SportsbookReview.com reported of issues following YouWin's acquisition of Sportsbook.com, namely that players were told pending futures would not be honored. Management later offered players the choice of having action on specific pending wagers.
At the time of the acquisition, players were also told that outstanding bonus rollover requirements would be waived if no payout was requested for sixty days, essentially giving players the choice to sit on their funds.
Sportsbook.com (SBR rating D-) has maintained a placement on the SBR sportsbook blacklist for their confiscation of more than six figures in winnings from users that entered correlated parlays. Sportsbook.com has since addressed other player claims with SBR, but has not been willing to revisit the cold case confiscations.
YouWin CEO John Overett claims that the brand will entertain claims from international players that were dealt with unfairly by previous ownership.
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