Complaint number 39 has been filed against Russia based sports betting site ZenitBet.
A player has claimed that the online betting site is refusing to pay. He claims to have provided all documents necessary to pass the KYC process, but that his payout has been rejected.
The player, like many others, has been given no information on why the betting site will not pay him.
SBR has questioned ZenitBet on what this player's infraction was to justify not paying his earned balance.
ZenitBet holds a sportsbook rating of D- and is part of the worst sportsbook blacklist.
The online sports betting website will remain on the blacklist until players report receiving payouts.
ZenitBet players who have not already done so are encouraged to submit a sportsbook complaint form.