispute

08.06.2014
Online sportsbook Triobet (SBR rating D) has addressed the dispute reported by SBR yesterday. A player wrote SBR complaining that his account was closed and approximately €140 in winnings confiscated after he made an all-in wager of his first deposit (€70) and his 100% sign-up bonus. His first wager won, but Triobet opted to close his account on the grounds that he had violated their rules. Triobet claims to have refunded the player's deposit, and informed SBR that he was guilty of violating rules 1.8 and 2.1 from their terms and conditions. Triobet would not address the specifics of the dispute beyond that, despite the player electronically consenting to have his dispute mediated by SBR. The rules cited by Triobet from within their terms and condition are as follows:

Triobet rule 1.8: "We reserve the right to decline a new customer or close an account without having to give a reason for doing so."

Triobet rule 2.1.: "All deposits and withdrawals will be initiated from your account overview on the Website."

Rule 1.8, as argued by SBR, is not what's being called into question. Online sportsbooks do not have to provide a reason for closing a player's account, it is a business like any other and some customers are not welcome. However, this rule cannot be used to confiscate earned winnings from player's accounts.

Rule 2.1 does not appear to apply at all to the situation.

SBR has pointed these items out to Triobet and asked for the sportsbook to reconsider their decision to not honor the player's winnings on his one recorded bet; absent evidence of fraud, there is no basis to deny the player's winnings. Sportsbooks can profile players, limit them, boot them, place them on wagering delays, require them to phone-in wagers, but they cannot decide to confiscate earned winnings for no good reason. The old industry standard of "you book the bet, you pay the bet" applies.

College Football Prop Bets page updated

08.05.2014

Sportsbook Review has updated the College Football Prop Bets page with the regular season wins market. View a convenient side by side grid showing the best online sportsbooks market price for each college football team ahead of the 2014-15 campaign. As the season progresses, the page will list weekly prop odds and the best available sportsbook value by game. This page is one of many seasonal shopping comparison guides provided by SBR. The event comparison menu on the left-hand side of the SBR homepage lists these pages for each sport. SBR will update the news feed as other major changes are made to the college football props bet page.

Free $20,000 NFL Contest Registration Open: BTP X

08.05.2014
Sportsbook Review has announced the launch of this year's "Beat The Prick" (BTP) handicapping contest. This is the tenth year of the BTP contest, which features professional handicapper and forum mascot "The Prick" and is based on correctly predicting the outcomes of five NFL and College Football point spreads or totals each week for fifteen weeks. Contestants scores are weighed against the performance of "The Prick" and if he wins, no prizes change hands that week. The tenth edition of the contest boasts a whopping $20,000+ season ending prize-pool, 100,000 points per week, a brand new iPad, as well as entry to a major NFL Playoffs contests for all users who go 5-0-0 in any of the 15 contest weeks.  Sportsbook Review's contest video host Jackie Blue gives more information on BTP X in the below video, which also interviews contest legend "The Prick" himself.
 

First place in the contest pays $5,000 in cold hard cash. Second place pays $3,000, and third place pays $2,000. Places four through twenty five receive their share of the remaining $15,000 in contest cash. If football handicapping is not your game, not to worry, there is a $500 prize for coming in at position #500. SBR merchandise is given for contestants who finish from twenty-sixth through fiftieth place including a laptop bag, tshirt, coffee mug, and playing cards.

When does the BTP X contest open?
Tuesday, September 4, 2014, week of the NFL opener between the defending champion Seattle Seahawks and Green Bay Packers on Thursday Night Football. Users will be able to record their five weekly picks for week one after "The Prick" selects his picks; the software does not allow contestants to make identical or the exact opposite with their picks as the contest pro has chosen.

How does BTP X weekly prize distribution work?
A total of 100,000 points will be divided among all contestants who out-perform "The Prick" each week. For example, if the mark to beat is 4-1 +4.00, users who have generated +4.01 or more units that week will receive their share of the 100,000 points. The better the "The Prick" performs, the larger the average prize among those who have out-performed him. In a week where he tanks and goes 0-5, all users who at least netted 0.01 unit will receive a points payday.

What can we do with the weekly points?
The weekly points must be put into action one time in the SBR Points Sportsbook before they are converted to real betpoints. Betpoints can be used in the SBR Store to redeem real-world merchandise, apparel, electronics, gift cards, and other items. The offerings of the SBR Store are geo-targeted; users outside of the United States may redeem sponsored sportsbook cash.

How are the $20,000 in cash prizes paid?
Bank wire, Paypal, or Skrill.

For full contest registration details, visit the Sportsbook Review Forum.

TrioBet Sportsbook payout feedback wanted

08.05.2014

A TrioBet (unrated) player has submitted a sportsbook complaint. The player states that he deposited €70 and received a 100% bonus from the online sportsbook. The player then made an all-in wager using the deposit and bonus funds. He states that TrioBet then opted to close his account without providing information on his violation. His deposit has yet to be refunded. TrioBet Sportsbook has a registered address in Malta; their sportsbook license is given by the Lotteries & Gaming Authority (LGA) of Malta. Sportsbook Review is in the process of collecting information on TrioBet and asks readers who have feedback to share or are in need of assistance to write to mail@sportsbookreview.com. SBR will update as more information becomes available.

Teambet Sportsbook complaint over photo ID

08.04.2014

A Teambet Sportsbook (unrated) player has submitted an SBR complaint. The player tells SBR that he has provided a copy of his national ID card, utility bill, screenshot of his Neteller account activity, and a photo of himself holding his ID. Teambet, however, is allegedly holding the account in a suspended state due to the player not having a driver's license. The player states that he is not a driver and that his national ID card is the highest form of photo issued ID that he has. Sportsbook Review is investigating the online sportsbook complaint.

NFL Prop Bets in review for Hall of Fame game

08.02.2014
The NFL Hall of Fame game is the opening fixture on the American football calendar. While wagering limits are traditionally low for preseason football, value can be found in exotic NFL Prop Bet markets for the game itself and upcoming regular season. Sportsbook Review has created two pages with the intention of simplifying the shopping experience for sports bettors hunting for the best price and most obscure markets. These pages are the NFL Super Bowl betting futures directory which lists real-time updating futures grids, and the NFL Prop Bets directory which highlights special wagering markets on a weekly basis.  In a relatively short 17 week season where finding an edge becomes more difficult each week, proposition markets can keep your bankroll healthy while dealing with the turbulent swings of the National Football League. Sportsbook Review will update this article as more wagering markets are released for the inaugural NFL contest pitting the Buffalo Bills against the New York Giants at Fawcett Stadium in Canton, Ohio. As of this publication, the following prop betting markets are trading at online sportsbooks.

Team to score first: NY Giants or Buffalo Bills
One of the most popular betting markets, the team to record the first score is offered throughout the American football season and NFLX is no exception. Currently, the market is consistently priced by online sportsbooks, with the NY Giants at -110 ($110 wager wins $100), and the Buffalo Bills priced slightly shorter at -120 ($120 wager wins $100). These odds are sure to fluctuate before game time, so bookmarking the NFL Prop bets directory is a good idea. Even if the odds were to remain the same, however, sports bettors should compare the sportsbook sign-up bonus offered and weigh the incentive against the betting line. For example, if sportsbook XYZ has the Giants to score priced at -110 and they offer a $100 cash bonus with a 5X rollover, you are essentially betting 20% pure bonus with a $20 wager and are much closer to clearing your rollover than you would by selecting a sportsbook offering the same bonus but in the form of a freeplay. A freeplay is worth approximately half the value of a cash bonus; while freeplays can still be more valuable than cash bonuses, the true bonus per play is contingent on the rollover or play-through obligation. Sports bettors are advised to consider the quality of an online sportsbook's perks when considering betting markets.

Will there be a score in the 1st 7:30 minutes?
Another common betting market for NFL games is the time in which the first score is recorded. This wagering market itself should be analyzed in conjunction with the strength of a sportsbook's live in-play betting platform. Players who fancy scoring props are often keen to increase their position while a game unfolds. While this particular scoring market has yet to blossom, the currently available best line will be recorded in the Sportsbook Review NFL Prop Bets directory.

Exotic Prop Bets
Players who enjoy making NFL prop bets on game outcomes are more likely to appreciate long-running prop bets that may offer value. This morning SBR updated its prop bets page with markets tied to the performance of two Cleveland star athletes: Lebron James and Johnny Manziel. You can wager on Lebron James' field goal percentage outperforming Manziel's completion percentage and vice-versa. These fun props not only keep the casual gambler entertained but they provide value for the serious gambler, and if you're reading this article, you are on your way to building your bankroll.

If you're a sports bettor who likes to wager moneylines, totals, halves, and you're not fond of proposition markets, bookmark the SBR Odds NFL scoreboard. This page lists real-time updating NFL odds for each week of the season leading up to Super Bowl XLII, as well as a large number of other international and US facing sport odds.

WSEX Sportsbook victim files no-pay complaint; waiting after five years

08.01.2014
A WSEX Sportsbook (SBR rating F) player who lost $7,000 when the online sportsbook closed filed a complaint with SBR this morning. The player had a pending withdrawal for $1,900 since 2009. Player: "I called a million times, they kept telling me that they didn't have a processor to send the payment. Account then was inaccessible from time to time, periods lasting over a month. one of the last times I saw it I still had a pending withdrawal but the account balance was near zero. I phoned and they hung up on me and 2 weeks later the site was down. Crooks." This player is one of more than 250 users who filed sportsbook complaints with SBR against WSEX. The following is a timeline of the sportsbook's payout issues which led up to their eventual closure on April 19, 2013 and subsequent suicide of one of the company co-founders.

2009 - 2010: WSEX debt crosses $250,000 mark
The once well established business was lowered from A- to B+ in April of 2009 when the first signs of payout problems surfaced. Six months later, in October of 2009, WSEX was downgraded to C after the average payout time-frame increased from four to six weeks. At the time, seven players had complaints on file for $30,000.  Fast forwarding to March of 2010, WSEX players were owed $43,000. A good deal of controversy was created when management admitted that payout size determined priority in the payouts queue. As news continued to break on the slow service and financial problems, more players decided to request their funds and consequently the delinquent amount reported to SBR quadrupled to $184,104. Three players reported receiving $9,000 in June of 2010, although this came as a virtual drop in the bucket as the debt approached a quarter million dollars.  One month later, a $2,000 payment was confirmed as received by an SBR reader while five new complaints rolled in and the debt rose to $260,534. During this time the online sportsbooks' wagering department got froggy; a player reported that WSEX refused to honor a winning $20,000 "Who will sign Lebron?" NBA prop after his trade to the Miami Heat.  It seems to players that the sportsbook may have regained its footing when approximately half of their debt was paid with 36 players confirming receiving $124,617 in withdrawals during week four of the NFL season. Unfortunately as the football season winded down, WSEX closed the year owing close to $200,000.

2011 - 2012: WSEX debt rises
The first week of the new year in 2011 saw Matchbook's new ownership announce their official separation from World Sports Exchange. WSEX previously had an ownership stake in Matchbook since their 2005 launch. Despite WSEX's stake in the betting website, Matchbook paid their customers on time and were unaffected by WSEX's issues. Near the end of Q1 2011, WSEX players were owed $438,860. By Christmas 2011, a total of 110 players reported being owed $653,000. On January 24, 2012, WSEX outraged players by releasing a statement shifting blame of their financial predicament onto gaming laws in the US. The statement seemed to be the first sign of a white flag and WSEX continued to dishonestly advertise a payout time-frame of 7 business days on their website. By mid 2012, WSEX owed $825,744. A sportsbook scam alert was issued in October of 2010 when WSEX mailed players deposit bonus offers for the upcoming NBA season despite being blacklisted and unable to pay. This was also covered in a sportsbook news video with newswoman Natalie and then co-host "Justin7".

 

2013 - Closure: WSEX closes while owing over $1 million
By March of 2013, WSEX owed more than $1 million to players. The occasional small payout reports designed to keep valued customers activated completely stopped. On April 9, 2013, Sportsbook Review reported that WSEX was no longer updating its website with betting odds and their phone system was overloaded with an average wait time of 125 minutes. Within a week WSEX officially closed, and to add insult to injury, WSEX "sinisterly" apologized for their downfall. SBR receives inquiries from WSEX victims weekly. Players often wonder if the book's ownership, which was vocal against rogue operations during more than a 10 year period, will eventually make a statement and reveal what lead to players ultimately being stiffed.

Online sportsbook Canbet players search for answers

07.31.2014
Canbet Sportsbook players continue to search for answers eight months after the shop suspended all transactions. Sportsbook Review reported on December 31st that Canbet put a stop to deposits after payment problems snowballed out of control. The move was received as a dosage of cold water to players who held out hope that they would be paid; just a week earlier, Canbet management advised SBR that outstanding payouts were to be processed in the next week. As the total owed to players grew to over a quarter million dollars and signs of insolvency followed Canbet's directors, Sportsbook Review blacklisted the online sportsbook. SBR analysts spent hours discussing the state of Canbet with Co-Director Peter Lord, who was optimistic that a deal could be made and players would end up paid. A report went up in mid-February recapping that Canbet Sportsbook was for sale. A week after this publication hit the SBR news feed, the total owed by players who filed SBR complaints reached $800,000. Canbet was and remains unwilling to disclose the exact amount owed, but SBR has since confirmed more than $1.2 million owed by players who have filed sportsbook complaints alone. This number grew exponentially since the initial report of 10 slow-pay complaints during week 5 of the NFL Season. Canbet, being in business since 1999, is likely to owe at least a few times this sum.

Source of Canbet's financial issues
Canbet has claimed that third party technical companies were largely to blame for the financial problems. Players allegedly were allowed to receive thousands of bonuses which were undeserved, as well as to receive payouts which were not earned. Canbet specifically absolved their own in-house technical employees of fault, but would not elaborate further as to exactly how long these technical issues went on for. Many players have shifted the blame from Canbet onto the shoulders of the UK Gambling Commission. The Commission released an unpopular statement which attempted to explain its position on the mess; the statement has since been taken down. Players went as far as to create a petition against the Gambling Commission and Canbet.

Players from all backgrounds have taken to the Sportsbook Review forum to voice their outrage. SBR community member Lewbie shared the following in a post authored this afternoon:

"My son in law has told me about the money he is owed by these thieves and as I am retired I would be more than willing to help in anyway I can. His first child is due in September and £2500 is nothing to sniffed at so let me know if I can be of any use. I am based in Birmingham and know a little about the law but not enough to fight this unfortunately."

Sportsbook Review knows of at least two companies who expressed interest to acquire Canbet; however these discussions ultimately fell through. Canbet Sportsbook players who wish to log their claims or share feedback are encouraged to submit a sportsbook complaint form.

SBR reported on the downfall of Canbet Sportsbook after the sportsbook's official closure. This video has been embedded below:

SBR congratulates World Poker Cup winners

07.31.2014

Sportsbook Review congratulates Team USA, winners of the 2014 World Poker Cup. This year's competition gave away more than 1 million points during four months of intense competition. It is also the first ever victory for the Americans, who trailed Canada, World, and Europe in past installments of the contest. The winning team pockets 5,000 betpoints each which may be redeemed immediately from the SBR Store for real world merchandise, including electronics, apparel, iPads, pizza gift cards, and more. The SBR Poker platform is set to launch another high value poker tournament next week. SBR readers and lurkers should stay tuned as the annual Beat The Prick (BTP) handicapping contest will also be launched in the same time-frame. SBR community members enjoy contests all year long; creating an account is free. Visit the Sportsbook Review forum for more details.

07.30.2014

Sportsbook Review has updated the Sportsbook Bonuses directory with the online sportsbook promotions released for the upcoming NFL and College Football seasons. Some sportsbooks have yet to release their special early bird promotions so bookmarking the page and checking it throughout the preseason will show real time updates as SBR researches offers daily. During the MLB season few bonuses are offered as the margins are low for bookmakers. Once football comes around, players are often bombed with offers from books they may not even recognize. It's important not to pursue an offer just because it is juicy. The online sportsbooks listed in the bonuses directory are currently rated as low as of C- which should be avoided for the risk averse. SBR advises players to consider ratings and feedback before depositing to any company, especially with new sportsbooks that are not backed by existing operations. SBR resources such as the scam sportsbook blacklist and avoid list are worth reading before investing hard earned funds. SBR invites players to share their feedback on the presentation of the bonuses directory; feedback can be submitted via email or in the SBR Posting Forum in the Sportsbooks & Industry section.

How to compare Online Sportsbooks bonuses: Bonus $ / ROLLOVER = Bonus per Playthrough = True Bonus
SBR has ordered the bonuses directory by bonus action per play. In other words, SBR has analyzed the size of a given bonus and compared it against the required rollover. This is considered the "True Bonus". For example, if you accept a $100 cash bonus with a 5X rollover, you are receiving $20 of the bonus during each play-through - this is considered your pure bonus.  The bigger the percentage of your bonus per wager, the faster you can take a payout. In the bonus world players often believe bigger is always better. This is why sportsbooks inflate the bonus numbers and hope you ignore the wagering requirements.  If 100% freeplay is offered with a 10X rollover, SBR would calculate your bonus value per play at 5%. With freeplays you have roughly a 50% chance of adding the total bonus amount to your bonus. (Your $500 free play will result in either $0 with a loss or approximately $500 with a win) SBR subtracts half of the total bonus before dividing by the given rollover. So, a 100% free play is worth 50% cash bonus with a rollover of 5x is $10 per play through and $10 TRUE Bonus.  Traditional freeplays are worth about half the same amount in cash. 

Researching each Online Sportsbook
While Sportsbook Review is listing sportsbooks with a grade of C- or better in the bonuses directory, historically, the higher rated sportsbooks have performed better across the board in the areas of payout speed, wagering options, customer service, and platform stability. Players may wish to review the most recent SBR community top sportsbook poll, which surveyed all SBR forum users to cast their vote for their favorite sportsbook. The SBR Sportsbooks Rating Guide represents a broader list of over 1000 sportsbooks graded by player feedback and SBR's opinion on past performance. Users who desire more information to make their own opinions should click on the book name for historical news, player feedback and updates.

Sportsbook Bonus Note:
Some bonuses may require promotional codes; please take note of the comments underneath each sportsbook bonus to find these details. In addition, some bonuses are unavailable to certain countries. 

07.30.2014

Update 8/11/2015: 5Dimes announced it will automate bitcoin deposits

Online sportsbook 5Dimes (SBR rating A+) has officially added bitcoin to their cashier.

Sportsbook Review reported on July 8 that 5Dimes began a private bitcoin beta test with interested users. Management confirmed that the test was successful. 5Dimes players who wish to deposit in bitcoin are instructed to contact support at Live Help or via email (epay@5dimes.eu) for instructions; currently the process is not automated and may take up to two hours.

The minimum deposit in BTC is equivalent to $100. The maximum deposit is the equivalent of $25,000. There are no fees for BTC deposits. 

As mentioned in the initial 5Dimes bitcoin report, the average of the Bid and Ask prices from www.bitstamp.net will be used for currency conversions with USD at the time of each deposit.  At this time, wagering is not available in bitcoin.

Exclusive Bitcoin depositors are allowed to cash out free of charge via bitcoin, no limit, subject to availability.

SBR users with feedback on 5Dimes or bitcoin are asked to write to mail@sportsbookreview.com

BetAtHome Sportsbook complaint submitted to SBR

07.29.2014

A BetAtHome Sportsbook player has filed an SBR complaint. The player registered on July 17, 2014. He deposited €40 via Skrill for a 50% bonus. This brought his account to a total of €60. The player proceeded more than three dozen sports wagers and increased his balance to €1,623. He has claimed that BetAtHome abruptly refunded his deposit and did not pay his winnings. Sportsbook Review is currently investigating this player's complaint. BetAtHome is a C- rated online sportsbook. BetAHome holds a sports gaming license with the Lotteries and Gaming Authority (LGA) of Malta. BetAtHome players with feedback to share are encouraged to write to mail@sportsbookreview.com.

07.28.2014

Betway Sportsbook launched in 2006. SBR added Betway to the sportsbook ratings guide on August 3rd, 2006 at the initial rating of C. Their sportsbook software is proprietary; their casino is powered with Microgaming software. In 2012, Betway added mobile sports and casino products. One high point for global users is that Betway customer support is available 17 languages.  The sportsbook is licensed by the Lotteries and Gaming Authority of Malta. Additional casino gaming licenses are held in Denmark, Spain, and Italy. Betway management tells SBR that a sports license in Denmark is soon to follow. Recent sponsorships include being the title sponsor of the Froch vs Groves fight in Wembley Stadium, as well as the PCD premier darts league, which later rebranded to the Betway Premier League.

In the eight years since their addition to the sportsbook ratings guide, Betway’s rating has dipped as low as the blacklist in 2008 and at its highest hit the mark of C plus - the current rating. In August of 2012, SBR reported that Betway discontinued a controversial rule referred to as the “30% rule”. This rule called for player winnings to be voided if wagers exceeded 30% of a given bonus. Many sportsbook complaints were launched with SBR prior to the rule being cancelled. Betway later agreed to revisit all cold cases received by SBR. Management has since remained active in discussing sportsbook complaints with SBR. The line of communication has drastically improved since the days that the shop was on the SBR blacklist.

07.28.2014

Betway Sportsbook launched in 2006. SBR added Betway to the sportsbook ratings guide on August 3rd, 2006 at the initial rating of C. Their sportsbook software is proprietary; their casino is powered with Microgaming software. In 2012, Betway added mobile sports and casino products. One high point for global users is that Betway customer support is available 17 languages.  The sportsbook is licensed by the Lotteries and Gaming Authority of Malta. Additional casino gaming licenses are held in Denmark, Spain, and Italy. Betway management tells SBR that a sports license in Denmark is soon to follow. Recent sponsorships include being the title sponsor of the Froch vs Groves fight in Wembley Stadium, as well as the PCD premier darts league, which later rebranded to the Betway Premier League.

In the eight years since their addition to the sportsbook ratings guide, Betway’s rating has dipped as low as the blacklist in 2008 and at its highest hit the mark of C plus - the current rating. In August of 2012, SBR reported that Betway discontinued a controversial rule referred to as the “30% rule”. This rule called for player winnings to be voided if wagers exceeded 30% of a given bonus. Many sportsbook complaints were launched with SBR prior to the rule being cancelled. Betway later agreed to revisit all cold cases received by SBR. Management has since remained active in discussing sportsbook complaints with SBR. The line of communication has drastically improved since the days that the shop was on the SBR blacklist.

07.28.2014

Betway Sportsbook launched in 2006. SBR added Betway to the sportsbook ratings guide on August 3rd, 2006 at the initial rating of C. Their sportsbook software is proprietary; their casino is powered with Microgaming software. In 2012, Betway added mobile sports and casino products. One high point for global users is that Betway customer support is available 17 languages.  The sportsbook is licensed by the Lotteries and Gaming Authority of Malta. Additional casino gaming licenses are held in Denmark, Spain, and Italy. Betway management tells SBR that a sports license in Denmark is soon to follow. Recent sponsorships include being the title sponsor of the Froch vs Groves fight in Wembley Stadium, as well as the PCD premier darts league, which later rebranded to the Betway Premier League.

In the eight years since their addition to the sportsbook ratings guide, Betway’s rating has dipped as low as the blacklist in 2008 and at its highest hit the mark of C plus - the current rating. In August of 2012, SBR reported that Betway discontinued a controversial rule referred to as the “30% rule”. This rule called for player winnings to be voided if wagers exceeded 30% of a given bonus. Many sportsbook complaints were launched with SBR prior to the rule being cancelled. Betway later agreed to revisit all cold cases received by SBR. Management has since remained active in discussing sportsbook complaints with SBR. The line of communication has drastically improved since the days that the shop was on the SBR blacklist.

07.28.2014

Betway Sportsbook launched in 2006. SBR added Betway to the sportsbook ratings guide on August 3rd, 2006 at the initial rating of C. Their sportsbook software is proprietary; their casino is powered with Microgaming software. In 2012, Betway added mobile sports and casino products. One high point for global users is that Betway customer support is available 17 languages.  The sportsbook is licensed by the Lotteries and Gaming Authority of Malta. Additional casino gaming licenses are held in Denmark, Spain, and Italy. Betway management tells SBR that a sports license in Denmark is soon to follow. Recent sponsorships include being the title sponsor of the Froch vs Groves fight in Wembley Stadium, as well as the PCD premier darts league, which later rebranded to the Betway Premier League.

In the eight years since their addition to the sportsbook ratings guide, Betway’s rating has dipped as low as the blacklist in 2008 and at its highest hit the mark of C plus - the current rating. In August of 2012, SBR reported that Betway discontinued a controversial rule referred to as the “30% rule”. This rule called for player winnings to be voided if wagers exceeded 30% of a given bonus. Many sportsbook complaints were launched with SBR prior to the rule being cancelled. Betway later agreed to revisit all cold cases received by SBR. Management has since remained active in discussing sportsbook complaints with SBR. The line of communication has drastically improved since the days that the shop was on the SBR blacklist.

Online Sportsbook player advisory ahead of football season

07.27.2014

The American football season is drawing closer and that means it's almost time to post up again for many seasonal sports bettors. Sportsbook Review urges players to do their homework and not jump at the first big bonus offer made by an online sportsbook. Each year like clockwork, slow and no-pay sportsbooks amp up their marketing efforts and attempt to lure in new blood. Players should use the SBR network to investigate sportsbooks they have never heard of; resources include the SBR Sportsbook Ratings guide and Top Sportsbooks list. Sports bettors have enough to worry about in correctly predicting the outcome of pigskin games, players should not roll the dice and sweat receiving a payout or not after a hard year of handicapping and beating the bookmakers. If you are a player reading this who may have already pulled the trigger too early and require sportsbook assistance, do not hesitate to submit a sportsbook complaint. SBR has assisted players in recovering funds from dodgy online sportsbooks since 1999.

07.25.2014
In today's Sportsbook Review iGaming News video broadcast, host Natalie covers recent sportsbook complaints and items that published on the SBR Sportsbook news and business wire. The sportsbook news RSS is available publicly for webmasters to embed on their websites and is updated daily. Folks interested in the unique weekly videos produced by SBR can bookmark the Sportsbook Review channel on SBRvideo.com. The topics discusses in the below broadcast include recent sportsbook complaints involving Netbet Sportsbook in a dispute centered on service to Romania. The Netbet Sportsbook player fulfilled 97% of his turnover obligation before his access was suspended. The player's ID documents were fully verified. This sportsbook complaint remains outstanding.

Rivalo Sportsbook player provides fake phone number & has winnings seized

07.24.2014

A Rivalo (unrated) Sportsbook player has submitted an account dispute. The player has claimed that he registered for Rivalo on Tuesday July 15, 2014. He says that he registered to take advantage of the 100% bonus offer up to 200 PLN (approximately $65). The player stated that the bonus requirement had a max of 200 PLN per wager. He discovered that in live betting there was no such restriction. He proceeded to win 5,500 PLN entirely via live betting. The player states that Rivalo then suspended his account. He claims to have provided proof of ID which was confirmed, but he allegedly provided a false phone number when registering for Rivalo. The player did not want to receive marketing calls from the online sportsbook. As a result of providing the false phone number, the player states that Rivalo confiscated his account winnings. The status of the balance is unclear. Sportsbook Review is following up on this player's dispute.

07.23.2014

Update: Netbet Sportsbook has stated that the player in question has been paid in full. SBR is attempting to confirm this with the player.

A Netbet Sportsbook (SBR rating C-) player has submitted a complaint. The player deposited 1,000 RON (approximately $304) in late June of 2014. He accepted a welcome bonus of 50% that was accompanied by a 12-times rollover requirement. This means that the player must place 12,000 RON in action before making a withdrawal. The bonus rollover carried a two month time-frame to be completed.

Netbet user completes 97% of bonus requirement before account suspension
The player states that he completed approximately 97% of the turnover obligation before his account access was restricted. At this time, he alleges that Netbet informed him that they have issues with their license in Romania and that it was necessary for him to request a payout within the next 30 days. However, he states that only 192 RON is withdrawable from his balance as the rollover could not be completed in time due to his access being suspended.

How does the industry standard apply?
The player states that he would be happy to accept at least his initial deposit back of 1,000 RON, but the industry standard dictates he should receive all winnings plus a prorated portion of the bonus. In this case, the player fulfilled 97% of his obligation and he should not be penalised for being unable to complete the rollover due to Netbet's business decision to no longer service Romanian customers. Sportsbook Review has followed up on the player's complaint.

 

 

07.23.2014

Update: Netbet Sportsbook has stated that the player in question has been paid in full. SBR is attempting to confirm this with the player.

A Netbet Sportsbook (SBR rating C-) player has submitted a complaint. The player deposited 1,000 RON (approximately $304) in late June of 2014. He accepted a welcome bonus of 50% that was accompanied by a 12-times rollover requirement. This means that the player must place 12,000 RON in action before making a withdrawal. The bonus rollover carried a two month time-frame to be completed.

Netbet user completes 97% of bonus requirement before account suspension
The player states that he completed approximately 97% of the turnover obligation before his account access was restricted. At this time, he alleges that Netbet informed him that they have issues with their license in Romania and that it was necessary for him to request a payout within the next 30 days. However, he states that only 192 RON is withdrawable from his balance as the rollover could not be completed in time due to his access being suspended.

How does the industry standard apply?
The player states that he would be happy to accept at least his initial deposit back of 1,000 RON, but the industry standard dictates he should receive all winnings plus a prorated portion of the bonus. In this case, the player fulfilled 97% of his obligation and he should not be penalised for being unable to complete the rollover due to Netbet's business decision to no longer service Romanian customers. Sportsbook Review has followed up on the player's complaint.

 

 

07.23.2014

Update: Netbet Sportsbook has stated that the player in question has been paid in full. SBR is attempting to confirm this with the player.

A Netbet Sportsbook (SBR rating C-) player has submitted a complaint. The player deposited 1,000 RON (approximately $304) in late June of 2014. He accepted a welcome bonus of 50% that was accompanied by a 12-times rollover requirement. This means that the player must place 12,000 RON in action before making a withdrawal. The bonus rollover carried a two month time-frame to be completed.

Netbet user completes 97% of bonus requirement before account suspension
The player states that he completed approximately 97% of the turnover obligation before his account access was restricted. At this time, he alleges that Netbet informed him that they have issues with their license in Romania and that it was necessary for him to request a payout within the next 30 days. However, he states that only 192 RON is withdrawable from his balance as the rollover could not be completed in time due to his access being suspended.

How does the industry standard apply?
The player states that he would be happy to accept at least his initial deposit back of 1,000 RON, but the industry standard dictates he should receive all winnings plus a prorated portion of the bonus. In this case, the player fulfilled 97% of his obligation and he should not be penalised for being unable to complete the rollover due to Netbet's business decision to no longer service Romanian customers. Sportsbook Review has followed up on the player's complaint.

 

 

07.23.2014

Update: Netbet Sportsbook has stated that the player in question has been paid in full. SBR is attempting to confirm this with the player.

A Netbet Sportsbook (SBR rating C-) player has submitted a complaint. The player deposited 1,000 RON (approximately $304) in late June of 2014. He accepted a welcome bonus of 50% that was accompanied by a 12-times rollover requirement. This means that the player must place 12,000 RON in action before making a withdrawal. The bonus rollover carried a two month time-frame to be completed.

Netbet user completes 97% of bonus requirement before account suspension
The player states that he completed approximately 97% of the turnover obligation before his account access was restricted. At this time, he alleges that Netbet informed him that they have issues with their license in Romania and that it was necessary for him to request a payout within the next 30 days. However, he states that only 192 RON is withdrawable from his balance as the rollover could not be completed in time due to his access being suspended.

How does the industry standard apply?
The player states that he would be happy to accept at least his initial deposit back of 1,000 RON, but the industry standard dictates he should receive all winnings plus a prorated portion of the bonus. In this case, the player fulfilled 97% of his obligation and he should not be penalised for being unable to complete the rollover due to Netbet's business decision to no longer service Romanian customers. Sportsbook Review has followed up on the player's complaint.