How was your experience?

You need to check the captcha*
message icon

Thanks for your feedback!

WagerUp Sportsbook bonus dispute, SBR Industry News

profile image of sbr



A BetClic Sportsbook (SBR rating D+) user has reported that his account has been blocked with a £151 balance. The player claims that his documents were fully verified at the time of closure, and that his account was created back in 2010. BetClic has a number of past confiscations, some of which have went unaddressed. SBR reported of a similar confiscation in October 2012, where a user was accused of fraud. BetClic is regulated by the Gibraltar Gambling Commission. The sportsbook has not yet commented to SBR regarding the case. Check the SBR newswire for additional updates.

NoxWin Sportsbook (SBR rating D+) has joined the OddsMatrix platform. The sportsbook has been assessed with a starter rating of D+. OddsMatrix also powers TowerGaming, and operates Malta LGA license CL2-497, issued February 2009. TowerGaming earned its low mark for a series of winnings confiscations from players considered to be professionals. After lengthy discussions with SBR, TowerGaming later credited the players who contacted SBR. NoxWin players with feedback are asked to write to

A Bet33 player reports being slow-paid. Three months ago, Bet33 was alleged to have closed his account with a balance of $8614. The player confirms receiving a number of partial payments through Western Union to draw his balance down to $1,746. However, Bet33 last made a payment on December the 19th. The player claims that Bet33 has provided no updates on when the remainder of his balance is to be paid.

Bet33 (SBR rating D+) is part of the RDG Corp family of sportsbooks. The RDG Corp brands were created in part with winnings generated from F-rated Apex Sportsbook, which closed in 2006 without paying players. Owner Robbie has since made payments to old Apex players that have written in through SBR, though the total amount of funds unpaid is unknown. Bet33 management responded to SBR by stating an update would be provided tomorrow.

A player claims that he’s been limited to $50 maximum wagers after clearing 40% of his 30 times bonus rollover. The player’s balance now sits at approximately $1,500. WagerUp management allegedly told the player that it would not agree to prorate his bonus winnings, which would be the industry standard way of cutting an undesirable player loose. WagerUp is a sister sportsbook of the BTG Global group, which has a sublicense in Curacao. BTG also powers Dimeline Sportsbook (SBR rating C) and (SBR rating C). An update will be posted on this case in the SBR newswire.

Follow on twitter. SBR has been the leading online sportsbook industry watchdog since 1999. Players in need of assistance should submit a sportsbook complaint form. Players with general questions may also contact by writing to